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Anderson Toyota Lexus

(3,909 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Incentives

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About our dealership

This seller has been on Cars.com since April 2010.
Visit Anderson Toyota and Lexus of Rockford online or in person! We are part of the Anderson Automotive Group which has been serving the Rockford area for over 45 years. Our goal is to make sure that every customer is 100% satisfied. Our customers come from Rockford Janesville Elgin Belvidere Crystal Lake and surrounding areas. Make sure to check out our online reviews - real customers that are happy with their experiences here! If you need a new car used car or service in the Rockford IL area make sure to contact us at 815-397-8995. Take a look at our video we'll take care of you after the sale too! Habla Espanol.
At Anderson our customers are always #1! We make auto easy!

Service center

Phone number (815) 315-9474

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(3,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Anderson Toyota Lexus from DealerRater.

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Eric and Ben went ABOVE AND BEYOND! They helped me secure my brand-new 2026 Lexus RX 350 Premium+, and I truly couldn’t have asked for a better experience. If you’re considering buying from out of state, these are your guys! And if they can make an 8-hour-away customer feel this taken care of, I can only imagine the service you’ll receive if you’re local. Top-tier customer service from beginning to end! We started everything through email, and within ONE DAY, Eric and Ben had me approved, the deal worked out, and my paperwork ready and waiting for me after my 8-hour drive from Mississippi. When I arrived, I spent about 15 minutes in the dealership and I was DONE! No hours of sitting around, no last-minute surprises, and no unnecessary back-and-forth. Everything we discussed beforehand was exactly what I walked into. They made buying a vehicle from another state unbelievably smooth and made that 8-hour drive VERY worth it! Best 8-hour drive for the best 15 minutes I’ve ever spent at a dealership! 😂 Thank you, Eric and Ben! You guys were amazing. I absolutely recommend them, especially to anyone considering purchasing from out of state. I would make the drive all over again!

Eric and Ben went ABOVE AND BEYOND! They helped me secure my brand-new 2026 Lexus RX 350 Premium+, and I truly couldn’t have asked for a better experience. If you’re considering buying from out of state, these are your guys! And if they can make an 8-hour-away customer feel this taken care of, I can only imagine the service you’ll receive if you’re local. Top-tier customer service from beginning to end! We started everything through email, and within ONE DAY, Eric and Ben had me approved, the deal worked out, and my paperwork ready and waiting for me after my 8-hour drive from Mississippi. When I arrived, I spent about 15 minutes in the dealership and I was DONE! No hours of sitting around, no last-minute surprises, and no unnecessary back-and-forth. Everything we discussed beforehand was exactly what I walked into. They made buying a vehicle from another state unbelievably smooth and made that 8-hour drive VERY worth it! Best 8-hour drive for the best 15 minutes I’ve ever spent at a dealership! 😂 Thank you, Eric and Ben! You guys were amazing. I absolutely recommend them, especially to anyone considering purchasing from out of state. I would make the drive all over again!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Amazing experience with DON. I appreciate your kindness and patience. We love the purchase. Thank you

Amazing experience with DON. I appreciate your kindness and patience. We love the purchase. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful 5-star DealerRater review! We're thrilled to hear you had an amazing experience with Don. His kindness, patience, and dedication to helping customers find the right vehicle are truly appreciated, and we'll be sure to share your kind words with him. Congratulations on your purchase! Thank you for choosing Anderson Toyota, and we hope you enjoy your new vehicle for many years to come!

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Over the past 50+ years I have lost track on the actual number of new vehicles I have purchased from numerous local dealerships but the last 6 new vehicles where purchased from what I have experienced is the best of them all. That dealership is Lexus of Rockford. This dealership continues to exceeded my expectations with regards to the overall buying experience, sales and new vehicle delivery. The service team is one of the best! A special thanks goes Matt, Mike, Steve and Ben for their help on my most recent purchase!

Over the past 50+ years I have lost track on the actual number of new vehicles I have purchased from numerous local dealerships but the last 6 new vehicles where purchased from what I have experienced is the best of them all. That dealership is Lexus of Rockford. This dealership continues to exceeded my expectations with regards to the overall buying experience, sales and new vehicle delivery. The service team is one of the best! A special thanks goes Matt, Mike, Steve and Ben for their help on my most recent purchase!

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, John! Congratulations on your newest addition - it's always our pleasure!

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Don was extremely helpful and you can tell he's been doing this for a while. Fast and knowledgeable, happy to work with him.

Don was extremely helpful and you can tell he's been doing this for a while. Fast and knowledgeable, happy to work with him.

Rating breakdown (out of 5):
Customer service
Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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I just bought a 2024 RAV4 from the salesman at Anderson Toyota his name was lEloy he was excellent he went out of his way to find the car that I was looking for and he was with me every step of the way would highly recommend him at Anderson Toyota .

I just bought a 2024 RAV4 from the salesman at Anderson Toyota his name was lEloy he was excellent he went out of his way to find the car that I was looking for and he was with me every step of the way would highly recommend him at Anderson Toyota .

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Don was very friendly and helpful! Did his best to help me get the best deal I could and worked with my budget!

Don was very friendly and helpful! Did his best to help me get the best deal I could and worked with my budget!

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bill was a great help and salesman. Not the least bit pushy and made it such a smooth transaction. Even Lexus dealer itself was just painless. There was no like shenanigans are back-and-forth or anything.

Bill was a great help and salesman. Not the least bit pushy and made it such a smooth transaction. Even Lexus dealer itself was just painless. There was no like shenanigans are back-and-forth or anything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your time and your kind words!

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Eric and Ben did a great job in helping my Mom get into an affordable car for her. Their understanding and care in helping her was above and beyond. Highly recommend them for your next auto purchase. They treat you like family!

Eric and Ben did a great job in helping my Mom get into an affordable car for her. Their understanding and care in helping her was above and beyond. Highly recommend them for your next auto purchase. They treat you like family!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, John! It was our pleasure to help your mom. Don't hesitate to reach out if she needs any help in the future!

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Leased a new 2026 Highlander with Don Smith. Don is one of the reasons I keep coming back to Anderson, his attention to detail and customer service is outstanding! Shout out to Brandon for making the lease process quick and easy! Also want to highlight the Service Department, they are awesome and another one of the reasons I chose Anderson and keep coming back all these years!

Leased a new 2026 Highlander with Don Smith. Don is one of the reasons I keep coming back to Anderson, his attention to detail and customer service is outstanding! Shout out to Brandon for making the lease process quick and easy! Also want to highlight the Service Department, they are awesome and another one of the reasons I chose Anderson and keep coming back all these years!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your loyalty! We're lucky to have some terrific teammates in both our sales and service departments and we love seeing you when you visit!

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Great experience from start to finish, we are happy with our purchase. Even ran into a small issue with front 2 tires losing air, and Frank ensured we’d be taken care of! Excellent customer service.

Great experience from start to finish, we are happy with our purchase. Even ran into a small issue with front 2 tires losing air, and Frank ensured we’d be taken care of! Excellent customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Hannah! We appreciate you and Congratulations on your new vehicle!

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