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Northside Lexus

(8,859 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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Great experience!

Great experience! Very classy place. Wonderful sales person and a totally smooth process throughout. Best car buying experience I’ve ever had! Highly recommended!!! :)

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  • Overall experience 5.0
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Dealer response

Thank you for the excellent review of us here at Northside Lexus! We are pleased to hear about your favorable sales experience and the kind words about our team. Enjoy your new ride and we hope to see you in the future!

Beautiful building and selection of cars.

Beautiful building and selection of cars. Jason(sells) and Mark(financing) were excellent. They both went above and beyond taking care of us. We will most definitely recommend purchasing a car from here to family and friends.

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  • Overall experience 5.0
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Dealer response

Thank you for such a kind review and recommendation! Jason, Mark, and the team at Northside Lexus are always here for you. We hope you're enjoying a new set of wheels--take care!

Ashley Nguyen needs to be promoted and compensated.

Ashley Nguyen needs to be promoted and compensated. He calm demeanor and straightforward approach put us at ease.

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  • Overall experience 5.0
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Dealer response

Tommy, it's great to hear that Ashley put you at ease. We are proud to have him on our team! Thank you for taking the time to share your experience with us. We truly value your feedback and hope to see you again in the future.

This dealership customer is awesome.

This dealership customer is awesome. Mike makes the experience comfortable and smooth. The entire process exceeded expectations.

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  • Overall experience 5.0
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Dealer response

Tracey, thank you for sharing your wonderful experience with Mike and the Northside Lexus team! We are delighted that our team was able to make your visit comfortable and smooth. Providing excellent customer service is our top priority, and we're glad we exceeded your expectations. We hope to see you again in the future!

Well pleased with everyone.

Well pleased with everyone. Since this is my 4th Lexus over the last 20+years and I have done all my service there you can tell I am well pleased

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  • Overall experience 5.0
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Dealer response

Nancy, we're so happy to hear about your positive experiences with Northside Lexus. It means a great deal that you continue to choose us for all of your service needs and vehicle purchases over the last 20+ years. We appreciate your trust and loyalty, and look forward to continuing to serve you in the future!

They get the job done.

They get the job done. Our straightforward salesman is the reason they have our repeated business.

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  • Overall experience 4.0
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Dealer response

We are grateful to have earned your loyal business! Thank you for choosing Northside Lexus.

Very nice and patient.

Very nice and patient. Willing to let you take your time. Finance was excellent! Explained options and helped us to the best deal.

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  • Overall experience 5.0
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Dealer response

We're so glad to hear that you appreciated our team's patience and commitment to finding the best deal for you, John! At Northside Lexus, we understand that car buying can be stressful, so we strive to make every step of the process as enjoyable and informative as possible. We appreciate your business and hope you enjoy your new vehicle!

A pleasant experience that worked very smoothly.

A pleasant experience that worked very smoothly. The sales experience was very professional and much appreciated.

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  • Overall experience 5.0
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Dealer response

We're so glad your experience was a smooth success, Lonnie! Thanks for working with us at Northside Lexus. Safe travels!

My experience with Northside Lexus was "Hands Down"

My experience with Northside Lexus was "Hands Down" compared to other dealerships I've been to. Lewis Ortega was very helpful and very patient throughout the who process with helping me make the purchase of my IS 300 and the trade-in of my Honda Accord. He took the time to practically go over every detail, including explaining the operation of some of the features on the car. He was very friendly and knowledgeable, and made the whole process easy for me from beginning to end. My hat off also to Mason Wroten in Finance who made it a breeze and very easy to close on the deal!

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  • Overall experience 5.0
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Dealer response

We're thrilled to hear that Lewis and Mason provided you with such an exceptional car-buying experience here at Northside Lexus! We know how stressful it can be, but we pride ourselves on ensuring our customers are comfortable and satisfied throughout the entire process. Thank you for taking the time to write this review, and congrats on your new Lexus IS 300!

Friendly staff, great car selections, nice waiting area.

Friendly staff, great car selections, nice waiting area. Was able to get the car I wanted

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  • Overall experience 5.0
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Dealer response

Thanks so much for the supportive feedback! We'll pass your kind words along to our team at Northside Lexus!