Reviews
Chris Comorski was my service advisor.
Chris Comorski was my service advisor. He always does an excellent job and assists me with whatever I need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Karen! We're pleased you had another great service experience with us, and that Chris made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.
Every time I have Art Pallazolo as my service advisor, I
Every time I have Art Pallazolo as my service advisor, I feel that I am taken care of with prompt service and solid no nonsense advice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your positive feedback on the service and support provided to you by Art! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!
Kelly Pagano was a huge help and very professional.
Kelly Pagano was a huge help and very professional. He did an awesome job finding me a vehicle and I highly recommend working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Frank, your fantastic review says a lot about Kelly and we think he totally deserves it. He's a gem. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new vehicle, from all of us at Lia Toyota!
Richard Grugan was the service advisor for an admittedly
Richard Grugan was the service advisor for an admittedly simple but crucial job. I had acquired a nail in a fairly new tire that exited as I was driving up a highway exit ramp. I opted to drive the car to Lia for the patch on a Monday morning rather than risking a roadside job from the AAA person. I drove away comfortable that it had been done right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so happy to hear that, Celia! Thank you for letting us know how pleased you were with Richard's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.
Madison Demarco was friendly and efficient.
Madison Demarco was friendly and efficient. My car was ready in the time she gave me. I will request her again as my service advisor, she was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know how pleased you were with the convenience of this service visit with Madison! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
Lia Toyota is the best around.
Lia Toyota is the best around. Comfortable waiting area. Great service advisor. Could not be happier.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reporting on the exceptional work our service team always does for you! It is sincerely our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Toyota for the highest quality service.
They were very nice and fast service They explained
They were very nice and fast service They explained every thing to me about my truck that needed to be done in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Toyota for the best service.
The staff is very helpful and attentive with my needs.
The staff is very helpful and attentive with my needs. They are good in updating customers regarding the progress of vehicle maintenance and what is needed to do. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for telling us why you liked this service visit, Zashiki! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Toyota your first choice for service.
Sarah Richards was my perfect service representative who
Sarah Richards was my perfect service representative who took care of everything absolutely the best possible. THANK YOU!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted Sarah has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend her assistance. Safe travels until we see you again!
Lia Toyota and Art Palazzolo have been my go-to place for
Lia Toyota and Art Palazzolo have been my go-to place for all of the service for my 2013 PriusV. Last year we moved farther away from Lia but I still go back. In fact, I now pass a closer Toyota dealer on my way to Lia.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, thank you for your positive review! It is an honor to have earned your confidence and loyalty, and Art and the team will certainly continue to provide you with our best care in your visits to come. Safe travels!