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Northside Lexus

(8,864 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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Not only was the dealership impeccable but Rex was

Not only was the dealership impeccable but Rex was absolutely amazing to work with in my new car purchase.

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  • Overall experience 5.0
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Dealer response

Teresa, we're delighted to know you had a fantastic experience with Rex at Northside Lexus. Enjoy your new car!

Just a quick note to say that today we purchased/leased

Just a quick note to say that today we purchased/leased our twelfth Lexus from Northside Lexus since 1999. My wife and I have owned multiple LS’s, ES’s, RX’s, and GX’s. Today we leased another GX460. We feel like Northside Lexus is our second home, by now we have probably spent more with you than we did for our home! We love your dealership because it is easy to buy/lease without a lot of games, high pressure and crazy car buying tactics. Everyone at Northside Lexus is friendly, personable and customer service oriented. Now for the guys we worked with today…. We have known Lance Williams for over twenty years. Lance is a real pro and we consider him a friend. He always does his very best to help us with every detail of the buying/leasing activities. We never think of buying a car without thinking of Lance. Nick Makrakis has been our salesman since Lance was promoted. Nick is amazing, his knowledge of every little detail of Lexus cars and SUV’s simply amazes me. Nick is another Northside Lexus employee that we consider our friend. Nick always goes the extra mile to guarantee we are sincerely satisfied with the service he provides and with our selection of the correct Lexus vehicle. Nick is without a doubt a real pro in the car industry and many cuts above. Forgive me but the name of our finance man escapes me but again he was a cut above and a real joy to meet with. He was without a doubt another dedicated employee, dedicated to Northside customers. My wife Cynthia and I will be back in two or three years to get our thirteenth Lexus from Northside Lexus. We are Northside Lexus customers for life (especially as long as Lance and Nick are at Northside).

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  • Overall experience 5.0
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Dealer response

We're so glad to have had the opportunity to serve you here at Northside Lexus over these years. It sounds like Lance and Nick really went above and beyond for your experience—we'll be sure they get this feedback. Looking forward to seeing you again in two or three years for that thirteenth Lexus!

The staff are friendly , welcoming and professional .

The staff are friendly , welcoming and professional . No hardselling . It was a stress free deal thus we calmly made decisions fast and easy..

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  • Overall experience 5.0
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Dealer response

We're glad to know that you found our team at Northside Lexus friendly and professional, making your experience stress-free. We always aim for a smooth process! Thanks for the positive review!

Impressed with the professionalism of all the staff

Impressed with the professionalism of all the staff members we had interactions with. Quick and easy. Donnie Holcomb was extremely knowledgeable of the product line and ensured an expedited closure of the purchasing experience.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Kirrichard, it's great to know that Donnie and the rest of our team at Northside Lexus were able to provide you with a quick and professional purchasing experience. Thanks for your review!

Bobby was very helpful in finding a suitable car for me,

Bobby was very helpful in finding a suitable car for me, and facilitated an expedite purchase. Very good purchasing experience!

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  • Overall experience 5.0
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Dealer response

Jessie, we're glad to know Bobby was able to assist you in finding the perfect car at Northside Lexus. We aim for efficient and enjoyable purchasing experiences - thanks for sharing yours!

Prices was easy and quick.

Prices was easy and quick. Listened to what I wanted and needed and I trusted her and loved my purchase. Hey knowledge and follow up after the purchase was much appreciated and needed, as this vehicle is very high tech. Will refer all my friends and family.

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Dealer response

We're delighted to know you had a positive experience at Northside Lexus and found the pricing process easy. We appreciate your trust in us, and we'll continue providing excellent service even after purchase. Thanks for recommending us to your friends and family!

I Have driven Lexus since the year 2000 and bought 6

I Have driven Lexus since the year 2000 and bought 6 different models and never had any problems with the CAR OR SERVICE

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Dealer response

We're so glad to know you've had a great experience with us at Northside Lexus over the years! We appreciate your loyalty and look forward to continuing our service for all of your future needs. Safe travels in those Lexuses!

Ashley was great!

Ashley was great! She was very knowledgeable about the product lineup and got the deal done quickly efficiently!!

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Dealer response

Tom, we're glad to know Ashley provided you with a great experience at Northside Lexus! Thanks for the positive feedback and enjoy your new ride!

Mike Driskill was very helpful in making my decision and

Mike Driskill was very helpful in making my decision and proceed for smooth and easy. Everyone at the dealership was very friendly.

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  • Overall experience 5.0
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Dealer response

Tammy, we're delighted to know Mike and the team at Northside Lexus made your experience smooth and easy. Thanks for sharing this positive review and enjoy your new vehicle!

Donnie had the vehicle ready to look at and test drive

Donnie had the vehicle ready to look at and test drive when we arrived. He answered all our questions, went over the vehicle, reviewed the Lexus warranty, and what we could expect from Lexus. Walked us through the purchase process with NO pressure. It was a pleasure to work with Donnie and would not hesitate to call him for a next vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

James, it's great to know that Donnie was able to provide you with a pressure-free and informative buying experience at Northside Lexus. We appreciate your kind words and look forward to assisting you in the future!