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Used 2017 Ford F-150 for Sale

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Currently in stock: New CPO Used
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Used
$28,760 43,486 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Sterling Ford
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(703) 348-5963
4.8 (146 reviews)
5 mi. from 20147
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Dealer Review
Ford F-150 purchase
by Cory from Baltimore Maryland
November 6, 2018
5 5 5 5 5 4.8 (146 reviews)
Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!
Consumer Review
The Jury Is Still Out
by NiceguyEddie from Ma
April 27, 2019
4
3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?
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Used
$43,600 22,106 mi.

2017 Ford F-150 Platinum

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Jerry's Leesburg Ford
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(888) 485-1836
4.5 (264 reviews)
5 mi. from 20147
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Dealer Review
Great service
by Gisselle Bacci from Ashburn, VA
December 3, 2018
5 5 5 5 5 4.5 (264 reviews)
I get my maintenance done at this dealership and it’s always quick & painless
Consumer Review
Very good truck
by Twiggy from Nine mile falls wash
January 19, 2019
5
I love this truck easy for me to get in and out rides nice lots of room in interior very stylish excellent in bad weather
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Used
$30,760 20,916 mi.

2017 Ford F-150 XL

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Sterling Ford
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(703) 348-5963
4.8 (146 reviews)
5 mi. from 20147
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Dealer Review
I was looking for a newer Ford.
by Ronald Hunt from Berkeley Springs, WV
November 6, 2018
5 5 5 5 5 4.8 (146 reviews)
I was looking to trade in my older Ford, For a Newer Ford, The salesman was Great ! Big Place ! Lots of Vehicles ( Ford's) I bought a new 2017 Focus, what a nice car ! the transaction, ( trade in ) was fast...great service.... The salesman, made it easy to buy... &.... explained Everything, in good detail ! Thumbs Up !!!
Consumer Review
Beat performing light duty truck I’ve ever owned.
by BudCK from Los Angeles
December 28, 2018
5
This truck is the best designed truck available. Performance is superior to other brands and the tow capacity for a half ton is outstanding. Highly recommended!
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Used
$28,969 43,816 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Dulles Motorcars Subaru Kia
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(703) 687-9885
4.2 (190 reviews)
6 mi. from 20147
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Dealer Review
Great experience!!
by Tracy from Ashburn, VA
November 6, 2018
5 5 5 5 5 4.2 (190 reviews)
My car was almost at 120,000 miles and about to get really expensive for me. I'm a single mother, live paycheck to paycheck, living in a very expensive northern va county. I had no idea what I was going to do about the expenses of my car. I received a flyer in the mail for KIA, about a sale they were having. On a whim, I decided to inquire. It was one of the best experiences I've ever had with getting into a new car. Great customer service. David Perez really helped me out and was very patient with me, not "pushy" at all like other car salesman that I've dealt with. He explained everything thoroughly to me and really helped me out! I would recommend anyone to go to DULLES MOTORCARS LEESBURG!!
Consumer Review
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
5
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
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Used
$30,511 25,515 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Capital Auto Sales
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(703) 596-4625
4.4 (18 reviews)
8 mi. from 20147
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Dealer Review
Great Car buying Experience!!
by PeteVa from Fairfax,VA
December 3, 2018
5 5 5 5 5 4.4 (18 reviews)
Just Purchased my VW Passat from Jonathan at Capital Auto Sales. They allowed me to take car to my own trusted mechanic for pre purchase inspection and it all checked well. Thank you guys for making my buying experience a pleasure.
Consumer Review
Good truck
by CMR from Raleigh, NC
March 19, 2019
4
I'm a construction manager, so , I drive a lot of miles, mix of highway and off road. F150 road more comfortably than the competition to me, although the rear end is very stiff when empty. I like the Sync 3 and general layout of the models with the center console, the family appreciates the ac vent to the rear. I think the interior seems very cheaply made, hope it will hold up. Not sure why they make the front end of these trucks so low to the ground, really becomes an issue off road. Considering some after market modifications, but, not a "lift kit" kind of guy.
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Used
$25,747 68,614 mi.

