Lee Toyota of Topsham

greatest service and car buying experience ever thanks to our sales person Trisha Hunter.I would recommend Lee Toyota to anyone looking for fast friendly service from every DEPT.

I had to wait for two hours and decided to look around. Our car was a 2010 and I'd had it paid off for 5 years. Trisha Hunter was very helpful. My husband had been trying to convince me to get a car with more safety features, in particular the back up camera. So I ended up with a brand new car, a 2018 Prius. She helped me set up the bluetooth for phone access on speaker from the steering wheel. She offered technical assistance whenever I needed it. Trisha has been true to her word. I seem to accidentally turn things off, and she can get me going again. I'm beginning to understand how auto high beams work also. I especially like the view that encourages you to drive more efficiently.

I wanted an HONEST estimate to replace the frame on my 05 4Runner. Flat rate manual is 30 hrs, plus frame cost of $5500. = approx. $8000. I would have expected up to #10.000. That would have been so, including the bad axles found. They came up with $13,500, without axles. Their jacked up prices on a non existent transmission pan leak was $750. "Significant engine oil leak, $1300.00" The oil leak, so significant, it hasn't lost ANY oil in a YEAR and 6000 miles. $1300 to fix this WEEP. Also, Service department WANTED to replace steering rack "just because" $2500.!! So we now have a rolling estimate,of $20,000. (could go higher if "we" have any problems") Folks, Hang on to your wallets and watch your back in this place!! Paul A

Good salesmanship and pleasant experience unless you have an.accessory to be installed. I was given the impression that someone from Toyota would install the lift gate accessory. It turned to be an independent vendor, and the appointment for that person to come to my house was made by the salesperson without informing me. The salesman insists that I confirmed the appointment which is not true. So, I am more than a little annoyed, but the RAV4 is okay. I had a similar experience after purchasing a Camry a few years earlier. In this case I brought the car back to the dealership for installation of a seat warmer. When I returned the next day, the car was gone. It had been sent to Westbrook for the seat warmer installation. I had to make a second trip to the dealership to get the car, and the gas tank was nearly empty. So, why does Lee Toyota want try to hide the fact that these jobs are not being done by their own staff? I have purchased 5 vehicles from Lee Toyota because I have gotten good deals and dealt with many good people, but the accessory thing makes me very unhappy. It might be time for a change!

Even though we own two fords, bought else where, we like to have service work done at Lee Toyota in Topsham. We always make our appointments through Billie Richards, she is very pleasant and helpful, she explains the work thats done and every thing thats on the bill when the work is completed.

Billie Richards was wonderful. She was the reason I was able to accessorize my truck. She is manic. Jeff the tech was amazing as well. Great workmanship. He spoke with me before and after to make sure my needs we met. Amazing team!!! Thank you Billie and Jeff!,,

needed some warranty work done on a leaking rear window for my Tacoma that is less than a year old....they put me in a loaner .....no hassle .....replaced the headliner,......and resealed the rear window. When I expressed a concern about the rear window, they fixed it .....Billie Richards was friendly the whole time and made sure the job was done to my satisfaction.....thanks again Billie !

i just went in for a tire rotation on my honda crv 2010 the appointment was for next sat. so my husband i were looking at different cars. Joe day came up to us and i started asking questions about lease vs owning. i said like to hear the options on leaseing i ended driving off the lot with a 2017 rav 4 lease. finally i got to ask the questions and pic the color i wanted.

Dealership couldn't be better. My sales person, Zack Groat, addressed and delivered all my requests. He is the type of person you want to do business with, hi integretity.

A good buying experience! Showroom and materials sufficient. All axillary personnel helpful. Staff polite, helpful and accommodating. Operation seemed efficient and well run with staff exhibiting good team morale.