Reviews
Eric and Ben went ABOVE AND BEYOND! They helped me secure my brand-new 2026 Lexus RX 350 Premium+, and I truly couldn’t have asked for a better experience. If you’re considering buying from out of state, these are your guys! And if they can make an 8-hour-away customer feel this taken care of, I can only imagine the service you’ll receive if you’re local. Top-tier customer service from beginning to end! We started everything through email, and within ONE DAY, Eric and Ben had me approved, the deal worked out, and my paperwork ready and waiting for me after my 8-hour drive from Mississippi. When I arrived, I spent about 15 minutes in the dealership and I was DONE! No hours of sitting around, no last-minute surprises, and no unnecessary back-and-forth. Everything we discussed beforehand was exactly what I walked into. They made buying a vehicle from another state unbelievably smooth and made that 8-hour drive VERY worth it! Best 8-hour drive for the best 15 minutes I’ve ever spent at a dealership! 😂 Thank you, Eric and Ben! You guys were amazing. I absolutely recommend them, especially to anyone considering purchasing from out of state. I would make the drive all over again!
Eric and Ben went ABOVE AND BEYOND! They helped me secure my brand-new 2026 Lexus RX 350 Premium+, and I truly couldn’t have asked for a better experience. If you’re considering buying from out of state, these are your guys! And if they can make an 8-hour-away customer feel this taken care of, I can only imagine the service you’ll receive if you’re local. Top-tier customer service from beginning to end! We started everything through email, and within ONE DAY, Eric and Ben had me approved, the deal worked out, and my paperwork ready and waiting for me after my 8-hour drive from Mississippi. When I arrived, I spent about 15 minutes in the dealership and I was DONE! No hours of sitting around, no last-minute surprises, and no unnecessary back-and-forth. Everything we discussed beforehand was exactly what I walked into. They made buying a vehicle from another state unbelievably smooth and made that 8-hour drive VERY worth it! Best 8-hour drive for the best 15 minutes I’ve ever spent at a dealership! 😂 Thank you, Eric and Ben! You guys were amazing. I absolutely recommend them, especially to anyone considering purchasing from out of state. I would make the drive all over again!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience with DON. I appreciate your kindness and patience. We love the purchase. Thank you
Amazing experience with DON. I appreciate your kindness and patience. We love the purchase. Thank you
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful 5-star DealerRater review! We're thrilled to hear you had an amazing experience with Don. His kindness, patience, and dedication to helping customers find the right vehicle are truly appreciated, and we'll be sure to share your kind words with him. Congratulations on your purchase! Thank you for choosing Anderson Toyota, and we hope you enjoy your new vehicle for many years to come!
Over the past 50+ years I have lost track on the actual number of new vehicles I have purchased from numerous local dealerships but the last 6 new vehicles where purchased from what I have experienced is the best of them all. That dealership is Lexus of Rockford. This dealership continues to exceeded my expectations with regards to the overall buying experience, sales and new vehicle delivery. The service team is one of the best! A special thanks goes Matt, Mike, Steve and Ben for their help on my most recent purchase!
Over the past 50+ years I have lost track on the actual number of new vehicles I have purchased from numerous local dealerships but the last 6 new vehicles where purchased from what I have experienced is the best of them all. That dealership is Lexus of Rockford. This dealership continues to exceeded my expectations with regards to the overall buying experience, sales and new vehicle delivery. The service team is one of the best! A special thanks goes Matt, Mike, Steve and Ben for their help on my most recent purchase!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, John! Congratulations on your newest addition - it's always our pleasure!
Don was extremely helpful and you can tell he's been doing this for a while. Fast and knowledgeable, happy to work with him.
Don was extremely helpful and you can tell he's been doing this for a while. Fast and knowledgeable, happy to work with him.
I just bought a 2024 RAV4 from the salesman at Anderson Toyota his name was lEloy he was excellent he went out of his way to find the car that I was looking for and he was with me every step of the way would highly recommend him at Anderson Toyota .
I just bought a 2024 RAV4 from the salesman at Anderson Toyota his name was lEloy he was excellent he went out of his way to find the car that I was looking for and he was with me every step of the way would highly recommend him at Anderson Toyota .
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Don was very friendly and helpful! Did his best to help me get the best deal I could and worked with my budget!
Don was very friendly and helpful! Did his best to help me get the best deal I could and worked with my budget!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Bill was a great help and salesman. Not the least bit pushy and made it such a smooth transaction. Even Lexus dealer itself was just painless. There was no like shenanigans are back-and-forth or anything.
Bill was a great help and salesman. Not the least bit pushy and made it such a smooth transaction. Even Lexus dealer itself was just painless. There was no like shenanigans are back-and-forth or anything.
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- 5.0
Thank you for your review! We appreciate your time and your kind words!
Eric and Ben did a great job in helping my Mom get into an affordable car for her. Their understanding and care in helping her was above and beyond. Highly recommend them for your next auto purchase. They treat you like family!
Eric and Ben did a great job in helping my Mom get into an affordable car for her. Their understanding and care in helping her was above and beyond. Highly recommend them for your next auto purchase. They treat you like family!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, John! It was our pleasure to help your mom. Don't hesitate to reach out if she needs any help in the future!
Leased a new 2026 Highlander with Don Smith. Don is one of the reasons I keep coming back to Anderson, his attention to detail and customer service is outstanding! Shout out to Brandon for making the lease process quick and easy! Also want to highlight the Service Department, they are awesome and another one of the reasons I chose Anderson and keep coming back all these years!
Leased a new 2026 Highlander with Don Smith. Don is one of the reasons I keep coming back to Anderson, his attention to detail and customer service is outstanding! Shout out to Brandon for making the lease process quick and easy! Also want to highlight the Service Department, they are awesome and another one of the reasons I chose Anderson and keep coming back all these years!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your loyalty! We're lucky to have some terrific teammates in both our sales and service departments and we love seeing you when you visit!
Great experience from start to finish, we are happy with our purchase. Even ran into a small issue with front 2 tires losing air, and Frank ensured we’d be taken care of! Excellent customer service.
Great experience from start to finish, we are happy with our purchase. Even ran into a small issue with front 2 tires losing air, and Frank ensured we’d be taken care of! Excellent customer service.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Hannah! We appreciate you and Congratulations on your new vehicle!