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INFINITI of Norwood

(766 reviews)
Visit INFINITI of Norwood
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–4:00pm
Tuesday 9:00am–7:00pm 8:00am–4:00pm
Wednesday 9:00am–7:00pm 8:00am–4:00pm
Thursday 9:00am–7:00pm 8:00am–4:00pm
Friday 9:00am–5:00pm 8:00am–4:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 623-7464 (866) 623-7464
Used (877) 651-3719 (877) 651-3719
Service (877) 668-4539 (877) 668-4539

Reviews

(766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Norwood from DealerRater.

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Fast and friendly

Friendly and thorough understanding of my needs for inspection and advised me about windshield wipers special which I also purchased. Appreciate getting back a cleaned car too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent dealership

Fast and easy to purchase a vehicle... everyone is friendly and helpful! This is the 2nd vehicle I have purchased there and I have been very happy both times!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer first

They serviced my wife’s vehicle on short notice and were so professional with helping her and my daughter get there belongings in and out of the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience and people

Adam and Victor at Infiniti of Norwood both went the extra mile in finding the exact car I wanted at the right price. They were great and searched all of the northeast for the exact specs as they didn’t have it on the lot. Victor was friendly, knowledgeable and always kept me updated on the status. I really appreciated their efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick service, very polite and responsive team and great wor

Nothing more to say. You should not force people to write. This is why a lot of people don't take surveys. Surveys should be short and quick if you are interested in a high rate of responses.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Buying a new infiniti

Derrick is able to answer all the questions I want to know, and when I got the car, he making sure explain the car details and feature before I drove the car home

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great first experience at Infiniti

Friendly, genuine staff made getting a new leased vehicle enjoyable. Was able to work out a deal over the phone so it was stress free coming in to finalize.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Repair Service

The service person was very friendly. He gave me a clear explanation of the repairs required, the cost and the status. He also let me know why it was taking so long (4 hours) for the repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was quick and right on point.

My dealings with Infiniti of Norwood have been consistent over the last five years. We own 2 vehicles and do 100% of our service there. They stand by their work and are customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

The service that I got at Infiniti of Norwood was beyond acceptable. I would definitely be bringing my car back for further services in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.