Reviews
Sales staff was great.
Sales staff was great. Mr g was very fast friendly and efficient. Great experience with finance. I would definitely recommend buying from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased new Tacoma from Lone Star less than 4 years
Purchased new Tacoma from Lone Star less than 4 years ago. Dealer added and installed Tonneau cover for a fee - part of agreed upon deal. Also purchased an extended warranty from the dealer at the same time. The cover’s now broken, and I’m told cannot be repaired. Also not covered by the warranty because not Toyota OEP (failure to cover via warranty should have been mentioned at time of purchase). Dealer offered to sell and install a new one for $1,800. Not happy with Lon Star.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome People, great service .
Awesome People, great service . The people there were very respectful. They cared about You n what You was looking for
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change and tire rotation completed in a timely
Oil change and tire rotation completed in a timely manner.Luis managed it all smooyhly.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience with Lone Star Toyota of Lewisville was
Our experience with Lone Star Toyota of Lewisville was exceptional Cody and Jesus were professionals and made us feel welcomed. They explained everything in detail and was patient with all the questions we had. And we had a lot of questions. We finally purchased the car we wanted due to their exceptional customer service! Thank you Cody, Jesus and the whole team at Lone Star Toyota of Lewisville!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service tech is always very professional and helpful.
Service tech is always very professional and helpful. Service is fast and efficient every time
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership clean and quite, most of all the advisor Mr
Dealership clean and quite, most of all the advisor Mr Juan Valencia was very nice, respectful, knowledgeable. Mr Valencia has very good costumer service skills.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service less waiting time and when job done get
Excellent Service less waiting time and when job done get text message done in timely manner
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My favorite dealership.
My favorite dealership. Professional and trustworthy people and excellent customer service. Thank you all so much.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are good about going over costs before the
They are good about going over costs before the appointment. Sometimes the wait is longer than predicted but overall they do good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair