Reviews
Write a reviewAbsolutely a pleaseure to deal with.
Absolutely a pleaseure to deal with. I found an ad that did not even have pictures yet - and it was exactly what I had been looking for for about a year. They sent me photos, they told me what I would have to do to get the vehicle shipped from Wisconsin to California, they were patient. I took a big risk by buying a car from afar, without seeing or driving it - and I was not disappointed.
Absolutely a pleaseure to deal with.
Absolutely a pleaseure to deal with. I found an ad that did not even have pictures yet - and it was exactly what I had been looking for for about a year. They sent me photos, they told me what I would have to do to get the vehicle shipped from Wisconsin to California, they were patient. I took a big risk by buying a car from afar, without seeing or driving it - and I was not disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very disappointed
2 reasons: 1 Jeff Allen was not upfront about the need to buy a subscription to continue automatic start a yr after purchase! And the noisy brake sound whenever putting in park.(I bought a new 2021 Rav4 xle )2. Tried to get in for problem car battery draining so wouldn't start. 3 weeks before appt. Kolar took me in immediately. System update was needed so battery was continuously draining. Kari should have notified me I needed to bring my car in for that. Kolar knew it was happening tithe 2021 Ravs.
Very disappointed
2 reasons: 1 Jeff Allen was not upfront about the need to buy a subscription to continue automatic start a yr after purchase! And the noisy brake sound whenever putting in park.(I bought a new 2021 Rav4 xle )2. Tried to get in for problem car battery draining so wouldn't start. 3 weeks before appt. Kolar took me in immediately. System update was needed so battery was continuously draining. Kari should have notified me I needed to bring my car in for that. Kolar knew it was happening tithe 2021 Ravs.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I was actually looking for the Corolla 2022.
I was actually looking for the Corolla 2022. Red in color with a charcoal, 4 cylinder.
I was actually looking for the Corolla 2022.
I was actually looking for the Corolla 2022. Red in color with a charcoal, 4 cylinder.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealer
At 62 this was not my first rodeo buying a car, Bought a new toyota Jeff my salesperson was extremely helpful and didn't pressure me at all and the finance manger worked hard to get me the best rate. I was amazed. This dealership was the best experience buying a car ever.
Best dealer
At 62 this was not my first rodeo buying a car, Bought a new toyota Jeff my salesperson was extremely helpful and didn't pressure me at all and the finance manger worked hard to get me the best rate. I was amazed. This dealership was the best experience buying a car ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hassle Free: Buying our new Toyota Venza from Kari...
Hassle Free: Buying our new Toyota Venza from Kari Toyota was a seamless purchase. At present, new cars are in very short supply, and dealers easily sell at full MSRP (if not more) so we had no bargaining power. However, there was no pressure to buy "extras" even the in finance office. Test Drive: We are completely new in this area and wanted to test-drive the car on some rough roads to see what the ride and handling was like. We asked Al to accompany us during the text drive, and he directed us from the back seat to exactly what we asked for. It a useful test drive, on both good and bad roads. We found out what we needed to know (comfortable, but stable driving). Trade In: We had offers from Carvana, Vroom and others, and showed them to the Kari. They advised us to take the highest offer, as Kari could not match the price from the online buyers. Our salesman even showed us their pricing sheeet (from dealer service-provider, J.Dl Powers). Al explained this was due to pricing differences resulting from differing regional demand for our old car, and I imagine this was realit. I know from experience that cars' selling prices vary greatly by region. At this time all dealers are scrambling for used car inventory, but there was no pressure to trade to Kari Toyota. This was very different from another nearby Toyota dealer that told us flat-out they would not sell us a new car unless we traded our used car to them. This was a self-fulfilling prophecy. They did not sell us a car. Delivery. The new car was in perfect condition, completely clean inside and out, with even a full tank of gas. Al Olson. the salesman, was very accommodating, and took pains to explain the rather complex infotainment and control systems, complete with photographs. Unlike many car salesmen, Al Olsen really knew the product. This is no minor thing. New cars have multi-layered electronic controls systems nowadays that are not intuitive, and the learning curve can be quite steep. We appreciated the patient clarification. One final point about ease-of-purchase: We had sold our old car sooner than we had expected, so Al Olsen, even arranged for us to be picked up from home and taken to the dealership. The driver was also friendly driver, and we appreciated this extra touch. We liked everyone we dealt with at Kari Toyota. I have purchased 10 new cars from dealerships, and this purchase was the fastest, easiest and most cordial experience. Some of this was due to the fact that we knew exactly what we wanted, and Kari Toyota had it exactly that model and color in stock -- at present, a rare occurrence -- but the buying experience was nonetheless pleasant in its own right. Zero pressure. It is only one purchase, but based on our experience, I do not hesitate to recommend Kari Toyota.
