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Benson's Ingram Park Mazda

(610 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (210) 686-5914 (210) 686-5914
Used (888) 582-3610 (888) 582-3610
Service (877) 912-2548 (877) 912-2548

About our dealership

This seller has been on Cars.com since July 2024.
Welcome to Ingram Park Mazda
Serving San Antonio with the best vehicles & service is one of our greatest passions. For years, we've dedicated ourselves to bringing San Antonio drivers a full circle car-buying and car ownership experience they look forward to. We have an impeccable selection of various makes and models on our lot, but even better we have been able to establish ourselves as a valued resource for car owners and shoppers. Experience the advantage of shopping with Ingram Park Mazda, today!
IPAC has it and we SELL it for LESS!

Service center

Phone number (877) 912-2548

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benson's Ingram Park Mazda from DealerRater.

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Good service in a timely manner.

Good service in a timely manner. The staff was very friendly and professional and the tech did a good job.

Good service in a timely manner.

Good service in a timely manner. The staff was very friendly and professional and the tech did a good job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Benson's Auto Group Mazda and sharing your feedback! We are pleased to see our team provided you with efficient and professional service. Thank you for being part of the IPAC family.

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Went in told them what I wanted n what payments I was

Went in told them what I wanted n what payments I was looking for and they meet all that I wanted! ♡

Went in told them what I wanted n what payments I was

Went in told them what I wanted n what payments I was looking for and they meet all that I wanted! ♡

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Samantha, thank you for leaving a positive review and for being part of the IPAC family!

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The Staff, Waiting area and Service is Great.

The Staff, Waiting area and Service is Great. Kim is friendly, communicated and kept me updated on the vehicle. Laura is Professional, hard worker, and caring. She notified me with a Loaner, which was a Plus. Sandy, Greeted me with Family Love and Nick Technician, who is very thorough, knowledgeable and friendly. Take good care of the Staff, as they take care of their Mazda Customers. Thank you for your service since 2008.

The Staff, Waiting area and Service is Great.

The Staff, Waiting area and Service is Great. Kim is friendly, communicated and kept me updated on the vehicle. Laura is Professional, hard worker, and caring. She notified me with a Loaner, which was a Plus. Sandy, Greeted me with Family Love and Nick Technician, who is very thorough, knowledgeable and friendly. Take good care of the Staff, as they take care of their Mazda Customers. Thank you for your service since 2008.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lara, it's wonderful to hear that our team has consistently delivered excellent service since 2008! We appreciate your kind words and we’ll make sure to share this feedback with everyone. Thank you for being part of the IPAC family at Benson's Auto Group Mazda Service Center!

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The best costumer service and affordable prices.

The best costumer service and affordable prices. Kim is the best and friendliest person. I always bring my car here for maintenance.

The best costumer service and affordable prices.

The best costumer service and affordable prices. Kim is the best and friendliest person. I always bring my car here for maintenance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we're glad to have you as a loyal customer! It's wonderful to hear Kim and the team continue to impress you with their professionalism and efficiency. See you again at Benson's Auto Group Mazda! Thank you for being part of the IPAC family.

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Thank you for servicing my Miaita.

Thank you for servicing my Miaita. Abel was quick to get my car in the back to the guys, I spe t more time at the Coffer machine trying to get it to work. My car was ready in less than 45 minutes. Thank you Sandy for ringing g me up so quickly. You all are the best.

Thank you for servicing my Miaita.

Thank you for servicing my Miaita. Abel was quick to get my car in the back to the guys, I spe t more time at the Coffer machine trying to get it to work. My car was ready in less than 45 minutes. Thank you Sandy for ringing g me up so quickly. You all are the best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sounds like a smooth and speedy experience from start to finish! We’ll pass along your kind words to Abel and Sandy. We can’t wait to welcome you back to Benson's Auto Group Mazda Service Center. Thank you for being part of the IPAC family!

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Omar and his team were amazing!

Omar and his team were amazing! They made a super stressful time for myself and my family so much easier that I thought would even be possible, thank you all for your help!

Omar and his team were amazing!

Omar and his team were amazing! They made a super stressful time for myself and my family so much easier that I thought would even be possible, thank you all for your help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Monique, we're so glad Omar and the team were able to make things easier for you and your family. Welcome to the Benson's Auto Group Mazda family!

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Omar and his team were amazing!

Omar and his team were amazing! They made a super stressful time for myself and my family so much easier that I thought would be possible, thank you all!!

Omar and his team were amazing!

Omar and his team were amazing! They made a super stressful time for myself and my family so much easier that I thought would be possible, thank you all!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Monique, we're so glad Omar and the team made everything smoother at Benson's Auto Group Mazda. We'll be sure to pass along your kind words, and welcome to the IPAC family!

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Very professional in their work.

Very professional in their work. Varied service options to choose from, Comfortable waiting room. Personally friendly

Very professional in their work.

Very professional in their work. Varied service options to choose from, Comfortable waiting room. Personally friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to receive your excellent review on your time at Ingram Park Mazda, Carol! We are grateful for your business and wish you safe travels. Please let us know if you need anything else in the future! Thank you for being part of the IPAC family!

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First time will never go again, received coupons in the

First time will never go again, received coupons in the mail for services when I went to pay prices were way more than my discounts. Plus a fee to pay with a debit card is outrageous. I pay less plus with an air filter exchange somewhere else than what yall charged me. Overall my first experience was horrible and will not be doing my business there at all.

First time will never go again, received coupons in the

First time will never go again, received coupons in the mail for services when I went to pay prices were way more than my discounts. Plus a fee to pay with a debit card is outrageous. I pay less plus with an air filter exchange somewhere else than what yall charged me. Overall my first experience was horrible and will not be doing my business there at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andrew, I'm sorry to hear about your frustrating first visit with us. We aim to provide great value and service for our guests, and it is concerning to see that we fell short of our goals during your appointment. I will share your feedback with my team, as I want to ensure we clearly communicate our pricing and fees with our guests. I understand you've decided not to return, but if there is anything I can do to help make things right, please don't hesitate to contact me. Thank you, Clary Lunday - Service Manager - (210) 406-0144

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IPAC Mazda completed requested services within an

IPAC Mazda completed requested services within an appropriate time and with friendly communication with me. I highly recommend this dealership to anyone interested in purchasing a Mazda. CJ

IPAC Mazda completed requested services within an

IPAC Mazda completed requested services within an appropriate time and with friendly communication with me. I highly recommend this dealership to anyone interested in purchasing a Mazda. CJ

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

CJ, thank you for the fantastic review! We are happy to hear that you had a smooth and efficient experience at Ingram Park Mazda. Thank you for being part of the IPAC family!

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