Reviews
Best place ever buy a car I will naver go no we're...
Best place ever buy a car I will naver go no we're els and Jason is the bast sell man to work whith he will make sure u git what u won't
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas, thank you for your loyal business! We are glad you enjoyed working with Jason, he is a great member of our team! We hope to see you again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)
It was liking picking out a diamond ring! My husband had...
It was liking picking out a diamond ring! My husband had been working with Lori for about 2 weeks or so. He had identified what was to be my perfect car and contacted Lori about being on the lookout for a particular vehicle . It seems that the ideal car was in transit and it could not be secured until reaching the dealership. It was the Ford Fusion Titanium HYBRID. No one in our Orlando market could get their hands on this car with the option package that we wanted. I had two color preferences and Lori called to say she had both the Sterling and the White Platinum Metallic Tri-Coat, ( that's a mouthful). We drove, 153 miles, and what do we see just waiting for Me but the White Platinum Metallic Tri-Coat vehicle glowing in the beautiful sunshine. I was smitten ! No need to even look at the sterling. My husband had already spoken to John and Lori prior to our arrival what his expectations were before making the drive and they delivered. Buying a car can be a very long process and my husband wanted me to have a seamless experience. We got there at around 1 pm and were done by 4pm. We test drove the vehicle and learned about all the amazing features and the services at Rountree -Moore Ford Dealership. Lori was so patient answering all of our questions. While the car was in detailing we secured our financing and got to know the friendly team at Rountree-Moore Ford. There is a reason why this group has been around 89 years and I am sure it is because of individuals who work there. Arron the Business Manager and John the Sales Manger were genuine in making sure we were completely satisfied. We thought we were ready to go when we were then introduced to Mary Rountree. I can only describe her as delightful and charming. If I were to give her a title it would be Ambassador of Branding . To all those who read this: allow this group to have your business. They will find your vehicle and you will be a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Katie, we are so happy to read your comments and to hear that your visit to our dealership was a great one! We are so happy that you were able to work with Lori to find the perfect vehicle that you were looking for! We hope you continue to enjoy your beautiful Fusion Titanium Hybrid! Welcome to the Rountree Moore Family, we look forward to seeing you again soon!! Please feel free to contact us with any further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)
Absolutely recommend Rountree Moore! We drove from...
Absolutely recommend Rountree Moore! We drove from Georgia to purchase a Ford Fusion. We called beforehand & told them what we were looking for & how much we wanted to pay. They made it so worth our while. There was no back-and-to with figures & Eddie Gregory was very straight forward & helpful. I am so excited about my new car & I tell everyone where it came from. I will definitely be visiting them again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your comments Carlijohns! We are so glad to hear that your experience with our dealership was a positive one! We are happy to hear that you enjoyed working with Eddie, he is a great member of our team. We hope that you continue to enjoy your Ford Fusion and we look forward to seeing you again soon. Thanks, Susie Hall (susie.hall@rountreemoore.com)
Mustang
we had a great experience, we're extremely happy with our new Mustang. Thank you Jason and everyone at the Ford dealership for making this an easy purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ray, we are so happy to hear your experience purchasing your new Mustang was a great one! We are glad you enjoyed working with Jason, he is a great part of our team! We hope you continue to enjoy your Mustang! Feel free to contact us with any further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)
Jason and the hole team down at rountree ford made my...
Jason and the hole team down at rountree ford made my buying steps very easy and well worth the 3 1/2 hour trip. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear your trip was worthwhile and that you were able to purchase the vehicle you were looking for! We are happy you enjoyed working with Jason, he is a great member of our team. Hope you had a great ride home! Thanks, Susie Hall (susie.hall@rountreemoore.com)
used truck buying
From the time that i called about buying the used truck Jason and the team at roundtree ford help me with easy to get me out the door in my new/used truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Teddy, thanks for your comments! We are so happy to hear you were able to find the perfect truck for you! We hope you continue to enjoy your new ride! Please feel free to contact us with further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)
Great car shopping experience!
I really enjoyed this shopping experience, and really liked Jason Heaps for our salesman. Overall it is a very great place to buy a car. I would absolutely recommend this place to other potential buyers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amy, we are so glad to hear that you enjoyed your visit to our dealership! Jason is a great member of our team and we are so happy you enjoyed working with him! Thanks so much for your comments and we hope to see you again soon. Feel free to contact us with any questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)
My Review
I bought a truck from them that I found online. It was easy to do. They were friendly. Had to leave to get brake caliper repaired but at no cost to me. Go me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Rita, Thanks for your comments! We are so happy to hear you are enjoying your truck! We are glad your buying experience was a good one! Please feel free to contact us with any further questions about your vehicle. Thanks, Susie Hall (susie.hall@rountreemoore.com)
finally I got approved
first of all my credit is below 500, because my poor credit I've been declined financing from several dealerships, finally I called Rountree Moore Ford, Jason was my salesman, what a professional, we discussed my situation over the phone, he took my credit information over the phone and 15 minutes later somehow I was approved, I love my car and wow was that a great experiance, Thanks again to everyone at Rountree Moore Ford for making this normally uncomfortable experience wonderful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ricky, we are so glad to hear that you were able to find a car that you love!! We are happy that you enjoyed working with Jason, he is a wonderful part of our team! We hope you continue to enjoy your car. Please feel free to contact us with any further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)
Care, concern, and consideration= Lauri Hewitt
Laurie Hewitt made you believe in the product she was selling. The care and concern she brought to the table cannot be emulated by someone who does not believe what they are doing is not only right for the company they represent but the consumer who will represent their product and reputation in the future. This integrity and confidence established and conveyed by Mrs Hewit will provide years of unwavering confidence forthe future for Rountreemoore KIA.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We greatly appreciate your comments T. Lori is a wonderful part of our team and we are so glad to hear that you enjoyed working with her. Customer satisfaction is very important to us and we are happy that you had a positive experience at our dealership. Please feel free to contact us with any further questions about your vehicle. Thanks, Susie Hall (susie.hall@rountreemoore.com)
