Reviews
Excellent service
They made the whole buying experience a pleasure. This was my first time buying and I love the car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really enjoy reading your feedback, Dardie! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Nice Experience!
I purchased a 2015 Ford Escape. Russ was a great salesman and helped us out with all of our questions. Thanks Russ!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations again on your new 2015 Ford Escape, Cindy! Thank you for choosing Rountree-Moore Ford Lincoln Mercury, and we hope to see you again soon!
Buying a used car
We helped our granddaughter purchase a 2013 Toyota that was in like new condition. Our salesman, Russell Waters and Stephen Johnson the sales manager were very helpful in making his happen. Being a full time college student she had a very limited budget which dictated what she could afford. Russell came through with the perfect vehicle for her that was within her budget and we appreciate the outcome of their efforts. She loves her new car. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your comments keep us motivated and working hard for all our guests, Horace! If you have any additional needs or questions, we will be more than happy to assist you! Take care!
Great service and friendly representatives.
The service has always been exceptional. Service representatives always most helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad we have always been able to assist you, Loretta! Thank you again for being one of our valued guests! We look forward to your next visit!
Great service and excellent staff
We just purchased a (slightly) used truck from Rountree Moore, and Eddie made it a great experience. He was very helpful in the decision making process and guided us through the purchase from start to finish. The whole group was courteous and everything went very smoothly. We left feeling great about Eddie and everyone else in the office, and we love our new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to leave us your feedback, kml! We're glad to hear everyone was a pleasure to work with! Please let us know if you have any additional questions!
Awsome Experience!
Great Experience! I and my wife purchased a 2014 F150 crew cab from there and we love it! Our salesman, Brad Howell, patiently showed us multiple trucks and worked with us diligently in order to make sure we were satisfied. He accompanied us on a no-stress test drive to fully understand the vehicle?s characteristics. I even changed the vehicle I wanted mid paperwork, with no flak from Brad and the staff. The parts department was also very helpful as I needed a tag mount for the front of my new truck. Brad even took the truck to the body shop, which quickly installed the tag mount for me! Truly a pleasant experience with no complaints whatsoever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear everyone was great to work with and congratulations again your new 2014 Ford F150, Jason! Its great to hear you appreciate how our Staff like to go the extra mile for our valued guests! Safe travels!
Car Purchase
Working with the Ford part of Rountree Moore was pleasurable. I was able to connect with my Sales Manager, Robert Lynch at any time that I needed to. He has also followed up with me after the purchase to make sure everything is going the way it is supposed to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shanna, congratulations again on your new car! We're pleased to hear everyone was such a pleasure to work with and we sincerely hope we see you again in the future!
excellent service
I bought a 2012 Ford focus and a 2015 ford Mustang. The service was excellent and no pressure to buy a car. Robert and Donnie were very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback of your recent visit with us at Rountree-Moore Ford Lincoln Mercury, Nathan! Congratulations again on your new vehicles! Please let us know if you ever have any additional questions!
sales service
2013 nissan juke. Staff was great. Experience was wonderful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review, Amanda! We are happy to hear that we were able to get you into your new vehicle. We hope to see you again!
2014 transit connect
Started off a little rough only cause im the type of person whose doesnt like car payments but have to admit. Ford dealer did good and got me a great deal. Ill be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
At Rountree-Moore Ford Lincoln Mercury, we appreciate your honest feedback, Curt. Thank you so much for your business and wonderful feedback! We're glad we were able to earn your trust in our business and we sincerely hope to see you again in the future!