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Anderson Toyota Lexus

(3,907 reviews)
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Incentives

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About our dealership

This seller has been on Cars.com since April 2010.
Visit Anderson Toyota and Lexus of Rockford online or in person! We are part of the Anderson Automotive Group which has been serving the Rockford area for over 45 years. Our goal is to make sure that every customer is 100% satisfied. Our customers come from Rockford Janesville Elgin Belvidere Crystal Lake and surrounding areas. Make sure to check out our online reviews - real customers that are happy with their experiences here! If you need a new car used car or service in the Rockford IL area make sure to contact us at 815-397-8995. Take a look at our video we'll take care of you after the sale too! Habla Espanol.
At Anderson our customers are always #1! We make auto easy!

Service center

Phone number (815) 315-9474

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(3,907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Anderson Toyota Lexus from DealerRater.

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Don was extremely helpful and you can tell he's been doing this for a while. Fast and knowledgeable, happy to work with him.

Don was extremely helpful and you can tell he's been doing this for a while. Fast and knowledgeable, happy to work with him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I just bought a 2024 RAV4 from the salesman at Anderson Toyota his name was lEloy he was excellent he went out of his way to find the car that I was looking for and he was with me every step of the way would highly recommend him at Anderson Toyota .

I just bought a 2024 RAV4 from the salesman at Anderson Toyota his name was lEloy he was excellent he went out of his way to find the car that I was looking for and he was with me every step of the way would highly recommend him at Anderson Toyota .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Don was very friendly and helpful! Did his best to help me get the best deal I could and worked with my budget!

Don was very friendly and helpful! Did his best to help me get the best deal I could and worked with my budget!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bill was a great help and salesman. Not the least bit pushy and made it such a smooth transaction. Even Lexus dealer itself was just painless. There was no like shenanigans are back-and-forth or anything.

Bill was a great help and salesman. Not the least bit pushy and made it such a smooth transaction. Even Lexus dealer itself was just painless. There was no like shenanigans are back-and-forth or anything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your time and your kind words!

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Eric and Ben did a great job in helping my Mom get into an affordable car for her. Their understanding and care in helping her was above and beyond. Highly recommend them for your next auto purchase. They treat you like family!

Eric and Ben did a great job in helping my Mom get into an affordable car for her. Their understanding and care in helping her was above and beyond. Highly recommend them for your next auto purchase. They treat you like family!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, John! It was our pleasure to help your mom. Don't hesitate to reach out if she needs any help in the future!

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Leased a new 2026 Highlander with Don Smith. Don is one of the reasons I keep coming back to Anderson, his attention to detail and customer service is outstanding! Shout out to Brandon for making the lease process quick and easy! Also want to highlight the Service Department, they are awesome and another one of the reasons I chose Anderson and keep coming back all these years!

Leased a new 2026 Highlander with Don Smith. Don is one of the reasons I keep coming back to Anderson, his attention to detail and customer service is outstanding! Shout out to Brandon for making the lease process quick and easy! Also want to highlight the Service Department, they are awesome and another one of the reasons I chose Anderson and keep coming back all these years!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your loyalty! We're lucky to have some terrific teammates in both our sales and service departments and we love seeing you when you visit!

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Great experience from start to finish, we are happy with our purchase. Even ran into a small issue with front 2 tires losing air, and Frank ensured we’d be taken care of! Excellent customer service.

Great experience from start to finish, we are happy with our purchase. Even ran into a small issue with front 2 tires losing air, and Frank ensured we’d be taken care of! Excellent customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your review, Hannah! We appreciate you and Congratulations on your new vehicle!

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This dealership has never given me less than excellent service. I'm thrilled with my new purchase and was never disappointed with the service on my prior vehicle.

This dealership has never given me less than excellent service. I'm thrilled with my new purchase and was never disappointed with the service on my prior vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you, this means the world to us! Congratulations on your new vehicle and we look forward to seeing you in the future!

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Frank was very helpful in finding me the car that fit within my budget which was absolutely great

Frank was very helpful in finding me the car that fit within my budget which was absolutely great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you, Linda - that is great to hear! We're so happy you found just the right car and that Frank was taking care of you!

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Everyone was very friendly and the service was quick and easy. As a first time car buyer the experience was great.

Everyone was very friendly and the service was quick and easy. As a first time car buyer the experience was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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