Werner Kia

I had an excellent experience at Werner Kia of Tallahassee. The customer service was outstanding, the process was quick and efficient, and the atmosphere was warm and friendly. A special thank you to my sales associate, Direek Farmer, for his insightful knowledge and help with the purchase and financing process. I left feeling confident and well taken care of. Highly recommend Werner Kia of Tallahassee to anyone looking for a new car. Ten out of ten!

The salesman and the entire staff were very professional, helpful and friendly during the entire sales process!

Darryn Auerbach always take good care of my vehicle and I really appreciate that thanks!

Everything went well Daryl in service did great job I am sure we will be back

Darik, and EJ, you guys made the buying experience effortless from the appointment til the final signature thank you. Thomas and Kim.

thank you for your assistance in helping with the door handle Small gestures like this are what make you such an asset to Kia Gail Gilman

This dealership discriminates as well SCAMS for credit apps. I had an encounter on purchasing a vehicle in May 2026 and walked away due to the unfair practices and racist feeling from the sales manager Mr. Miller. I tried to reconnect doing business with Werner Kia August 2026, I explain my situation with the salesperson Cason Hagler about being a 1 car family, schedules, etc to come to the dealership and everything could be done via email, text, phone. He insisted he could assist if I put in a credit app, and approvals from another dealership. The same sales manager however, has my credit ran it and only sends me proposals refusing to send me over approvals. I explain with my family and I schedules that coming in would require moving parts and would like to know about approvals and what financially makes sense for my family and I to come in for a scheduled test drive and potential closing. The dealership decided to "tap out" the words from the salesman via text. I highly felt discriminated based off my credit report, my situation and potentially the color of my skin. Werner Kia needs to address on how to accommodate customers and treat fairly!

Service advisor Frank West was very professional and courteous. My Son is a student at Florida State University and the check engine light came on. Frank West was able to coordinate the repair with me and assisted in getting a shuttle to take my son back to FSU. He remained in contact throughout the repair, and the mechanic did a top-notch inspection and repair. I will be using this dealership exclusively for any future repairs.

Heather and David was top nothing and stellar. Very customer forced and patient answered all questions with no pressure couldn't have asked for a better experience. Sincerely Johnny PEACOCK

They take advantage of senior citizens. They have done nothing but lie to me and not repair my car like it's all in myind