Mathews Honda

Had a great experience at this dealership. James my salesman was helpful and professional the whole time. Even going as far as texting back and forth on Christmas Eve! Flawless experience.

Worked with this dealership since December to secure my desired car, in hopes of having it by March. They PROMISED me a vehicle and we gave them a substantial deposit. Worked with a sweet, but unexperienced salesman who constantly had to "check with his manager". March came and no vehicle- despite the fact that other dealerships appeared to be able to secure the car we wanted. So much "salesman" speak ("that's above my paygrade") and they tried to give us the runaround about getting our deposit back. A whole lot of wasted time, energy with ultimately no vehicle. Would not recommend the dealership.

I was verbally attacked, mocked and called names by the service manager Brandon Lawson. I have only had my 2022 Civic 3 weeks and the inside rear view mirror fell off, it leaks coolant, the carpet is disintegrating and there is a bad spot in the paint. Brandon pulled the mirror housing apart, then looked down and said “at least nothing broke.” Then he left it like that and gave me the option of driving it to a third party body shop to ask them how to fix it or leave it with no loaner car or transportation back to work or home. He became irate when I tried to leave a written list of concerns for the appointment I was trying to schedule. I opened a case with Honda corporate and made an appointment at a different dealership. I will never set foot in another Mathews dealership again.

Poor service on car repairs and they are big lier There was no brake or abs lights on before repair but was after than they lie about it

2 years ago we bought a vehicle from these people. A few days later after we had already paid for it and driven it off the lot, they contacted my wife and told her she had to purchase gap insurance. A surefire sign that we overpaid for the vehicle for starters. Just the fact they hit us with this after the fact was dishonest. If I had know what was going on, I would've told her don't do it because we had already taken delivery. There's nothing they could've done. Anyway, several months ago, we paid off the car in full early so we advised the dealer and submitted all the necessary paperwork. 7 months later, we still haven't received our refund and they won't even return my phone calls. These people will scam you every chance they get. Don't go within a mile of the place.

We loved working with Sam! She was great the entire time and we will definitely come back when we go to purchase a new vehicle!

They had a 2017 Acura MDX advertised on their dealer and dealer group on line ads and Autotrader. Serial # 5FRYD4H83HB006024. I am located 3 hours away from them, so I called at 10:30 AM and confirmed the car was still available and confirmed the price the Sales person had given me via email. I asked for an out the door price and it was about $750 less than the advertised price of $33,900. I was assured the car was still available and "the car would be ready for me to inspect and drive when I arrived at the dealership. Arrived there at 1:45 PM. Asked for the sales person, Hannah Greer, and when we sat down, she told us that the car had been sold that morning. She said she tried to call me and left a message. I told her that was B.S.! I called to make sure I didn't drive that distance for nothing. Absolutely wasted my time with the Mathews dealer group. Dishonest bunch to the core. When I got home there was a message on my answering machine timestamped 1:05 PM that it would be awesome if I could call her as soon as I could. No mention that the car was sold.

Bought a cheap used car, runs good but did need work, though i knew that going into it. Dealer was easy to work with and handled thongs good, i would suggest them to anyone looking for a car.

I bought the 2016 Honda Accord EXL CPO last weekend. The salesperson Haley was nice (The only thing which I didn't like is I went to buy the car on Saturday and the maintenance staff was not available and Haley was not sure about all the questions I asked about the car but later Eric helped me). I went through the buying process with Brady who explained the financial stuff to me. After buying the car I found a problem in the car and Eric Grills helped me in resolving the defect. Overall, it was a good experience.

Went in to test drive a car which was listed online the night before for ~35K. Was prepared to buy that day!! Window sticker said 35K when I got there. Sales person confirmed before the test drive. Got back from the test drive and started talking numbers. The price went up by 10K online while I was there! 45K for a car with MSRP of 35K. The manager said “that’s what they’re going for”. They were also going to give me 17K for my trade. When I inquired about a cheaper car after the initial conversation, they were going to give me 13.5k on my trade!!!! I will never shop there again.