Ray Skillman Mitsubishi West

I had a very good first experience at this dealership. My problem was fixed quickly and I was treated well and kept informed.

I had a very pleasant experience at this dealership, Kenzie Jinks was a wonderful help, she answered all my questions and was very patient throughout the whole process.

It was a great experience working with Barry and Rodrigo on my car purchase. Barry was very clear and efficient with all the details by email, and even though he was off the day I came in, he made sure Rodrigo had everything ready for me. He even sent me a handwritten thank-you note afterward, which I really appreciated! Rodrigo was also awesome—he helped me drive my new car to Carvana since I was a bit nervous. There was a small hiccup during the paperwork, but I shared my feedback and Rodrigo passed it on to the manager. Overall, I’m very happy with the experience and confident they’ll keep improving.

Great experience. The staff went out of their way to work with me and helped me buy the vehicle I really wanted.

Friendly staff, kept me updated during my service and included detailed video of the condition my vehicle was in. Would recommend this dealership.

The service department is fantastic. They are quick and kind. The dealer who sold us the car on October was also really nice.

When I came to pick up my vehicle I expressed concern over some key fob issues. The employees were attentive and solved the problem the same day!

The service writer was friendly and personable. The service was done in a timely manner.

The service team is wonderful. Chris has always been very communicative and very patient with me. Even when I have tons of questions, he never comes across as being annoyed about it. The tech Tyler, was also very communicative when I was picking up my vehicle. Once I managed to find the OBDII sensor, Tyler hooked up the code reader and thoroughly explained the few codes to me that popped up. Everyone including me, thought the sensor was previously removed from my vehicle as they could not find it in the control panel. Ask them for the details of how the sensor was found if you’re curious. Lol. I’ll just say at one point as I was on the ground digging through my control panel looking, four of them were standing behind me watching. It was comical to say the least. They also noticed my washer fluid being low, and filled that for me. I will continue driving 45 minutes to the dealership if that means, I get great service every time.

My service was great. Speedy, particular attention to explaining about questions I asked. Totally satisfied. I love my Sante Fe & service given.