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Rountree Moore Ford Lincoln

(1,490 reviews)
Visit Rountree Moore Ford Lincoln
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 837-7897 (888) 837-7897
Used (888) 904-2982 (888) 904-2982
Service (888) 955-5095 (888) 955-5095

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Honda Accord

Cordial and helpful. Cooperrative. Cordial and helpful. Cooperrative. Cordial and helpful. Cooperrative.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear everything was completed to your satisfaction, Margaret! Take care.

Great all around!

I bought a ford Taurus limited. Brad Howell was my sales person and was great! Bought my last car there and now my new car and probably my next as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations again on your new Ford Taurus Limited, Shawna! We're pleased to hear Brad was such a pleasure to work with! Safe travels!

great service

The staff was wonderful. The service was great thanks Randy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your business, Lucy! Take care!

Great service department

Staff in service is always helpful..Vehicle servicesd quickly and everyone was helpful and happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We sincerely appreciate your feedback, Laurence! Please let us know if there is ever anything else we can do to assist you!

One Happy Customer

I'm very pleased with the services. My car runs like a brand new car. Thanks for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Jessie! Thank you again for being one of our valued guests! We look forward to your next visit!

Body work on 2013 Toyota Avalon

Hi, quality of work was excellent. Also, want to mention how good the USAA appraiser was. However, the picking up my auto I thought was lacking. I called the front desk receptionist around 4 p.m. to ask was my auto ready to be picked up, as they had it 2 days and this was the end of the 2nd day. She said it was ready but it needed a quality control check, that they would call when it was ready. Since I hadn't heard anything by 5pm, I went to the body shop and my auto was in the parking lot and complete. I walked in the receptionist area and asked the same receptionist if my auto was ready. She said no, it still needed a quality control inspection, I could pick it up tomorrow morning. I asked her couldn't they do it now, as it shouldn't take long. She went to the back, came back and said they still had to check with insurance company, I informed her I was paying for it, the insurance complany was reimbursing me. She said ok, you can take it. I then paid her, asked her "was this the quality control". She looked at me and shook her head yes, I took my car and left. Apparently there was a miscommunication somewhere. If you don't know the reply to a question, tell me!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Albert & Gladys, we apologize for the unfortunate break in communication. We hope you are satisfied with the quality of work done on your vehicle. If you have any additional questions, please feel free to reach out to us at any time!

Great Servise

I purchased a F-150 STX. The service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear everything was completed to your satisfaction, William! If there is anything else we can do to assist you with your new Ford F-150 STX, please let us know! Take care, William!

Great Service

Super staff.... Had 2014 Edge serviced.... Will definitely recommend.....thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for taking some time to let us know how we're doing, Bruce! Thank you again for your business!

Great place

It was great. No problems. My service man was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jonathan, thanks for being one of our valued clients and for you wonderful feedback! We hope to see you again soon!

Tech was awesome!

Service Tech was great cashier horrible. I made an appointment they didn't bother to check so I waited in line for about 15mins then had to provide all the information again including the fact that I had a complimentary oil change for the purchase of a new vehicle. when I came back to pick up my truck they had thought I change included in the bill.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us your feedback, Blenda! Please let us know if you have any additional questions about the service done on your vehicle.