2017 Ford F-150 XLT

Great Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Capital Auto Sales
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(703) 596-4625
4.4 (18 reviews)
8 mi. from 20147
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Dealer Review
Experience
by Mikey Ham from Herdon, VA
November 6, 2018
4 4 4 4 4 4.4 (18 reviews)
Had an overall great experience. Would have given it a 5 stars but the air conditioning was down in the office during the middle of a heat wave.
Consumer Review
Totally AWESOME Truck
by Marine 1 from HUTCHINSON
March 8, 2019
5
This is possibly the BEST Pickup Truck I have ever owned, it has everything I wanted and the price did not make me take out a second mortgage to get it. Style, Comfort, Looks and Power all in one Truck - WOW Finally My Truck.
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Used
$33,995 33,356 mi.

2017 Ford F-150 XLT

Good Deal
HOT CAR
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Capital Auto Sales
() -
(703) 596-4625
4.4 (18 reviews)
8 mi. from 20147
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Consumer Review
A very powerful 1/2 ton truck...the Ford F150!!
by TallTexanNative from Longview, Texas
March 4, 2019
5
I purchased the 2017 Ford F150, FX4, crew cab, 3.5 liter twin turbo engine , 10 speed transmission, and max tow features for its excellent towing capacity. I wanted to drive this truck daily, and have it fit in my garage. And...as I often tow 10,000 lbs., and sometimes that is up and down steep grades, it needed to have the ability to pull that load without undue effort. I am glad I purchased this truck over the F250 for it is more maneuverable, will fit in my garage, does all that I wanted/needed when I purchased the vehicle, and was a bargain in price compared to a similarly equipped F250.
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Used
$27,888 50,161 mi.

2017 Ford F-150 XL

Good Deal
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Ted Britt Ford Lincoln of Chantilly
() -
(703) 994-4636
4.7 (170 reviews)
9 mi. from 20147
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Dealer Review
Very Happy Customer - LeoniaDurant4Life
by Dan from Ashuburn, VA
November 6, 2018
5 5 5 5 5 4.7 (170 reviews)
I always call Leonia Durant at Ted Brett Ford Lincoln of Chantilly, VA - as a retired US Marine, she is no nonsense, loyal, and knows how to work towards a win-win situation every time. She has always taken great care of me, and I truly appreciate how she and Ted Britt Ford get me in and out with a focus on optimizing the experience. This is my fifth purchase from Ms. Durant, and I am excited to have received the LeoniaDurant4Life designation! Go see Leonia at Ted Britt Ford in Chantilly Auto Park, she knows Fords, Lincolns, and how to make you a happy Ted Britt customer! Thanks Leonia, keep up the great work!
Consumer Review
Love my Ford F150 Crew Cab 4x4 5.0
by Gatorrod01 from Ft. Myers, Fl
February 3, 2019
5
After looking at Chevy, Toyota, Nissan, and Ram my wife and decided that the F150 was the best for the money. First off we don't buy new vehicles any more do to the depreciation after you buy it. With that said, we looked and found a 2017 F150 4x4 that was just like new with depreciation taken. This truck has a 11,300# towing! As for the seating, a 6'6 man can seat in the back seat and has plenty of leg room and the driver's seat was back all the way.. It also has multiple 12v power points front and back with a built in inverter system to plug whatever that's 110. The ride is comfortable. The 5.0 v8 that will get you out of the way quickly and add the 4x4 in and you can pretty much go where you want. Gas mileage is not to bad, I'm getting 15mpg in city and 18-19mpg on the highway. When I'm pulling my trailer 8000#'s I dont know it's back there. The overall is the best 1/2ton pickup I've ever had. Hope this helps on your next buying decision.
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Used
$33,607 56,962 mi.

