Reviews
Excellent service
Rod Love provides the services and always well done. The operations team provides a loaner car and the services completed are done According to the mileage.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Servicing
Service was timely and complete. Service supervisor is very customer oriented and made my visit a pleasant experience. I shall continue to use this company for all future car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Friendly people made buying a new car almost effortless. Shout out to the sales department of Butler Lexus. The 2023 Lexus NX 250 looks and drives great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason was amazing.
Jason was amazing. He went above and beyond to make the process so smooth. I was in and out in no time as promise. Best experience ever! The whole team was exceptional! Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service.
Excellent customer service. From Jason who sold us the car to the wonderful service department!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my Lexus
My speaker was busted and they are replacing it for nothing. They always give me a loaner to go do errands when I come.I would purchase another Lexus from here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome experience
The service was awesome. Mr. Porter was attentive and listened to our concerns regarding car stereo system displaying the radio stations. He also tried to assist with solving the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Manager
I have worked with Rod Love for years. I have lost count of the number of Lexus vehicles my family has owned over the years. The Macon Lexus service department is excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied customer
Thank you for such a great job. Very professional. Had me a car ready when I got there and my car was ready when Rod Love said. Great. Place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Unknown
The service went very well & was completed in the time frame I was given. Rod Love is a pleasure to work with. The young man who greeted when I arrived was very courteous. Including cleaning my car with each service is very much appreciated
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