Hassle Free: Buying our new Toyota Venza from Kari...
Hassle Free: Buying our new Toyota Venza from Kari Toyota was a seamless purchase. At present, new cars are in very short supply, and dealers easily sell at full MSRP (if not more) so we had no bargaining power. However, there was no pressure to buy "extras" even the in finance office. Test Drive: We are completely new in this area and wanted to test-drive the car on some rough roads to see what the ride and handling was like. We asked Al to accompany us during the text drive, and he directed us from the back seat to exactly what we asked for. It a useful test drive, on both good and bad roads. We found out what we needed to know (comfortable, but stable driving). Trade In: We had offers from Carvana, Vroom and others, and showed them to the Kari. They advised us to take the highest offer, as Kari could not match the price from the online buyers. Our salesman even showed us their pricing sheeet (from dealer service-provider, J.Dl Powers). Al explained this was due to pricing differences resulting from differing regional demand for our old car, and I imagine this was realit. I know from experience that cars' selling prices vary greatly by region. At this time all dealers are scrambling for used car inventory, but there was no pressure to trade to Kari Toyota. This was very different from another nearby Toyota dealer that told us flat-out they would not sell us a new car unless we traded our used car to them. This was a self-fulfilling prophecy. They did not sell us a car. Delivery. The new car was in perfect condition, completely clean inside and out, with even a full tank of gas. Al Olson. the salesman, was very accommodating, and took pains to explain the rather complex infotainment and control systems, complete with photographs. Unlike many car salesmen, Al Olsen really knew the product. This is no minor thing. New cars have multi-layered electronic controls systems nowadays that are not intuitive, and the learning curve can be quite steep. We appreciated the patient clarification. One final point about ease-of-purchase: We had sold our old car sooner than we had expected, so Al Olsen, even arranged for us to be picked up from home and taken to the dealership. The driver was also friendly driver, and we appreciated this extra touch. We liked everyone we dealt with at Kari Toyota. I have purchased 10 new cars from dealerships, and this purchase was the fastest, easiest and most cordial experience. Some of this was due to the fact that we knew exactly what we wanted, and Kari Toyota had it exactly that model and color in stock -- at present, a rare occurrence -- but the buying experience was nonetheless pleasant in its own right. Zero pressure. It is only one purchase, but based on our experience, I do not hesitate to recommend Kari Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfactory experience with this dealer. We bought...
Very satisfactory experience with this dealer. We bought our used car from them, sight-unseen, and had it shipped to us 660 miles away. Compared to dealers near us, we saved a few thousand dollars this way.
Very satisfactory experience with this dealer. We bought...
Very satisfactory experience with this dealer. We bought our used car from them, sight-unseen, and had it shipped to us 660 miles away. Compared to dealers near us, we saved a few thousand dollars this way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
internet purchase of used 2012
I purchased a used 2012 avalon of the internet. Allen Olson handled the majority of transactions doing a professional job. We couldn't find the car we wanted to buy, so we searched the country. We saved 1000's even after having it shipped to Ohio. I highly recommend this company and would buy off the internet again with this trustworthy company.
internet purchase of used 2012
I purchased a used 2012 avalon of the internet. Allen Olson handled the majority of transactions doing a professional job. We couldn't find the car we wanted to buy, so we searched the country. We saved 1000's even after having it shipped to Ohio. I highly recommend this company and would buy off the internet again with this trustworthy company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my Prius
They were great. I came in looking to buy a Pruis. Took it for a test drive and knew that's what I wanted. They ordered the exact car I want. Color, options ect. I was given a very fair trade in on my old car. They also gave me a great price on my new car. Since buying my car at Kari I 've also had it serviced there and they have done an outstanding job. The thing I like about Kari is that my daughter could in there and buy a car. I wouldn't have to worried that they were going to take her to the cleaners.
Love my Prius
They were great. I came in looking to buy a Pruis. Took it for a test drive and knew that's what I wanted. They ordered the exact car I want. Color, options ect. I was given a very fair trade in on my old car. They also gave me a great price on my new car. Since buying my car at Kari I 've also had it serviced there and they have done an outstanding job. The thing I like about Kari is that my daughter could in there and buy a car. I wouldn't have to worried that they were going to take her to the cleaners.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
