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Michaels Autos

(288 reviews)
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Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
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2025 consumer dealer award 2016 consumer dealer award

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(866) 535-4623 (866) 535-4623

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About our dealership

This seller has been on Cars.com since June 2004.
Michaels Autos has grown to become one of Central Florida's premier used car dealerships. All the vehicles at Michaels Autos are CAREFULLY SELECTED THOROUGHLY INSPECTED AND STYLISHLY PERFECTED. We offer a fine selection of late model cars trucks and SUVs with an emphasis on imports. Through our strong relationships with our lenders we offer Full Spectrum Financing to suite most any situation. Many of our vehicles come with an existing Factory Warranty and Extended Warranties are available. Have a trade in? No problem we will make sure you get the most for it.Expect to be impressed with our selection and service at Michaels Autos.
We Never Budge on Quality | Drive Good - Feel Good | Michaels Autos Used Car Dealership

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Reviews

(288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaels Autos from DealerRater.

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Fantastic experience from start to finish!

Fantastic experience from start to finish! The entire transaction was smooth, quick, and easy. The team was friendly, professional, and made the process stress-free. I really appreciated how efficient they were and how well they communicated every step. Highly recommend this dealership to anyone looking for a great car-buying experience! Shout out to Rich Gray.

Fantastic experience from start to finish!

Fantastic experience from start to finish! The entire transaction was smooth, quick, and easy. The team was friendly, professional, and made the process stress-free. I really appreciated how efficient they were and how well they communicated every step. Highly recommend this dealership to anyone looking for a great car-buying experience! Shout out to Rich Gray.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My son found the car he wanted at Mike’s Auto in Florida.

My son found the car he wanted at Mike’s Auto in Florida. We live in Louisiana. We did the whole transaction with Rich Gray over the phone and it was the smoothest car transaction I’ve ever been involved in (and I was in the business for 25 years). Rich was upfront about everything , sending us videos of the car , pointing out any scratches (this was a pre-owned car) and thoroughly going over every detail . The paperwork was done efficiently and thoroughly explained . The dealership handled all of our taxes even though we were 4 states away . Rich put me in touch with a very good transport company and the car was transported in a very careful manner. The driver kept us updated of his location . The car arrived quickly , and everything was as promised . I will check Mikes Autos first next time I’m in the market for a pre-owned vehicle . Give them a shot next time you’re looking for a vehicle . Ask for Rich. You will not be disappointed .

My son found the car he wanted at Mike’s Auto in Florida.

My son found the car he wanted at Mike’s Auto in Florida. We live in Louisiana. We did the whole transaction with Rich Gray over the phone and it was the smoothest car transaction I’ve ever been involved in (and I was in the business for 25 years). Rich was upfront about everything , sending us videos of the car , pointing out any scratches (this was a pre-owned car) and thoroughly going over every detail . The paperwork was done efficiently and thoroughly explained . The dealership handled all of our taxes even though we were 4 states away . Rich put me in touch with a very good transport company and the car was transported in a very careful manner. The driver kept us updated of his location . The car arrived quickly , and everything was as promised . I will check Mikes Autos first next time I’m in the market for a pre-owned vehicle . Give them a shot next time you’re looking for a vehicle . Ask for Rich. You will not be disappointed .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I've bought three cars from Michaels Autos, and all three

I've bought three cars from Michaels Autos, and all three experiences were excellent. They have a great selection of high-quality vehicles, and the salesman Rich was fantastic! He was upfront about everything, and I felt like he was truly looking out for my best interests. Financing was a smooth and straightforward process, and we finally agreed upon a competitive interest rate!! Overall great experience again, and again, and again!!

I've bought three cars from Michaels Autos, and all three

I've bought three cars from Michaels Autos, and all three experiences were excellent. They have a great selection of high-quality vehicles, and the salesman Rich was fantastic! He was upfront about everything, and I felt like he was truly looking out for my best interests. Financing was a smooth and straightforward process, and we finally agreed upon a competitive interest rate!! Overall great experience again, and again, and again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Rich was the best to work with, from out of state ,

Rich was the best to work with, from out of state , helped w/all the shipping and transitions, very polite and helpfull, knows his business , no high pressue sales, would buy another car from him, so if u want a good sales experience go see Rich at Michaels Auto , Tom Nardella New York

Rich was the best to work with, from out of state ,

Rich was the best to work with, from out of state , helped w/all the shipping and transitions, very polite and helpfull, knows his business , no high pressue sales, would buy another car from him, so if u want a good sales experience go see Rich at Michaels Auto , Tom Nardella New York

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I live in Connecticut I purchased a suv from Michaels

I live in Connecticut I purchased a suv from Michaels Auto in Florida dealing with Rich Gray was very easy and the car is in very good condition just like he said it was

I live in Connecticut I purchased a suv from Michaels

I live in Connecticut I purchased a suv from Michaels Auto in Florida dealing with Rich Gray was very easy and the car is in very good condition just like he said it was

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Our family was looking for a car to export to Central

Our family was looking for a car to export to Central America. We searched for some time for the right Kia EV9, and came across an EV9 that Michaels Autos had. It seemed to fit all our needs. We worked with Rich Gray. He was very knowledgeable about the export process, which made it easy. With other dealerships, they had no or very little knowledge of exporting a car directly from the dealership. But Rich knew what he was doing, which made working with him much easier. Since we are in California, and the dealership is in Orlando, we needed a dealership we could really work with well. We encountered dealerships that wouldn't work with us unless we came in person, but Rich made it easy. Since everything was going well up to this point, I had a friend go and look at the vehicle and test drive. The vehicle is top notch, just as posted. The price was great, and the fees were fair and transparent. I'm glad we came across this car on cars.com. If you are looking to export a great quality vehicle with a dealership that's knowledgeable of the export process, go with Michaels Autos... and ask for Rich! From the first call, until the vehicle was picked up by the shipping company, Rich was there every step of the way...Even after the money was received. Pictures, videos, updates, check in, communications with the shipping company, finding a new charging cable... You don't see that level of customer service very often anymore. From my experience, most salesmen are done once the deal is done. Thank you Rich and Michaels Autos!

