Holly Ridge Auto Mart

Absolutely horrible customer service and cars a complete junk covered up to make them seem perfect! I wouldn’t recommend mend this place to anybody! Steer clear! They need to be shut down!

Awesome people on phone and in person pleasant experience buying a car. They were helpful and answered all question and as I am disabled treated me fantastic

From the time I found the car I wanted at Holly Ridge Auto Mart until the process of purchasing the car, I was so impressed by the service, the price, and the way I was treated with every single detail ! Very accommodating, and pleasant. I will definitely!! Recommend Holy Ridge Auto Mart whenever I have the opportunity. A very huge thank you Bill and, Nick you made this lady very very happy😊

Quick easy process, very understanding also very easy going! Bill doesn’t pressure you into anything. Whole process took less than 2 hours from start to finish.

Searched several dealers for a truck and visited Holly Ridge Auto Mart a couple times prior to test driving the vehicle. I was satisfied and scheduled a prepurchase inspection. The truck was as advertised, good mechanical shape, and the sale was quick and easy. Thanks Bill for a pleasant experience

I took my daughter to check out a car on his lot because we were planning to buy by tomorrow. I told him I wanted to take it out for a while , and I directly took it to a mechanic to check it out so I would feel good about the purchase. I happened to bring it back at 6:30 because of traffic thru holly ridge at that time. He was extremely rude when I walked back in his office to give him the key, and Iwas actually prepared to make an offer. He was very cocky , unlike any businessman I had ever seen let alone an owner which I found shocking. He was extremely angry with us that we returned the car thru no fault of our own 30 minutes late and was just very unprofessional about the entire situation. I just grabbed my daughter who actually wanted the car and we left. I would never recommend anyone to go to this business and be treated this way! He literally acted like someone that was just hired off the street with no professionalism at all. He kept yelling you had the car 1 and a half hours . I"m thinking I've had cars a few hours before while test driving in the past , and never got treated this way. People do yourself a favor and take your business to someone that is respectable and appreciates your business!! You must earn your customers respect by also working for it. You work with the customer , not the customer works for you.. Bad Bad Businessman!!!

I saw a car online and dealt over the phone with the dealership. They were nice enough until my husband pointed out a knock in the engine. Never got a response what it was. We reached the dealership door to do paperwork and my husband checked the engine again. Knock was louder. Salesman got annoyed my husband pointed out many flaws and said car was overpriced. Salesman was not going to bring us back due "to my husband's attitude". He finally said he would return us, but less than a quarter mile from his door the transmission went out on the car he was trying to sell me! I was never so disappointed in the way this was handled. I will not be returning to this dealership.

Found car on net. Our car junk. Finance charge outrageous but not much choice. Bill Long picked us up in Sneads. Car was making horrible knock noise when revved also I believe it may have been flooded too do rust colored stains in back floor going up about three inches from floor. Bill had very bad attitude about my finding things wrong and when we decided to not buy car wife asked him to just take us back and he told us to CALL A CAB. I threatened to call sheriff under a kidnapp charge and he tried to call me on it until I said do you really want sheriff up here on your lot? He agreed take us home. Less than a mile from lot car we were going to buy transmission makes horrible sound and goes no more. That xxx would not have even got us back home. Had to call lot to bring another car and it was falling apart. Wife asked him to drop her off first as she was in her lunch break. He refused and said he would feel more comfortable dropping me off first, guess he was afraid to be alone with me after the crap he pulled and telling us to take a cab home because I noticed that car was a xxx they were asking KBB high value for. Tried to say car came with no floor mats but I could see the imprints of where they recently were in there. Bill Long acted like real jack a $$ and showed my wife exactly why I said don't bother with them. Plus fact already knew two others who had bought what amounted to junk for them.

I was looking for a hard to find truck and Holly Ridge Auto Mart had one that fit my criteria. I live 250 miles away so I had a lot of questions and special requests before I made the decision to road trip down there to test drive the vehicle. Bill and Brandy shot some very specific videos and pictures to give me every chance to look at this vehicle in its entirety. Very prompt responses and quality videos and photos gave me the confidence to make the trip and it was worth it for sure. The truck looked even better in person. It was better than advertised in my opinion and I made a security deposit to reserve the truck long enough for me to go home and get the check! Out of state customers, don’t hesitate if you think you may have found your next vehicle at Holly Ridge Auto Mart. Top notch service!

I had been looking for a vehicle for some time and been to several places and Bill made u feel at home was not a sales vultcher like most places and was very professional. I would recommend if you are looking for a decent used vehicle need not look any further holly ridge auto mart is the place would go there and by the rest of my vehicles in the future.