Butler Lexus (Butler Auto Group)

From Andy, who reviews with me what my car needs, to the technicians working on my car, I’m always in great hands at Butler Lexus Macon. My favorite visits are during the winter when I can sit and knit by the fire in the Waiting Room whilst I wait for my car.

From Andy, who reviews with me what my car needs, to the technicians working on my car, I’m always in great hands at Butler Lexus Macon. My favorite visits are during the winter when I can sit and knit by the fire in the Waiting Room whilst I wait for my car.

First time Lexus owner!! Butler Lexus went over and beyond to make our experience 5 star! We look forward to being apart of their family! Kay D.

Someone comes, picks up my car, and leaves a loaner. So convenient since I live about 40 minutes from the dealership. After work is completed, my car is returned with a fresh wash job. So nice to have someone do this while I work. The guys that do the valeting for you are so accommodating and nice. I will never buy anywhere else.

As always, a fabulous experience! Great customer service that was attentive to me and my scheduling needs. Even with a short notice request they accommodated me and still provided a loaner during the service visit.

Service visit, easy in and out. Rod Love was excellent providing estimated time for maintenance visit. Car was cleaned before pickup, cost for maintenance was as anticipated.

Extraordinary customer service is what we as customers expect and that is exactly what we get. From sales to service. Rod Love in service works with his customers to provide the best service because we are already driving the best. Thanks to Alan Bell in sales as well.

Jason in sales and Jace in tech support did an excellent job. I was able to email Jason a window sticker spec sheet of a car I had found at another dealership who said they "couldn't locate another like it". Within 4 hours, Jason had found me another vehicle just like the one I wanted! Two days later, I owned it! They made the deal easy :)

service department is excellent fast always do what is needed provides loaner which is very important

I had to reschedule my original appointment to a Saturday. I received immediate check in upon arrival and my car never looked nicer when completed. The service technician was extremely courteous and professional.