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Nalley Toyota of Roswell

(1,868 reviews)
Visit Nalley Toyota of Roswell
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 237-8953 (855) 237-8953
Used (855) 237-8934 (855) 237-8934
Service (855) 237-8978 (855) 237-8978

Reviews

(1,868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nalley Toyota of Roswell from DealerRater.

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Great service, quick and friendly staff, special thanks

Great service, quick and friendly staff, special thanks to David Roth for a good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review. Our team strives to create a memorable and satisfying experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Thank you Mr.

Thank you Mr. Roth for being constant professional. Always get out of there in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

Roswell toyota was great!

Roswell toyota was great! David was professional and communicated well. I would highly recommend this dealership. Best dealerships for car service and maintenance in the area for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice, friendly employees.

Nice, friendly employees. Clean, spacious waiting area. I highly recommend giving the dealership a visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dave Ramos took great care of me and my Camry.

Dave Ramos took great care of me and my Camry. I recommend Nalley Toyota for all your auto needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pretty rude staff at the service area.

Pretty rude staff at the service area. Always over hour wait for oil change. Also strangely they always ask if I want a free car wash but never wash the car. Why even talk about it?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for reaching out. I'm sorry that your experience in the service area didn't live up to our standards, particularly if the communication about the complimentary car wash was unclear. If we haven't spoken directly about this, I encourage you to reach out so we can improve our service experience for you. - Arnold Harrison, General Manager, (770) 763-7398

Jimmy Snyder has been working with us for a number of

Jimmy Snyder has been working with us for a number of years. He always provides great advice and service. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nalley Toyota takes great care of my Corolla!

Nalley Toyota takes great care of my Corolla! I highly recommend them to anyone needing car care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

So far, they've been professional with me and I

So far, they've been professional with me and I appreciate that they don't let any others drive my Supra as we all know that any ignorant kids would damage the car thinking that it performs the same way as their beat up Honda Civic that sounds like a lawn mower.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Good impression of the treatment they gave me and the

Good impression of the treatment they gave me and the attention was immediate. I didn't wait so long. 100% recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.