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Frank Fletcher Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)
Visit Frank Fletcher Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Fletcher Toyota from DealerRater.

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Dan Clark was very helpful and worked with us to get the...

Dan Clark was very helpful and worked with us to get the car we wanted. Talked to him on a daily basis on updates on when we would get the car. When the car came in he took the time to help me with all the features of the car. Would come back and purchase another car from him. Great man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you! Kimberly

Came in for service on my '12 4runner and 3 hours...

Came in for service on my '12 4runner and 3 hours later left in my new '14 FJ. Dan is a great guy to work with. He takes care of everything himself. You're not passed around. Good job Dan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you - Kimberly

My wife and I looked for a Sequoia for about six weeks....

My wife and I looked for a Sequoia for about six weeks. We talked with several dealerships and I do mean several. We talked to some in Arkansas, Oklahoma, Kansas, and Missouri. When i visited with Dan Clark I knew I wanted to purchase a vehicle from him. We told him what we were looking for and Dan found it and we agreed to a price and Dan delivered. Dan never pressured us into a decision or never hounded us on the phone. When we decide to purchase a Tundra I will go back to Fletcher Toyota and deal with Dan Clark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business! Kimberly

Dan did an excellent job finding me a vehicle which...

Dan did an excellent job finding me a vehicle which really fit my needs & preferences. He took the time to show me all the features of the car & even made an appointment with me a few days after purchase to answer questions & show more features. I really appreciate the great & friendly service that I receive from this dealership. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Kimberly

After shopping around for a Tundra we spoke with Dan...

After shopping around for a Tundra we spoke with Dan Clark and he listened to what all we wanted and did not try to pressure us for any other than we asked for. after we came to a conclusion of what we wanted Dan was very helpful to have the truck there and withen one week. I was very pleased with Dan and how easy it was to make our buying experience wonderful Thank you Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Kimberly

Dan was great to work with. He is very knowledgeable...

Dan was great to work with. He is very knowledgeable about the autos and provides great information while not making the customer feel pressured. We have purchased 5 new Toyotas from Frank Fletcher Toyota in the last 10 years and converted my father from a die-hard Buick owner to purchasing 3 Camrys from Frank Fletcher Toyota in the last 10 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. Kimberly Favazzo Patrum

This is my second car to buy from Frank Fletcher. Both...

This is my second car to buy from Frank Fletcher. Both times I felt that the staff worked hard to meet my needs. I will recommend this dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Great news - Thank you for sharing. Kimberly Favazzo

I have to say this was the best car buying experience I...

I have to say this was the best car buying experience I have ever had. Dan was on top of everything from the very beginning and not once were we pressured at all. If you are in the market for a new vehicle I would highly recommend visiting Fletcher Toyota and asking for Dan Clark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Dan and the entire team appreciate you. Kimberly Favazzo

In 2012 we had a HORRIBLE experience in dealing with...

In 2012 we had a HORRIBLE experience in dealing with Reliable Toyota in Springfield. We connected with Dan Clark through Fletcher's internet site. He located the exact new Toyota Tacoma truck that my husband was interested in. After last year's great service, we called Dan this week regarding purchasing another new Toyota. Dan was tremendous to work with and very knowledgeable regarding the vehicles. He has a great personality. Dan worked hard to successfully find us a vehicle that we would like. We appreciate the great service we receive from Dan Clark and the rest of the Fletcher team. Even though we live 90 miles away, we will continue to use Fletcher for our Toyota vehicles. Thanks again !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dan Clark and the team appreciate your business. Kimberly Favazzo Patrum

We shopped for a car at the Toyota dealership in...

We shopped for a car at the Toyota dealership in Bentonville and had a horrible experience. As we left that dealership, I called Fletcher Toyota since I had purchased my last car from them. Dan Clark returned our call, listened to our experience and what we wanted to purchase. Within the week he had the car ordered at the price and trade in we wanted. We will definitely start at Fletcher Toyota the next car we purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! Kimberly Favazzo Patrum - Director of E-Commerce