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AutoNation Toyota Irvine

(3,573 reviews)
Visit AutoNation Toyota Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 265-5863 (888) 265-5863
Used (888) 733-8207 (888) 733-8207
Service (855) 685-1347 (855) 685-1347

Reviews

(3,573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Irvine from DealerRater.

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Mohamed abdelwahab did a great job.

Mohamed abdelwahab did a great job.very attentive and efficient. Took care of us and answered all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Dean and the staff were the best .

Dean and the staff were the best . No pressure selling. Dean was patient and was willing to run several options for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Sold my Vehicle to Auto Nation, Super easy process 5 ⭐️,

Sold my Vehicle to Auto Nation, Super easy process 5 ⭐️, I would recommend seeing them if your selling your car or purchasing another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, we appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

Periodical maintenance

Good customer service But Picking process is not good. I waited 1 hour after calling

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Naoki, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (949) 287-8766 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

The service was very good and my tech Amanda was great.

The service was very good and my tech Amanda was great. Made my esperience pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Don the shuttle guy amazing.

Don the shuttle guy amazing. Eric I will say he was one of the honest ones along with Victoria.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

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Consumer response

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Very Unhappy with service department.

Very Unhappy with service department. Brought vehicle in for service and service advisor said they could not rotate tires due to irregular tread wear. This was noted in the invoice when I received it at vehicle pickup with "RED-TIRES REQUIRE REPLACEMENT" in invoice body. Also received mechanics inspection report that rated tires yellow. Looks like "upsell" to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

Very patient with questions.

Very patient with questions. The staff also lent me his cell phone charger for me to use while I was waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Los empleados son muy amables y cortes te ayudan en lo

Los empleados son muy amables y cortes te ayudan en lo más que pueden lugar muy limpio si ocupas español hay muchos empleados bilingues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola María, nuestro personal se dedica a proporcionar a todos nuestros clientes un servicio al cliente excepcional y un trabajo de calidad en el que puede confiar. No dude en llamarnos si alguna vez necesita algo. ¡Tenga cuidado en la carretera!