Reviews
Customer service was beyond our expectations.
Customer service was beyond our expectations. The whole staff is friendly and very professional. Extremely efficient. This was our first Lexus and I was pleasantly surprised with car and dealership. You have a customer for life
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first Lexus, we are delighted to have earned a customer for life. Thanks for sharing your experience with us at Northside Lexus!
Joshua is awesome and my experience was exceptional
Joshua is awesome and my experience was exceptional because of him. I am a return satisfied customer of Northside Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, thank you for the review! We appreciate the kind feedback about Joshua and hope to see you again at Northside Lexus!
Augustine in service and Lance in sales are great with us
Augustine in service and Lance in sales are great with us for years. Jess did great and will be great with Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your positive experience with Augustine, Lance, and Jess! We're so glad to hear that they were able to get the job done. Drive safely, and we hope to see you again at Northside Lexus!
Northside Lexus provides excellent services.
Northside Lexus provides excellent services. Erica is very nice. I would definitely recommend Northside lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words, Patrick! At Northside Lexus, we aim to provide excellent services to all of our customers. We're thrilled that Erica took such great care of you during your visit. Thanks for recommending us, and we look forward to seeing you again soon!
Good service Would recommend friends and family members
Good service Would recommend friends and family members to do business with you guys Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The team at Northside Lexus appreciates your recommendation and support! We look forward to doing business with you again in the future!
Good job
Ok
Mr Mike was awesome and he was very professional and
Mr Mike was awesome and he was very professional and friendly. I felt Welcome when I walk in to do the application. And I’m loving my ES 350 Lexus. Thanks a million Mr Mike Driskill
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear about your positive experience with Mike at Northside Lexus. It's wonderful to know that he provided professional and friendly service throughout the application process. Enjoy your new ES 350 Lexus!
Very nice dealership.
Very nice dealership. My salesman Eric was great 😊 very clear and responded quick to any questions or concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that you had a positive experience at Northside Lexus, thanks to Eric's excellent service! Thank you for taking the time to share your positive review, and we hope you love the new ride!
It's very nice and welcoming.
It's very nice and welcoming. The staff is great and the people are friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for working with the Northside Lexus team. We are glad to have you as a valued client!
Northside Lexus delivered by far the best experience I’ve
Northside Lexus delivered by far the best experience I’ve had at any dealership. From the welcoming staff when you walk in to the personable and well informed sales & finance team. Needham did a great job helping me to decide on my new Lexus and made the process smooth and seamless! I also love that Caleb was quick and thorough when finalizing the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Asia, we are thrilled to hear that you had the best experience at Northside Lexus! We're glad our welcoming staff, personable sales & finance team, and especially Needham and Caleb, were able to make your new Lexus purchase process smooth and seamless. Thank you for sharing this wonderful feedback.
First class operation from start to finish!
First class operation from start to finish! Tyler the Sales Manager and Donnie the Sales Associate were awesome and wonderful with which to work. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled that Tyler and Donnie provided you with an awesome car buying experience here at Northside Lexus! Thank you for taking the time to share your feedback with us. We appreciate your support and recommendation.
