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Banner Ford on Mandeville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)
Visit Banner Ford on Mandeville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Banner Ford on Mandeville from DealerRater.

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Excellent Customer Service

Mr. Rich was very helpful. He kept looking for me a vehicle until we finally found the right one. He never seemed pushy either while we were looking/test driving the vehicle. Thanks Banner Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Banner Ford Number One Dealership

I purchased a Ford F150 from Banner Ford. My salesperson, Big William Fleet, was fantastic. He was very knowledgeable. This is the fourth vehicle I have purchased from Banner Ford. Thanks Big William.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cassonya, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. We hope you're enjoying the F-150! Best, The Banner Ford Team

Fast and fixed right the first time!

Have used Banner Ford service dept. since I purchased my vehicle from there in 2012. Service has always been fast and done right the first time. They also have saved me $$$ by only performing work that is necessary. Kept up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Banner Business: Good for You! Good for Louisiana!

Roy Johansen is a wonderful fellow. Appreciate his honesty and his values. We will bring cash next time we buy from Roy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jerry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, The Banner Ford Team

Great experience buying a new car

Torchy Adams was great. Very knowledgeable salesman but not too pushy. He is a great asset to your dealership and I will definitely recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Stephen. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The Banner Ford Team

Great car buying experience

It was a friendly and easy experience. When buying from Banner ask for Lisa she is hands down the best sales rep I have ever purchased a truck/car from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback, Shaun. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Lisa. Please let us know if we can ever help you in the future. Best, The Banner Ford Team

Awesome as usual!

Walked in without an appointment but the did my oil change with a smile. They reminded me about a tire rotation and recall and took care of those as well. Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Nancy and thanks for the great feedback! We're very happy that our service department was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Banner Ford Team

Great deal!

Done quickly with no issues, salesman was excellent, decent trade-in value, good experience all-n-all, would recommend for car shopping and purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Charles. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The Banner Ford Team

Great Service

Working with Patrick was stress-free, hassle-free & quick! Enjoy doing business with someone I feel I can trust. The whole team at Banner Ford is efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeffrey, thanks for this nice review! Patrick truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Best, The Banner Ford Team

The technicians are awesome. Great service.

Service technicians are awesome. Great service in a timely manner. I would definitely recommend Banner Ford to a friend/family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Anibal and thank you! We can't tell you how much we appreciate your recommendation! We thank you so much! Best, The Banner Ford Team