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Camelback Ford Lincoln

(1,860 reviews)
Visit Camelback Ford Lincoln
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2020 state dealer award 2014 state dealer award 2014 state dealer award
2020 consumer dealer award
New (480) 422-0573 (480) 422-0573
Used (602) 910-6827 (602) 910-6827
Service (602) 457-6408 (602) 457-6408

Reviews

(1,860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review

This was one of the best experiences I have ever had purchasing a vehicle. I was prepared for a long process and I was pleasantly surprised when it took less than 4 hours. I was honest with what I wanted and what I could afford for a payment, and they took it from there. My salesperson was very pleasant and made sure from start to finish that my children and I were comfortable. The financial people were equally helpful and pleasant while making sure that the process went quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

Good service

I don't like when you drive up no one checks you in. I have seen people set in car not knowing what to do. Other dealers provide much better service for this

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your business and your suggestions for improvement! We really value your input, and we hope to make these improvements soon. We're glad that everything else about your visit was to your satisfaction! It's great to have you as part of our family!

50000 mile service

Krista was great. Checked out all the problems. The window repair was very well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

Owner of Ford 150 truck

Great Service! 100% satisfied. Five (5) stars all the way through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review, Art! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

TRUCK SERVICE

The person that always service my truck , dose a very good job . He is the only person that take of my truck , his name is Jacob Stokes .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review, Mable! We are so happy to hear that you have had such great experiences working with Jacob and the rest of our service department. We really appreciate your business! Come back and see us again!

service

I found the service department did not answer there phone before noon and did not respond to voice mail. .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thomas, thanks for the great star-rating! We regret to hear that our communication with you has been lacking, and will strive to improve moving forward and earn that fifth star! Please let us know if there is ever anything else we can do for you! Safe travels!

Dont buy car from here

Dont buy from here bought a car with 10.000 cash air compressor went out next day wanted a 1000 bucks 2 fix it very rude about it ....would never recommend this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tammie, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (888) 311-0426 and we will do our best to make this better. We hope to hear from you soon.

Do not buy a car from this place

Bought a suv here 10.000 cash next day air compressor goes out they want 2 charge me 1000 2 fix a car i had for 24 hrs.....very rude dont go here.....thought they were reputable car lot....not.....better off going 2 cactus jacks or drive time......Say no 2 camelback ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
25 people out of 25 found this review helpful.

Owner

Very good customer service and very good helping people you got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review! We are so happy to hear that you had such a wonderful experience at our dealership. We really appreciate your business. Come back and see us again!

repairs

good service, lost my sun shade but it was replaced

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Diane, thank you for sharing this recent experience with us. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon. Please reach out to us at (888) 311-0426 when you have a chance.