Incredible Auto Sales

Called, emailed, and messaged multiple times and never received a single response. The car remained available for another week after I gave up trying to get an answer which was very disappointing.

Dealer does not comply with Utah laws on transparency in price. Dealer adds over $900 in mandatory fees. R877-23V-7(2)(c)(ii)–(iii) This is the controlling advertising rule for motor vehicle dealers in Utah. The exact language says: “the advertised price of a motor vehicle shall include charges that the customer shall pay…”

Yesterday I bought a 2014 Honda Accord LX-L with 142K miles on it, beautiful car. Karlie helped me out. We looked at & I drive several cars. Karlie was great. Easy sales process and I feel fine about the purchase price and quick process with no pressure whatsoever.

Reached out right away. I have credit issues, filled out a credit application on their website, and no further communication form them. NOTHING. GOOD NEWS OR BAD, let the customer know. GHOSTING IS A BAD LOOK.

i would like to buy a used Mercedes SUV for under 8000 dollars. THE PAYMENT AROUND 130 dollars per month----- 6–7-year financing. i want to finance. have to finance through a bank with a personal loan up to 10000 dollars. I'm still working on purchasing a vehicle.

Do NOT GO HERE. My car broke down the following week after purchase. They were awesome for letting me take a car for free while the car was in the shop. The mechanic told me whoever sold it to me was not very honest. My engine was so bad I paid 1000 the following week and it was still not functioning properly. I’ve put @ least 3,000+ into this car I purchased July 2024 from the Bountiful location. Anyways here I am with $6,100 more to pay on it as off today. Mind you the car was worth 4,900 originally but the total after signing came out to $7,300.

I wish I could leave a zero star review to display how well I was treated at this establishment. All the other reviews that mention snake-y sales tactics and hidden fees are very accurate. I did no but a car here, because the car I wanted was about 6500 and was listed at 7000 which is still not bad considering the condition, but then it came time to sign papers and the boss silently slides a piece of paper over with 9600+. What a scam. The sales associate Alan was super respectful and very helpful, and it is too bad someone honest like that works for such a low down crook. The manager lady was a complete fraudster and I couldn’t get out of the door fast enough once I saw the litany of unnecessary fees and charges. Do not waste your time. I had the same model year and make purchases the next day across town and I paid 7000 even, all fees and taxes included. Do no go here.

Was looking at a $9,000 car and they had $950 in fees ($400 Dealer Fee, 300 Prep Fee and 250 Anti-Theft Device Fee). In short, more than 10% in fees and that is before tax title and license. Average fee in Utah is just $300 so they are $650 over average. I think they would gain ore trust with customers if they simply added $650 to the price of all their vehicles and then only charge a $300 fee.

Havent bought en a car here but Alan was incredibly kind and helpful as I was comparing 2 cars. He was getting on the icy ground with me to check out the underside and parked them side by side. 10/10 not only an awesome employee but a great guy. Worth it.

I have not even gone into the dealership and I am seeing the red flags that are giving legitimacy to the negative reviews about this place not being honest. All the cars I am looking at are not the pictures of the actual cars! Seems like a bait and switch. Either take the time to post the actual photos of the car or don't post photos at all! I think do to this and the negative reviews this place is a hard pass to check out.