Reviews
Write a reviewI recently purchased a car from an estate... the car was purchased by wilburs at an auction and at that time it was flagged as structural damage.... HOW DOES A CAR with structural damage not have an R Title ? They probably charged the lady retail for the car knowing the history and it was not disclosed to her. STAY away from a dealership that has no problem screwing old women.... I will be asking NY and PA to review this transaction and I think if they dig a little deeper, MORE will be found in the same type of deal.... SHAME ON YOU.... This old lady was a repeat customer for many years.....
I recently purchased a car from an estate... the car was purchased by wilburs at an auction and at that time it was flagged as structural damage.... HOW DOES A CAR with structural damage not have an R Title ? They probably charged the lady retail for the car knowing the history and it was not disclosed to her. STAY away from a dealership that has no problem screwing old women.... I will be asking NY and PA to review this transaction and I think if they dig a little deeper, MORE will be found in the same type of deal.... SHAME ON YOU.... This old lady was a repeat customer for many years.....
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shortly after buying a car there, I've had nothing but problems with it. They knew they sold it to me with a bad head gasket that ruined the catalyst converter. They were great when I was buying it; afterwards they were rude and condescending. Search elsewhere.
Shortly after buying a car there, I've had nothing but problems with it. They knew they sold it to me with a bad head gasket that ruined the catalyst converter. They were great when I was buying it; afterwards they were rude and condescending. Search elsewhere.
- Customer service
- 1.0
- Buying process
- 2.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
bought a car earlier this year check engine light came on brought it back twice instead of addressing problem he just cleared the light. 2 months later brought to a good mechanic said it was catalytic converter cost 1800 bucks and i know wilbur knew that and could have cared less. dishonest as the day is long.
bought a car earlier this year check engine light came on brought it back twice instead of addressing problem he just cleared the light. 2 months later brought to a good mechanic said it was catalytic converter cost 1800 bucks and i know wilbur knew that and could have cared less. dishonest as the day is long.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We bought a Nissan Rogue that had just been turned in on a trade. They did not have a chance to look it over before we scooped it up. Even after full payment, John had his mechanics do a full mechanical check. He took care of EVERYTHING that showed up even the things that were considered to be maintenance items due in 6 months Exceptional service all the way though. Our first time buying a care, here and we will be back.
We bought a Nissan Rogue that had just been turned in on a trade. They did not have a chance to look it over before we scooped it up. Even after full payment, John had his mechanics do a full mechanical check. He took care of EVERYTHING that showed up even the things that were considered to be maintenance items due in 6 months Exceptional service all the way though. Our first time buying a care, here and we will be back.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
One of the nicest dealerships in town! Great friendly people to deal with. Answered, and helped with all questions I had. Made my buying experience easy. Have always been a long time customer in there service department as well. They always took care of my needs. Hard to find someone in the automotive field you can trust. The guys at Wilber’s definitely take care of their people!
One of the nicest dealerships in town! Great friendly people to deal with. Answered, and helped with all questions I had. Made my buying experience easy. Have always been a long time customer in there service department as well. They always took care of my needs. Hard to find someone in the automotive field you can trust. The guys at Wilber’s definitely take care of their people!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just called to ask about financing, the man on the phone said with a very stern voice "we don't finance here" and hung up. That is why I called, no need to be rude.
Just called to ask about financing, the man on the phone said with a very stern voice "we don't finance here" and hung up. That is why I called, no need to be rude.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This is our fourth vehicle that we have purchased from this dealership. Wilber's is very much respected in this area as a honest dealer. We were in our new vehicle in about three days. I would recommend Wilber's to anyone who is in the market to purchase a used vehicle. If they don't have what you are looking for on their lot they can get it for you. GREAT JOB WILBER'S.
This is our fourth vehicle that we have purchased from this dealership. Wilber's is very much respected in this area as a honest dealer. We were in our new vehicle in about three days. I would recommend Wilber's to anyone who is in the market to purchase a used vehicle. If they don't have what you are looking for on their lot they can get it for you. GREAT JOB WILBER'S.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent professional local service. Purchased a used vehicle and was pleased with the smooth fast process. Car has been great and I plan to take it back for maintenance.
Excellent professional local service. Purchased a used vehicle and was pleased with the smooth fast process. Car has been great and I plan to take it back for maintenance.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Have purchased two used vehicles from this dealer. They treat you with respect & do not pressure you. I believe they were honest in their dealings and gave me the best prices they could give. They carry an inventory of very nice vehicles, well above average. The crew in the service department is friendly and very professional. Very nice people to do business with.
Have purchased two used vehicles from this dealer. They treat you with respect & do not pressure you. I believe they were honest in their dealings and gave me the best prices they could give. They carry an inventory of very nice vehicles, well above average. The crew in the service department is friendly and very professional. Very nice people to do business with.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase