Reviews
Fast and friendly
Friendly and thorough understanding of my needs for inspection and advised me about windshield wipers special which I also purchased. Appreciate getting back a cleaned car too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership
Fast and easy to purchase a vehicle... everyone is friendly and helpful! This is the 2nd vehicle I have purchased there and I have been very happy both times!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer first
They serviced my wife’s vehicle on short notice and were so professional with helping her and my daughter get there belongings in and out of the vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience and people
Adam and Victor at Infiniti of Norwood both went the extra mile in finding the exact car I wanted at the right price. They were great and searched all of the northeast for the exact specs as they didn’t have it on the lot. Victor was friendly, knowledgeable and always kept me updated on the status. I really appreciated their efforts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick service, very polite and responsive team and great wor
Nothing more to say. You should not force people to write. This is why a lot of people don't take surveys. Surveys should be short and quick if you are interested in a high rate of responses.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a new infiniti
Derrick is able to answer all the questions I want to know, and when I got the car, he making sure explain the car details and feature before I drove the car home
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great first experience at Infiniti
Friendly, genuine staff made getting a new leased vehicle enjoyable. Was able to work out a deal over the phone so it was stress free coming in to finalize.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repair Service
The service person was very friendly. He gave me a clear explanation of the repairs required, the cost and the status. He also let me know why it was taking so long (4 hours) for the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was quick and right on point.
My dealings with Infiniti of Norwood have been consistent over the last five years. We own 2 vehicles and do 100% of our service there. They stand by their work and are customer oriented.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
The service that I got at Infiniti of Norwood was beyond acceptable. I would definitely be bringing my car back for further services in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