Our family was looking for a car to export to Central

Our family was looking for a car to export to Central America. We searched for some time for the right Kia EV9, and came across an EV9 that Michaels Autos had. It seemed to fit all our needs. We worked with Rich Gray. He was very knowledgeable about the export process, which made it easy. With other dealerships, they had no or very little knowledge of exporting a car directly from the dealership. But Rich knew what he was doing, which made working with him much easier. Since we are in California, and the dealership is in Orlando, we needed a dealership we could really work with well. We encountered dealerships that wouldn't work with us unless we came in person, but Rich made it easy. Since everything was going well up to this point, I had a friend go and look at the vehicle and test drive. The vehicle is top notch, just as posted. The price was great, and the fees were fair and transparent. I'm glad we came across this car on cars.com. If you are looking to export a great quality vehicle with a dealership that's knowledgeable of the export process, go with Michaels Autos... and ask for Rich! From the first call, until the vehicle was picked up by the shipping company, Rich was there every step of the way...Even after the money was received. Pictures, videos, updates, check in, communications with the shipping company, finding a new charging cable... You don't see that level of customer service very often anymore. From my experience, most salesmen are done once the deal is done. Thank you Rich and Michaels Autos!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Me encanta!

Me encanta! Gracias a todo el esfuerzo que le pusimos al trabajar mi loan todo salió maravilloso y pude llevarme a casa el carro de mis sueños! Gracias Rich por esa atención maravillosa pero sobre todo por la transparencia!! ♥️ 100% recomendado este lugar para tener el carro que necesitas!!!

Me encanta!

Me encanta! Gracias a todo el esfuerzo que le pusimos al trabajar mi loan todo salió maravilloso y pude llevarme a casa el carro de mis sueños! Gracias Rich por esa atención maravillosa pero sobre todo por la transparencia!! ♥️ 100% recomendado este lugar para tener el carro que necesitas!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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There’s an expression that “if it sounds too good to be

There’s an expression that “if it sounds too good to be true, then it must be too good to be true.“ Well, that may be the case most of the time, but not at Michaels Autos. After looking for the right deal on a specific vehicle for almost a year, Rich Gray at Michaels Autos came through for me.… and, believe it or not, the vehicle only had 700 miles on it!!! Yes, it sounded too good to be true and at first I was skeptical - but after driving over 300 miles, it was true, and the vehicle, the price and the experience was amazing! Thank you Rich! You and Michaels Autos are the best!!!

There’s an expression that “if it sounds too good to be

There’s an expression that “if it sounds too good to be true, then it must be too good to be true.“ Well, that may be the case most of the time, but not at Michaels Autos. After looking for the right deal on a specific vehicle for almost a year, Rich Gray at Michaels Autos came through for me.… and, believe it or not, the vehicle only had 700 miles on it!!! Yes, it sounded too good to be true and at first I was skeptical - but after driving over 300 miles, it was true, and the vehicle, the price and the experience was amazing! Thank you Rich! You and Michaels Autos are the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I went to many dealers around Orlando and my time was

I went to many dealers around Orlando and my time was wasted at all of them except for Michael’s Auto. These guys go above and beyond and are very straight forward. No games no gimmicks. I had the pleasure of working with Rich with my vehicle purchase and he was excellent. These guys aren’t pushy, they don’t change things last minute, and they are professionals. As a USMC veteran I would advise all of my fellow service members to look into Michael’s auto for your next ride, they take care of vets. 10/10 service, my car is fantastic, and every car I saw on their lot is immaculate and priced to sell. I found my forever dealer thanks to Rich, can’t wait to buy again!

I went to many dealers around Orlando and my time was

I went to many dealers around Orlando and my time was wasted at all of them except for Michael’s Auto. These guys go above and beyond and are very straight forward. No games no gimmicks. I had the pleasure of working with Rich with my vehicle purchase and he was excellent. These guys aren’t pushy, they don’t change things last minute, and they are professionals. As a USMC veteran I would advise all of my fellow service members to look into Michael’s auto for your next ride, they take care of vets. 10/10 service, my car is fantastic, and every car I saw on their lot is immaculate and priced to sell. I found my forever dealer thanks to Rich, can’t wait to buy again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The greatest car dealer that I visited in Orlando,

The greatest car dealer that I visited in Orlando, excellent customer service, Rich took care of us to get the best offer and car. Also, he supported us with all the paperwork to get everything done on record time. Definitely, I recommend this place. |

The greatest car dealer that I visited in Orlando,

The greatest car dealer that I visited in Orlando, excellent customer service, Rich took care of us to get the best offer and car. Also, he supported us with all the paperwork to get everything done on record time. Definitely, I recommend this place. |

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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