Reviews
Friendly and helpful staff Excellent price no
Friendly and helpful staff Excellent price no surprises Has a great inventory Totally upfront on their website and in person Best Ford Dealer in the area
Friendly and helpful staff Excellent price no
Friendly and helpful staff Excellent price no surprises Has a great inventory Totally upfront on their website and in person Best Ford Dealer in the area
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review! We’re thrilled to hear that you found our staff friendly and helpful, our pricing straightforward with no surprises, and our inventory impressive. Being recognized as totally upfront both online and in person means a lot to us. Hearing that you consider us the best Ford dealer in the area truly makes our day. We appreciate your support and look forward to serving you again!
Brought my Bronco in for oil change and NYS inspection.
Brought my Bronco in for oil change and NYS inspection. All complete in under 3 hours. They provided transportation back home and picked me up to get my car. Perfect.
Brought my Bronco in for oil change and NYS inspection.
Brought my Bronco in for oil change and NYS inspection. All complete in under 3 hours. They provided transportation back home and picked me up to get my car. Perfect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re glad to hear your Bronco’s oil change and NYS inspection were completed so quickly. Providing transportation to and from the dealership is just one of the ways we aim to make service as convenient as possible. We’re happy everything went perfectly for you and appreciate you taking the time to share your experience. We look forward to seeing you next time!
Great honest and upfront.
Great honest and upfront. Steve made car buying easy and comfortable. Will definitely recommend to my family and friends.
Great honest and upfront.
Great honest and upfront. Steve made car buying easy and comfortable. Will definitely recommend to my family and friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful review! We’re thrilled to hear that Steve made your car‑buying experience easy and comfortable. Providing honest, upfront service is something we take great pride in. We truly appreciate your recommendation and look forward to helping your family and friends whenever they’re ready!
The Quick Lane team always does a great job.
The Quick Lane team always does a great job. They are friendly and fast. They are my go to tire shop.
The Quick Lane team always does a great job.
The Quick Lane team always does a great job. They are friendly and fast. They are my go to tire shop.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! We’re glad to hear our Quick Lane team consistently delivers friendly and fast service. Knowing we’re your go‑to tire shop truly means a lot to us. We appreciate your support and look forward to seeing you again!
Great experience with the VanBortel service team.
Great experience with the VanBortel service team. Had a new battery installed and the price was great and it was installed quickly. Friendly service staff
Great experience with the VanBortel service team.
Great experience with the VanBortel service team. Had a new battery installed and the price was great and it was installed quickly. Friendly service staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! We’re happy to hear you had such a positive experience with the Van Bortel service team. It’s wonderful to know your new battery was installed quickly and at a great price. Our service staff takes pride in being friendly and efficient, and we truly appreciate you taking the time to share your feedback. We look forward to helping you again!
Zero pressure vehicle sales and excellent experience with
Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.
Zero pressure vehicle sales and excellent experience with
Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the fantastic review! We’re thrilled to hear you enjoyed a zero‑pressure sales experience and have had excellent service visits as well. Knowing you won’t go anywhere else truly means the world to us. We appreciate your trust and look forward to being here for all your automotive needs!
It was a pleasant experience talking via phone and in
It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.
It was a pleasant experience talking via phone and in
It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service & staff are amazing !
The service & staff are amazing ! Doug went above and beyond with helping me with an older jeep repair, and Shelby in parts got the part we were searching for. I bring 4 vehicles there & won't go anywhere else for purchasing or service. Frank & Tim are the best in quick lane too! Steve is our go to salesperson. I can't say enough good things about Van Bortel Ford!
The service & staff are amazing !
The service & staff are amazing ! Doug went above and beyond with helping me with an older jeep repair, and Shelby in parts got the part we were searching for. I bring 4 vehicles there & won't go anywhere else for purchasing or service. Frank & Tim are the best in quick lane too! Steve is our go to salesperson. I can't say enough good things about Van Bortel Ford!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a wonderful experience purchasing a second new
Had a wonderful experience purchasing a second new vehicle from Van Bortel. The sales man was very helpful, low pressure, and did not waste my time. I will be back when I need my next vehicle.
Had a wonderful experience purchasing a second new
Had a wonderful experience purchasing a second new vehicle from Van Bortel. The sales man was very helpful, low pressure, and did not waste my time. I will be back when I need my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Was just in for an oil change and tire rotation.
Was just in for an oil change and tire rotation. Service writers were very friendly, and made sure my needs were taken care of. I was a waiter and they had my vehicle out and ready in a very reasonable amount of time.
Was just in for an oil change and tire rotation.
Was just in for an oil change and tire rotation. Service writers were very friendly, and made sure my needs were taken care of. I was a waiter and they had my vehicle out and ready in a very reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase