Reviews
great service from John.
great service from John...love him! Love the car and so pleased with the service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Teri, thank you for taking a moment to share your kind regards for John! The Northside Lexus team is grateful for your five stars, and we hope you continue to love your new ride!
Jesse made the entire process very painless.
Jesse made the entire process very painless. Everyone was honest about the value of my trade-in and the price of the new vehicle. It was a cash transaction, and the finance representative made it as simple as it needed to be and explained every step.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are always happy to hear about our client's experiences at Northside Lexus. We're pleased that Jesse assisted you with the process and made it hassle-free. Thanks for your business!
Pleasant We traded in two vehicles and bought one.
Pleasant We traded in two vehicles and bought one. Overall we had a pleasant experience with Joshua and Tyler.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that you had a pleasant experience trading in your vehicles at Northside Lexus! Joshua and Tyler will be delighted to hear your appreciation. Thank you for choosing us, and we hope you enjoy your new ride!
Analy was very nice and help me understand my service
Analy was very nice and help me understand my service Analy was very nice and help me understand my service and help me fix the problem that I was having with my car dashboard message
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that Analy provided excellent customer service and helped you understand and fix the issue with your car dashboard message! Thank you for choosing Northside Lexus and for taking the time to share your positive experience.
Best experience ever!
Best experience ever! Super in every way. I can see why they are one of the top selling Lexus dealers in the country!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Raymond, we are blushing! It was our pleasure to welcome you to Northside Lexus with exceptional service. Thanks for your kind words!
Contacted John by phone, found a vehicle, quickly and
Contacted John by phone, found a vehicle, quickly and efficiently got price, and answered all questions and there lots of them since we were buying without actually seeing the car! John kept in communication with us the entire time! Vehicle was beautiful… even better than the pics!!! He was awesome to work with and made the deal go so smoothly…no unexpected surprises! So happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paige, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with John and the Northside Lexus team. Drive safely, and we hope to see you back again down the road!
Super friendly crew, I really like my sales person.
Super friendly crew, I really like my sales person. I can fully recommend Boby for any new sales.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear Bobby provided an exceptional Northside Lexus experience for you, Ruben. Thank you for taking the time to share your feedback. We hope you're enjoying the new ride!
Been loyal customer since 2003, bought multiple vehicles
Been loyal customer since 2003, bought multiple vehicles from Ashley Nguyen. Great customer service at Northside Lexus. Highly recommend Ashley Nguyen for your next Lexus purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't thank you enough for your loyalty to Northside Lexus over the years, and we're thrilled to hear that Ashley has always provided you with great customer service, Phan! We appreciate your recommendation and hope to continue serving you for many more years to come. Drive safe!
Efficient, good communication and coordination with
Efficient, good communication and coordination with insurance company N n n n n n n n
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your business and hope to see you back again at Northside Lexus!
Exceptional customer service from each person I spoke
Exceptional customer service from each person I spoke with. We did not have a scheduled app but Fanessa Lacy was exceptional in getting me up to date on my service needs. I enjoy and feel very welcome in the service department and not to mention I love the coffee machine!😊
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience at Northside Lexus! We are so glad to hear how exceptional the customer service was and how welcome you felt working with us. Drive safely, and we hope to see you back again down the road!