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Riverside Nissan

(149 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–9:00pm Closed

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Reviews

(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Nissan from DealerRater.

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Gracias por el servicio y la atención de Esteban Leyva. Cumplió todas mís expectativas. Me explico todas las necesidades que tenia mi carro

Gracias por el servicio y la atención de Esteban Leyva. Cumplió todas mís expectativas. Me explico todas las necesidades que tenia mi carro

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

¡Muchas gracias por sus comentarios, Leisa! Me alegra saber que Esteban cumplió con sus expectativas y le brindó el servicio que necesitaba. En Riverside Nissan, nos esforzamos por ofrecer el mejor servicio posible. Esperamos verla de nuevo pronto. ¡Gracias por elegirnos! Atentamente, Richard Michaelson - Propietario - [email protected]

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Always do a great job on my service that is needed for my car. Nick has been the best service person always a smile and so kind like family....

Always do a great job on my service that is needed for my car. Nick has been the best service person always a smile and so kind like family....

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Mary! I’m thrilled to hear that Nick has provided you with such great service and made you feel like part of the Riverside Nissan family. I appreciate your feedback and we look forward to seeing you again for your car's next service! Sincerely, Richard Michaelson - Owner- [email protected]

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Quick service. Clear communication. Shuttle service to my work site. No issues. Definitely recommend this service dept for any Nissan needs.

Quick service. Clear communication. Shuttle service to my work site. No issues. Definitely recommend this service dept for any Nissan needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Jairo! I'm thrilled to hear that you had a quick and smooth experience with our service department at Riverside Nissan. We appreciate your recommendation and look forward to assisting you with any of your Nissan needs in the future. Come see us again soon! Sincerely, Richard Michaelson - Owner- [email protected]

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Ziad was comprehensive and he was listening to us on what we were looking for

Ziad was comprehensive and he was listening to us on what we were looking for

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your feedback about Ziad's attentive service at Riverside Nissan. It's great to hear that he took the time to understand your needs. If you have any further questions or need assistance, please feel free to reach out. We hope to see you again soon! Sincerely, Richard Michaelson - Owner- [email protected]

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1 Z on the lot, sales was not helpful, they really did not care about customers

1 Z on the lot, sales was not helpful, they really did not care about customers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Will. I understand your concerns regarding the support you received during your visit. At Riverside Nissan, we aim to provide helpful guidance and attentive service for every customer, and your feedback helps me see how this experience affected you. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. I'd be glad to assist. Sincerely, Richard Michaelson - Owner- [email protected]

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Poor service. Condescending service staff. Mendacious sales staff. This dealership sold me a car with defective paint job. I will never buy a Nissan product again

Poor service. Condescending service staff. Mendacious sales staff. This dealership sold me a car with defective paint job. I will never buy a Nissan product again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I understand that your experience at Riverside Nissan did not meet your expectations, particularly regarding the service and the vehicle's condition. Your concerns are important to us. I encourage you to contact me directly to discuss this issue further. Thank you for bringing this to our attention. Sincerely, Richard Michaelson - Owner- [email protected]

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Excellent customer service from start to finish. Nick was extremely knowledgeable and helped me make the best decisions for my vehicle.The entire process was smooth and stress-free. I truly felt taken care of, and I definitely feel the work being done to my vehicle is always outstanding!

Excellent customer service from start to finish. Nick was extremely knowledgeable and helped me make the best decisions for my vehicle.The entire process was smooth and stress-free. I truly felt taken care of, and I definitely feel the work being done to my vehicle is always outstanding!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ilda! I appreciate your kind words about the excellent customer service you received at Riverside Nissan. It’s great to hear that Nick was able to assist you with his knowledge and make your experience smooth and stress-free. I'm thrilled that you feel taken care of and are happy with the work done on your vehicle. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner- [email protected]

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I enjoyed working with Marco and service. He was very professional. Enjoyed his smile and how he reviewed the things I needed for my car. And when picking up the car, he was very professional and letting me know what needs to be done next some other important projects that need to be done on the car

I enjoyed working with Marco and service. He was very professional. Enjoyed his smile and how he reviewed the things I needed for my car. And when picking up the car, he was very professional and letting me know what needs to be done next some other important projects that need to be done on the car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I am thrilled to hear that you enjoyed working with Marco and found his service professional and friendly. At Riverside Nissan, we strive to provide clear communication and support for our customers' vehicles. We appreciate your kind words and hope to see you again for any future needs! Sincerely, Richard Michaelson - Owner- [email protected]

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Prompt and efficient service. Staff very attentive..complete paperwork assessment of the vehicle. Service waiting area is cozy

Prompt and efficient service. Staff very attentive..complete paperwork assessment of the vehicle. Service waiting area is cozy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate your acknowledgment of our prompt and efficient service at Riverside Nissan. It's great to hear that you found our staff attentive and the waiting area cozy. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- [email protected]

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It was so easy to schedule an appointment for me to get my oil changed.

It was so easy to schedule an appointment for me to get my oil changed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that scheduling your oil change appointment at Riverside Nissan was easy for you. We strive to make every service experience smooth and convenient. We look forward to seeing you again next time! Sincerely, Richard Michaelson - Owner- [email protected]

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