2017 Ford F-150 Lariat

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Fair Oaks Chrysler Jeep Dodge RAM
() -
(703) 832-8091
2.9 (146 reviews)
9 mi. from 20147
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Dealer Review
Great sales staff
by WrenchyLady from Springfield,va
November 6, 2018
5 5 5 5 5 2.9 (146 reviews)
I came here looking to replace my 2002 Cebu Trailblazer with a 4Runner that they had on the lot. The salesperson I dealt with was Frankie Cox. She was professional with a great bubbly personality and made my car buying experience pleasant and enjoyable.
Consumer Review
Recalls are insane
by Frozen doors from Chattanooga tn
January 26, 2019
4
Frozen doors locks. I was in hurry and needed to be somewhere. I had hold drivers door closed and drive about 5 miles. This is crazy for this day in time.
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Used
$35,500 34,575 mi.

2017 Ford F-150 Lariat

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Farrish Subaru
() -
(571) 350-8548
3.3 (11 reviews)
15 mi. from 20147
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Dealer Review
I had a wonderful experience at Farrish Subaru
by Nydia I. Renfrew from Marquette, MI 49855
December 3, 2018
5 5 5 5 5 3.3 (11 reviews)
We bought a Subaru Impreza from Farrish in Herdorn. We had an outstanding seller, Mr. Israel Moreno, who was unfainlingly gracious in answering all our questions. We were offered a very good deal and we received extensive help in finalizing the deal since we wanted to register the car in Michigan, our state. We also received a long lesson from Israel Moreno in all the car's details, a phone call offering his services if we needed further help. In all our years of buying cars, mostly in Michigan but here too, we had never received such an outstanding service. We would recommend the seller as well as the dealership to anyone who is interested.
Consumer Review
Good Truck. Hope it laslt longer than my Chev
by Pierre Blue from Verner, Ontario
March 27, 2019
4
Bought this truck because I'm formerly a Chev man and had two terrible Siverados back to back. I love the look and feel of this truck. The room inside the cab was another great selling feature. There's tons of room up front and in the back compared to the Chevrolet's. I have the FX4 sport package and the interior layout is perfect in my opinion. I went with the 5 litre, 3.75 ratio gearing for towing and it's perfect for my needs. At 40,000km I'm %100 satisfied other than a few minor issues resolved under warranty. Only time will if my opinion remains the same. I take care of my vehicles so it should be reliable for years to come. If it becomes problematic i'll switch brands again.
Used
$14,498 88,275 mi.

2017 Ford F-150 XL

HOT CAR
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: RWD
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Ted Britt Ford
() -
(703) 334-0375
4.5 (262 reviews)
15 mi. from 20147
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Dealer Review
Excellent Service
by Gillian from Fairfax, VA
December 3, 2018
5 5 5 5 5 4.5 (262 reviews)
My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.
Consumer Review
15 months,replaced engine, 21 months,replace heads
by just telling it like it is! from luverne ala
February 20, 2019
3
bad heads, blue smoke on start up,in the am! same with new engine ford did not want to pay,even telling me the old heads were defected on both engines
PRICE DROP
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Used
$28,030 $28,600 30,571 mi.

2017 Ford F-150 XLT Super

Great Deal
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: RWD
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Vroom (Online Dealer)
() -
(202) 618-5427
3.7 (1349 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.7 (1349 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
Consumer Review
The Platinum Edition F150
by WayneInParker from Parker, CO
December 29, 2018
5
Well stitched leather leather and wood trim accents, electronics everywhere. Take a high end sedan and make it into a truck. You can’t go wrong with the Platinum edition.
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Used
$29,000 47,707 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons of Falls Church Ford
() -
(571) 297-9432
4.3 (364 reviews)
20 mi. from 20147
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Dealer Review
VERY IMPRESSED!
by Mike, Ayla from Fairfax, VA
November 6, 2018
5 5 5 5 5 4.3 (364 reviews)
I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!
Consumer Review
Awesome Truck, I get compliments all the time.
by Dan’sRaptor from Pelham, Al
February 15, 2019
5
Awesome Ford 150 Raptor. Wanted to purchase a midsize truck but thy were too small for back seating, no functionality for tall people. looked at GMC Denali but decided to purchase the best truck for the buck.
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Used
$27,500 31,165 mi.

