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Auffenberg Ford O'Fallon

(803 reviews)
Visit Auffenberg Ford O'Fallon
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
New (888) 484-0834 (888) 484-0834
Used (866) 543-5347 (866) 543-5347
Service (888) 817-7365 (888) 817-7365

Inventory

See all 231 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2022.
At Auffenberg Ford O'Fallon we're your new and used Ford dealer selling new Ford cars SUVs and trucks with a great selection of quality pre-owned vehicles. But we're more than just sales we also offer a Ford Certified Service and Parts Department a Body Shop and More.
Auffenberg Ford O'Fallon serves the following communities; Scott Air Force Base Collinsville Mascoutah Highland Alton Belleville Mount Vernon Troy Edwardsville; and in Missouri--St. Charles Hazelwood Florissant Arnold Fenton Afton Webster Groves Richmond Heights Maplewood Ballwin Maryland Heights all of Saint Louis City and St. Louis County.
Berg is the Word

Service center

Phone number (888) 817-7365

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Reviews

(803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auffenberg Ford O'Fallon from DealerRater.

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Ali Sharp was awesome to work with, I called as soon as I

Ali Sharp was awesome to work with, I called as soon as I saw the car I wanted was on order, she kept me informed on when it arrived and helped me through the entire process. John the sales manager helped with an extended warranty plan and Linsey in Accounting helped manage the final details electronically, so I did not have to make another trip. Thank you all.

Ali Sharp was awesome to work with, I called as soon as I

Ali Sharp was awesome to work with, I called as soon as I saw the car I wanted was on order, she kept me informed on when it arrived and helped me through the entire process. John the sales manager helped with an extended warranty plan and Linsey in Accounting helped manage the final details electronically, so I did not have to make another trip. Thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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From the sales consultant finding exactly what I wanted

From the sales consultant finding exactly what I wanted down to the service department getting me in and out same day. Thank you again Erik, Andrew F and Brandon K.

From the sales consultant finding exactly what I wanted

From the sales consultant finding exactly what I wanted down to the service department getting me in and out same day. Thank you again Erik, Andrew F and Brandon K.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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Randal Erik and Andrew F were awesome to work with!

Randal Erik and Andrew F were awesome to work with!! Will be using their service department as well!!

Randal Erik and Andrew F were awesome to work with!

Randal Erik and Andrew F were awesome to work with!! Will be using their service department as well!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We worked with a great salesperson that helped us during

We worked with a great salesperson that helped us during the whole process. Made a stressful experience into an enjoyable one.

We worked with a great salesperson that helped us during

We worked with a great salesperson that helped us during the whole process. Made a stressful experience into an enjoyable one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very easy to work with as I started with Kia and worked

Very easy to work with as I started with Kia and worked to the Ford I eventually purchased. Brandy helped us through sales and multiple visits to get the car I wanted. Happy the Ford team was able to price match competitors as well. The finance team pushes pretty hard for their services, financing, and extras which was the only part I wish was less pushy

Very easy to work with as I started with Kia and worked

Very easy to work with as I started with Kia and worked to the Ford I eventually purchased. Brandy helped us through sales and multiple visits to get the car I wanted. Happy the Ford team was able to price match competitors as well. The finance team pushes pretty hard for their services, financing, and extras which was the only part I wish was less pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone was very professional and helpful.

Everyone was very professional and helpful. Barrett was great to work with and answered all my questions. We would definitely recommend to anyone.

Everyone was very professional and helpful.

Everyone was very professional and helpful. Barrett was great to work with and answered all my questions. We would definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Our sales person, Barrett, was very helpful.

Our sales person, Barrett, was very helpful. He went over the entire truck - how to operate

Our sales person, Barrett, was very helpful.

Our sales person, Barrett, was very helpful. He went over the entire truck - how to operate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gertrude, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Everyone at the dealership was very professional and I

Everyone at the dealership was very professional and I would recommend them to anyone I also will buy my next vehicle from them

Everyone at the dealership was very professional and I

Everyone at the dealership was very professional and I would recommend them to anyone I also will buy my next vehicle from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent price, prof sales staff, we love the explorer,

Excellent price, prof sales staff, we love the explorer, we would definitely recommend this dealership to our family and friends

Excellent price, prof sales staff, we love the explorer,

Excellent price, prof sales staff, we love the explorer, we would definitely recommend this dealership to our family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sales person and sales manager were very professional and

Sales person and sales manager were very professional and generous in making my deal happen. I will not hesitate to rec this dealership to my family and friends if I’m asked. Thank you

Sales person and sales manager were very professional and

Sales person and sales manager were very professional and generous in making my deal happen. I will not hesitate to rec this dealership to my family and friends if I’m asked. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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