Reviews
I was promised a second key when I purchased my vehicle
I was promised a second key when I purchased my vehicle in October and still have not received it. Yet for purchase they are available and for new buyers they are available. So the customer that purchased a new fourty thousand dollar car can not get the key that was promised when purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi Monique, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please get in touch with us at (949) 287-8766 so we can work towards a resolution. We look forward to hearing from you.
Car service
I scheduled an appointment for routine maintenance. Scheduled time happened right on time. Promised finish time was accomplished. Great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Daniel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Chris was our sales rep today he made sure we left happy
Chris was our sales rep today he made sure we left happy with our purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you
Amanda Baker is amazing!
Amanda Baker is amazing! She always provides the best service and is very transparent. Finished my service way ahead of schedule. I’ll definitely be going back again to her.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Natasha was Excellent and very Professional.
Natasha was Excellent and very Professional. She is also very knowledgeable. She has the best customer service skills. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. If you ever need help, just give us a call. Happy motoring!
Stewart was so helpful, informative and accommodating.
Stewart was so helpful, informative and accommodating. His expertise with the car buying process was key in helping us make our first car purchase. I highly recommend asking for him when visiting Toyota of Irvine.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff Stewart to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wonderful experience !
Wonderful experience ! The test drive was great! Dean was a great help and had so much information to offer. It was very easy and got me the best offer available Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Quick service and great attitude by everyone there.
Quick service and great attitude by everyone there. Would recommend to friends and family! Great place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.
15,000 miles maintenance
The service manager was very kind and helpful. The 15K maintenance was done in an hour. I satisfied the services at Auto Nation Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2020 Highlander
Made an appointment - very prompt in taking my car back for service Kept me informed along the way with the process of the car service Gave me clear explanations of what they recommended for the service Provided a ride home so I could work for the rest of the day while car was being repaired
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!