2017 Ford F-150 XL

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons of Falls Church Ford
() -
(571) 297-9432
4.3 (364 reviews)
20 mi. from 20147
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Dealer Review
Great Service from Ayla .
by Prantic from Falls church , VA
November 6, 2018
5 5 5 5 5 4.3 (364 reviews)
Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla
Consumer Review
LUXURY TRUCK RIDE
by RKINLAW7 from HOPE MILLS, NC
February 8, 2019
4
I LOVED MY LARIAT AND NOW I LIKE EVEN MORE MY PLATINUM, the Lariat was such a good ride, I decided to try the Platinum, so many upgrades I am baffled at times but pleased
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Used
$28,000 59,451 mi.

2017 Ford F-150 XL

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons of Falls Church Ford
() -
(571) 297-9432
4.3 (364 reviews)
20 mi. from 20147
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Dealer Review
Very satisfied with my visit to Koons Ford
by Dave Trevino from Arlington, VA
December 3, 2018
5 5 5 5 5 4.3 (364 reviews)
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
Consumer Review
Love my F150's
by Wilsonw from Hilton, NY
December 29, 2018
5
I purchased this truck with 11,000 miles on it. It has been all I could ask for! Performance and fuel economy are excellent and I love driving this for distance.
Ford Certified
$31,800 16,725 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lindsay Ford of Wheaton
() -
(877) 466-8075
4.2 (194 reviews)
22 mi. from 20147
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Dealer Review
Tire plug
by Chrystal from Silver spring, md
December 3, 2018
5 5 5 5 5 4.2 (194 reviews)
Fast and friendly. Always bring my vehicle to this location even though I moved to another county. Everyone remembers my name and great customer service.
Consumer Review
Excellent all-purpose truck
by ADBear from New Orleans, LA
March 30, 2019
5
This car meets all my needs and then some. Great tech also. Lots of leg room and indoor storage space. I have even slept in it.
Ford Certified
$31,600 17,268 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lindsay Ford of Wheaton
() -
(877) 466-8075
4.2 (194 reviews)
22 mi. from 20147
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Dealer Review
Fabulous service, and I'm hard to please!
by MLM from Kensington, Maryland
November 6, 2018
5 5 5 5 5 4.2 (194 reviews)
I came to Lindsay Ford angry, not because of anything they'd done, but because my 2001 Ford Focus has been a nightmare of repair bills, and I've barely driven it (34,000 miles on the odometer; that is not a typo). I came into Lindsay because my left rear window fell down and would not go back up -- not the sort of repair you can really put off, so I decided to take it to my closest Ford dealership -- Lindsay Ford. What a wonderful team of service people! I'd particularly like to single out for praise Mr. John Devlin, whose candor,competence and kindness warmed my heart. They did the necessary repair work promptly and thoroughly, and the bill was priced fairly, too. So thank you, Lindsay Ford. I hope my Focus never, ever, ever needs servicing again, but who am I kidding? So I'll see you again, Lindsay Ford. But hopefully not too soon:)))
Consumer Review
Dream Truck
by Dempfamily from Greenwood, SC
March 25, 2019
5
Bought this truck for our 19 year old son. It is literally his dream truck and has everything he’s ever wanted in a truck. He is still on cloud 9 and can’t believe it’s his. It was in excellent condition. He will be enjoying this truck for a long time!
Ford Certified
$30,700 16,537 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lindsay Ford of Wheaton
() -
(877) 466-8075
4.2 (194 reviews)
22 mi. from 20147
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Dealer Review
Lindsay Ford Service
by Hal from Wheaton, MD
November 6, 2018
5 5 5 5 5 4.2 (194 reviews)
Service work is always Timely, Courteous and reasonably priced. I get all my service (5 years) done at Lindsay Ford in Wheaton. I have never had a bad experience.
Consumer Review
It is a good pickup. It is the best I have owned.
by sportsman from Blackfoot, Idaho
March 5, 2019
4
It has several good features. I like the 4A, space in the back seat, comfortableness and handling. I have not had a crew cab truck before and I am trying it out.
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Used
$21,295 85,730 mi.

