Andy Mohr Buick GMC

Car had a noise in stering and was repaired very quick and satisfactory.Car was very clean after service whitch is very important to me.

I went in with a pre-approved loan and knew the car that I wanted to look at. I test drove it, liked it, and said I'll take it. The finance guy refused the loan I already had approved because they were unwilling to meet the loan-to-value required. After waiting for three hours, they finally came back and found a loan with similar terms. I am happy with my car, and the fact that they were willing to fix a flaw that I found a few days after driving away with my purchase. However, because the vehicle is a Certified warranty instead of the original factory warranty the damaged piece was repaired instead of replaced. Not that big of a deal, but they shouldn't have told me that they would have just ordered a new part if it were factory warranty instead of Certified warranty. Overall, I'm disappointed I didn't stick to my original plan of not allowing them to run my credit (three hits from creditors because of it, which lowered my score), but satisfied with the customer service provided.

The service department was exceedingly responsive after I first contacted Steve Faulkner, the GM. Dave Parker and his team called and emailed to ensure that my car could get in and get out for service while I was elsewhere as the location of the dealership is not convenient to either my home or my work place. That was a concern when I purchased my Regal, which I love, but Steve assured me that I would not experience any dimunition in the quality customer service that I had received at Andy Mohr Nissan. I haven't. And while I thoroughly enjoyed my Maxima and the service at AM Nissan, I enjoy my Regal even more.

All of the associates were knowledgeable and effiecient. I mentioned to each how much I disliked the length of time it takes to buy/lease a car, and all of them took that to heart. I feel like I got a fair deal from Tami and Bob.

I had a service engine light on. Turned out to be 2 sensors that needed replaced(fuel pump and engine) on my new truck. Glad warranty covered it, but the 3 days to get it done seemed a little too long for me. I appreciated the rental from Enterprise, but didn't seem like my truck was a priority for getting fixed. Amy was great, kept me up to date, friendly. Maybe that's a normal completion time, but seemed long.

My car was cleaner than expected from the detail, was finished in a timely manner, and the text message service was neat since I was at work while services were performed

Mr. Brandon Doller answered all of my questions and treated us with utmost respect. Brandon showed that he was not only interested in making us feel comfortable talking things over with him, but also in carrying a demeanor of honesty and integrity. We would like to extend a huge Thank You to Brandon for working so hard in securing with us a wonderful deal on a great used vehicle! I cannot thank you enough, Mr. Doller, for all your help and support during the process. We would also like to thank Mr. Brent White for his thorough explanation of the paperwork involved in the sale of the vehicle. Brent's knowledge concerning the questions we had confirmed our decision to buy from Andy Mohr Buick-GMC. Thanks again! Thank you both Mr. Doller and Mr. White for balancing your sales professionalism with down-to-earth characteristics. Much appreciated!

Both the quality of work and the friendliness of the servcie staff are why I work with Andy Mohr. I've always had really good experiences there.

Robert was very nice. He got our car in right away and explained what they would be doing to the car and accepted the coupon that would save us the most money. I would recommend this dealership to anyone. We have always been very happy with the service.

Great service. polite. consern that I was out in time form my next apt. Thank you.It was a recall part. mention was made if Icould find the receiptfor the light we replaced we would be repayed.for that out of pocket expence.