Reviews
SEAN AMBOY, GREAT SERVICEMAN ALONG WITH GREAT SERV
THE ATTENTION AND EXCELLENT SERVICE BY SEAN AMBOY. I WILL NEVER LEAVE NAPLETON AS LONG AS SEAN AMBOY IS THERE. HE IS THE BEST SERVICE PERSON I HAVE EVER HAD IN MY LIFE AND I AM 76 YEARS YOUNG. HE IS THE BEST. HE TREATS ME LIKE FAMILY AND TAKES EXCELLENT CARE OF ME AND MY CAR. GOD BLESS YOU SEAN AMBOY. MARY ANN CROCKER I HAVE VERY POOR VISION AND I DO NOT KNOW HOW TO CLICK ON THE CUSTOMER SERVICE, QUALITY OF REPAIRS AND FACILITIES BUT I WANT IT TO BE NOTED EVERYTHING WAS EXCELLENT. THANK YOU NAPLETON AND ESPECIALLY THANK YOU SEAN AMBOY FOR BEING MY SERVICE PROVIDER AND TAKING SUCH GOOD CARE OF MY CAR.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maryann, hello and thank you for this fantastic review! Family is just what you are, and we are very happy that you feel that way because of Sean. That is what we value, and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Best, Nick Salerno, General Manager 855-423-4349
oil change at napleton
quick service and good costumer service although there was alot of cars infront of me in line i think they did a fantastic job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edwin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Nick Salerno, General Manager 855-423-4349
Great service
It was great you stay open late it made it easy to be able to make the appointment the tech was very helpful and was very quick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Michelle. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Nick Salerno, General Manager 855-423-4349
excellent service.
Fast service for an oil change. Also they gave me an in depth analyzes of what my car needs after giving it a complete check around.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Isadore. We do our best to ensure nothing but a positive experience for our customers, and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Nick Salerno, General Manager 855-423-4349
Purchasing new jeep, experience was the best
Ricardo my sales associate was amazing. Very attentive and a true problem solver. He was very professional, made sure that I had everything I needed and followed up with me after the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this 5-star review, Brandy. We strive to provide courteous service to all our guests, and are glad to hear that Ricardo helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Nick Salerno, General Manager 855-423-4349
Pretty good service.
What I liked was the way they explained what needed to be done. The representative also did a 100 point inspection which was great and very helpful. What I did not like was the time I waited for the representative to help me. It took around 30 minutes for him to come to the service counter. Other than that everything was great. Thank you very much for your time and effort.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Waleska. I'm glad to hear that you were pleased with the thorough service you received from us. I apologize for the wait, but greatly appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team, and I encourage you to contact us if you would like to further discuss your visit. Best, Nick Salerno, General Manager 855-423-4349
Graet customer service clean facilities A mecanics
Good customer service,keep doing such a good job,,but in the sale deparment honor what you told the customer other than that iam very satisfied with the service
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like to thank you for sharing this review, Francisco. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Nick Salerno, General Manager 855-423-4349
great service,clean facilities
staff was excellent.very pleased with the experience.everyone was very helpful.i would buy my next car there.my sister bought her car there as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this lovely review, Ricardo! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Nick Salerno, General Manager 855-423-4349
A great experience
Everything went smoothly. Since I knew what I wanted they were able to expedite everything. No hassles! We worked out a price and had everything finished in about an hour. Overall a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this incredible review and congratulations on your purchase. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Nick Salerno, General Manager 855-423-4349
great place
Brian Peterson was great taking care of me and my car. thanks for the updates while the car was being worked on.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Brandon! I'm very happy to hear that Brian was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Nick Salerno, General Manager 855-423-4349