Toyota of Hackensack

Usually good but lately had a very bad experience I may tell others don’t go

I recently had the pleasure of purchasing a used 2020 Toyota Corolla at Toyota of Hackensack from Paul Almeida, and my experience was nothing short of exceptional. Paul exuded a level of professionalism and honesty that immediately put me at ease. His friendly demeanor and genuine interest in helping me find the perfect car created a comfortable and welcoming atmosphere. He sat with us and showed us a list of cars on the computer. We settled on the 2020 Corolla. He explained that the year 2020 had the new body style with the new media system and it was worth the small extra amount of money (<$1000). It was very cold that day but he didn't hesitate to arrange a test drive around the block. After driving it, I decided that it was the right car. We still had some more concerns and Paul took the extra step of arranging us the ability to examine the undercarriage of the car up close on a lift. What truly set him apart was his willingness to admit when he didn't know something. Instead of making up an answer, he would go out of his way to find the information we had asked, he demostrated a genuine commitment to providing accurate and reliable information. Another aspect that impressed was Paul's transparency throughout the entire process. He took the time to thoroughly explain the financing options on the car, ensuring that I had a clear understanding of what I was getting into. His expertise helped me make an informed decision, as I felt confident that I was purchasing a vehicle that aligned with my needs and preferences. It's been over 3 months and I'm still very happy with my purchase. I feel like it was the best decision I could have made at the time and that's all thanks to Paul.

We had a good experience and a smooth transaction with this dealer. We wanted to thank Evan Schekler for his service and entertaining all our questions

Everyone was very helpful. Bill took the time to make sure I understood all the features of my new car and to help me with personalizing the settings.

They are patient in explaining everything and keep you informed every step of the way.

These guys are true to their word. Bought a new car from them and Tim and Jeff made the buying process smooth. I'm from out of state but It didn't seem that way. When I arrived, I was in and out of the dealership with the new car. Communication was excellent and they answered all the questions I had during the entire process. Great guys too! Thank you!

Spoke with Jeff over the phone. Agreed on a number quickly and easily, got approved, purchased the car. No silly games no ridiculous rates, no fighting. Great experience and would recommend this dealership to anyone.

I had a great car-buying experience. The dealership staff were friendly and helpful, and I found the perfect car within my budget. The car looks stylish, is comfortable, and performs well.

When my Tacoma got totaled, I knew I had to go see Miriam at Toyota of Hackensack. My entire family has bought cars from Miriam and we absolutely love their service department. She advised me on which Tundra would fit my needs, and I’m so happy with my truck. She has become a friend of the family! Toyota of Hackensack is a great family owned business who always takes care of their clients. We recommend them to everyone.

Very good as it has been for many years Good service. Reliable. Fast. Highly recommended