2017 Ford F-150 XLT

Great Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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WBM of Arlington
() -
(888) 767-1554
3.6 (142 reviews)
23 mi. from 20147
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Dealer Review
Great dealership, very pleasant experience
by Henry B. from Arlington, VA
November 6, 2018
5 5 5 5 5 3.6 (142 reviews)
I worked with Alfonso on the purchase of my car, but it was Tony the Sales Manager that made my car buying process amazing. I went in with a price in mind and he took the time to sit with me and explain why the car was priced the way it was priced and the best price possible (which was the internet price). He gave me a decent price from my trade in and allowed me to use my own lender for the loan. It was a great great experience. I love my car and it was all thanks to Tony!
Consumer Review
Comfortable ride, nice amenities.
by Baron from North Buena Vista
January 22, 2019
4
This truck has plenty of room in the cab, and it is very comfortable at the Platinum trim level. The heated seats and steering wheel are great for Iowa winters, and the massage function help on long trips. There have been several warranty issues with tis truck, including oil leaks due to the cheap plastic oil pan (I think the leak is unique to the ecoboost engine), and a computer module that took a month to replace due to Ford's lack of parts. Also, the original Hancook tires only lasted 28,000 miles despite regular rotation.
Ford Certified
$31,999 17,707 mi.

2017 Ford F-150 XLT

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Ourisman Ford Lincoln of Alexandria
() -
(571) 257-2067
4.8 (1498 reviews)
28 mi. from 20147
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Dealer Review
Andy is genuine + Best customer waiting area EVER!
by Paul Skinner from Alexandria, VA
November 5, 2018
5 5 5 5 5 4.8 (1498 reviews)
Andy was excellent! He was neat, prompt and was genuinely pleased that I was his customer. That is rather rare these days, but I am glad Andy is the exception to that rule. Andy took great care of my car while it was getting its 20,000 mile service. The only quirk was the strange development of lugnuts that had swollen so large that a wrench could not fit on them. As that was the very first day that Ourisman Ford's Service Department had worked on my 2014 Escape, I am very certain that "swollen lugnuts" were not any fault of Ourisman. However, I'm still wondering what exactly happened. I've had a dozen cars in my lifetime and never had lugnuts swell, EVER! Is it a Ford thing? Is it a third party parts manufacturer thing? Did the dealership in Greenville, SC overtighten them? Before the service at Ourisman, the dealership in Greenville is the ONLY other place to have worked on my car. Have I been driving around for the last 5,000 miles (or more) with lugnuts that would render my car unserviceable by roadside assistance if I had experienced a flat tire? I've got to know! When my car goes out of warranty, will I be better off getting some different kind of lugnuts? I've got to know! Andy went the extra mile by getting one of the service techs to talk to me about the lugnuts. Thanks, Andy. The problem still irked me. Therefore, I looked for other resources and called Ford Customer Relations. They were very helpful by getting a case number set up to compensate for the parts and labor to replace what certainly must be defective parts. The only thing Ourisman Ford's Service Department could have done better would have been if they had gone ahead and coordinated with Ford to replace the lugnuts. Driving around knowing that I can't get roadside service because of the lugnut situations has made driving a little more tedious. But again, please let me be clear: Andy and the rest of the 20,000 mile service was handled very well. I also enjoy the convenient location of Ourisman Ford. The likelihood of me recommending Ourisman to family or friend is only an 8 because I have not yet had much experience with the service department. After more visits, that likelihood will definitely go up if I experience the kind of service that my advisor Andy provided on my last visit. Another factor that made my rating as high as an 8 was the wonderful waiting rooms that Ourisman provides for service customers! THANK YOU SO MUCH for having a "business" wait area with no televisions and excellent, fast wi-fi connectivity! That was fantastic! Thanks, Andy! Thanks, Ourisman!
Consumer Review
Fabulous Raptor
by Nolefsn from DAVIE, Florida
January 31, 2019
5
My 2017 Ford Raptor is fantastic. Surprised it took me this long to get one. Loaded from top to bottom and rides like a champ
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The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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