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Benson's Ingram Park Nissan

(700 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benson's Ingram Park Nissan from DealerRater.

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I was able to schedule my oil change quickly and

I was able to schedule my oil change quickly and effortlessly. Craig was assigned to me and was attentive to my needs. He kept me informed on the progress of the work that was done on my car and clearly explained what was needed to be done on my car. I prefer IPAC Nissan to care for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rachel! It's wonderful to hear Craig and the team provided such attentive and clear service. Thank you for being part of the IPAC family and for sharing your experience. Safe travels!

The gentleman that helped me with my car was very helpful

The gentleman that helped me with my car was very helpful and explained the process Than you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are glad to hear that our Ingram Park Nissan team provided helpful service. Thanks for being part of the IPAC family!

Mr Craig, was very polite and knowledgeable about the

Mr Craig, was very polite and knowledgeable about the final details regarding the repairs that needed to be done to my vehicle and patient about when I will be repairing my vehicle this was what made me decide that I will be back to make these corrections to my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Craig and the team! We look forward to welcoming you back to Ingram Park Nissan soon. Safe travels! Thank you for being part of the IPAC family.

Very good experience getting service for anything on my

Very good experience getting service for anything on my Rogue. Very good people at the reception. Excelente. Keep it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Raul, this is great to hear! Thank you for your business and for being part of the IPAC family!

Unfortunately theses people don’t know what they are

Unfortunately theses people don’t know what they are doing when repairing cars. They missed a leak from my coolant in the radiator that destroyed my engine. They then tried offering 100 for my car that had NEW parts they TOLD me I needed to get. Over 4 k spent on a car right before I had to sell it. Get your service done at Gunn!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's disheartening to hear about your experience with the repairs and subsequent issues. We strive for thoroughness in our service, so it's concerning that we missed something as critical as a coolant leak. Please reach out to us directly so we can discuss this further and find a way to make it right for you. Thank you, Kiera Corrigan - Customer Relationship Manager - kcorrigan@ipacnissan.com

Service good and Mr.

Service good and Mr. Doyle answer all my questions and made sure I was a satisfied customer….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Mark, thank you for sharing your great feedback about Mr. Doyle. We appreciate your business, and we hope to welcome you back to Ingram Park Nissan again in the future!

Great people Good service Mosses ,was very nice and

Great people Good service Mosses ,was very nice and helpful And price for oil change was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Elyass, we really appreciate your feedback! Thank you for choosing Ingram Park Nissan.

The service associate, Christopher, was very professional

The service associate, Christopher, was very professional and helpful. He answered questions well and gave good guidance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that Christopher provided professional and helpful service at Ingram Park Nissan. Your feedback is appreciated, and we're here if you need any further assistance!

From the start of my encounter with Randy he was very

From the start of my encounter with Randy he was very professional! I was the first person to arrive for service and he introduced himself and showed concern about my vehicle! After the initial check he told me what was wrong before getting started. He called me when they were finish and asked if I needed a ride back to the dealership. It was refreshing to know that the dealership have hired a person with such customer service quality!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Arnold, we're happy to hear that Randy provided such professional and attentive service at Ingram Park Nissan. It's great knowing our team made your experience so positive from start to finish! Thank you for sharing this feedback with us!

Excellent service by my Service Advisor Richard Chavez.

Excellent service by my Service Advisor Richard Chavez. He always provides repairs and answers all my wuestions in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry, we're delighted to hear that Richard provided excellent service during your visit to Ingram Park Nissan. We appreciate your feedback and look forward to assisting you again in the future! Thank you for being part of the IPAC family!