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AutoNation Toyota Irvine

(3,562 reviews)
Visit AutoNation Toyota Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
2024 consumer dealer award
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2024 consumer dealer award
New (888) 265-5863 (888) 265-5863
Used (888) 733-8207 (888) 733-8207
Service (855) 685-1347 (855) 685-1347

Reviews

(3,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Irvine from DealerRater.

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Service advisor Natasha was an excellent lady who was

Service advisor Natasha was an excellent lady who was service oriented for the customer. I had an oil change service, and they did a thorough inspection for the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Felix was very helpful and kind.

Felix was very helpful and kind. I appreciate all the hard work. The car is beautiful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I came the other day as scheduled with Gary but wanted to

I came the other day as scheduled with Gary but wanted to send a complaint about it, as I waited in the lobby for a long time and ended up leaving. He just said he was busy despite the fact he had scheduled it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The salesman, Andy Vuong was great to work with, listened

The salesman, Andy Vuong was great to work with, listened to our needs, offered lots of options and NEVER pressured us. He is a very big reason we purchased our car and we could not be happier with our vehicle and our purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Great Service from the sales department to the Service

Great Service from the sales department to the Service Department. I have always had a great experience at AutoNation, Irvine, CA. I totally recommend this Dealership if you are looking for a vehicle or looking to service your Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sergio, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My vehicle was serviced timely and returned at the

My vehicle was serviced timely and returned at the scheduled time. The customer waiting area was clean and spacious.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you Feel free to stop by if you ever need any more help.

Big Modern facility.

Big Modern facility. I had to come up from San Diego to get the car I wanted. Orion made it very easy to buy my New Crown Signia. The finance guy had all the paper work ready and everything was easy peasy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we appreciate you taking the time to leave us a response. We can't wait to see you again, have a great day.

Everyone was extraordinary!

Everyone was extraordinary!!!! Especially Felix, Pouya and Eric. Love Toyota. Always great service at Autonation of Irvine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

The experience was quick and easy.

The experience was quick and easy. Good deal and no hassle at all. No hidden fees or anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Erik, we really appreciate your positive review! Thank you again, and have a fantastic day!

Auto Nation Toyota in Irvine has always taken great care

Auto Nation Toyota in Irvine has always taken great care of my vehicle. I went in for a routine service. They projected a two hour time estimate, and they were right on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jan, thank you so much for your positive comments about AutoNation Toyota Irvine! If you have any further questions, please don't hesitate to reach out!