Reviews
Ragan always a pleasure - helpful and accommodating to me
Ragan always a pleasure - helpful and accommodating to me Service wa great as usual 👍👍 Awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Butler Lexus is always top-notch. From dealing with sales personnel to service personnel. We’ve always had a great experience. Customer Service always seems to come first.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad I came to this Lexus Butler!
I had a really great experience at this Butler location. The team did everything they could to get me into the vehicle that I wanted and I couldn’t be happier with my purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service Department
Kayla S is so good with customer service and professionalism! Thorough explanation of services needed and to be performed. The customer wait area is the best. Clean and accommodating. The sales team and service technicians are always ready to help. I have only had positive experiences at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Macon
The Service Center is very professional. The facility is clean and comfortable. Rod is an excellent service manager. The service and repair on my car was completed in less than 1 1/2 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Rod is my service advisor. He is very knowledgeable of automotive service. He provides clear and concise information and always keeps me informed if extra time is required to complete service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They were very kind and compassionate.
They were very kind and compassionate. We went in and was in the process of signing the papers when our special needs daughter had a seizure . They were very kind and I came back to get the car latter that day
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Rod is my service advisor. He is very knowledgeable of automotive service. He provides clear and concise information and always keeps me informed if extra time is required to complete service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The mainteanance dept was the best thing about our
The mainteanance dept was the best thing about our purchase. Kayla and LES were outstanding ! They make a great pair! Les is a hoot . We loved him.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great car and people
A quick call to Wallace Newby to secure a fair deal turned into a same day purchase worth 5 hours of driving. Everything was exactly as promised from my first phone call.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
