Reviews
We have wanted to get a new car for a year but our old...
We have wanted to get a new car for a year but our old car was still in good condition. Scott had us take the car for a drive and we loved the new car. We do all of our repairs at your service and buy our cars at your dealership. Everyone is very nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Keep up the good work. All of my issues are consistently...
Keep up the good work. All of my issues are consistently resolved. I am recognized from previous visits, called by name and treated quite well. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job. Listened to what was happening, had it fixed,...
Great job. Listened to what was happening, had it fixed, then explained very well what they did. Young lady at payment desk was great also. Always treated well by everyone we have worked with. We really enjoy the experiences we have had at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the time my husband and I walked in the door we felt...
From the time my husband and I walked in the door we felt the friendly atmosphere. I had talked with Chris on the phone setting everything up before driving over an hour and half a way. He was so friendly on the phone even friendlier in person. He showed us the truck I spoke to him about. He did not try to sell us something we did not want. Mike in the finance department was also, wonderful. He explained everything so we understood it. He did not try to push additional products. After we were down with Mike we found out Chris sat down with our kids will we were in the back. What a guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Can't remember all names, so I will compliment the entire...
Can't remember all names, so I will compliment the entire body shop, they advised on Monday part would be in Wednesday. They called and advise, and I called at 3:30 and was advised to be in by 4:15 and they would do it on the spot. Made it and they did it and they were not only professional, but quite nice to have working on our vehicle. My Hats off to them all David Ostermeyer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything turned out fine
The website is a bit lacking in updates and led us to believe that the car we wanted was on the lot. We ended up finding another that we were pleased with. After our purchase, our van was still on the web site for at least two weeks as available. The sales staff was magnificent, and the purchasing experience was wonderful. Our only qualm is that we were not informed that an item on our invoice was an option that we ended up paying for, when, given the chance, we would have declined. Still a good dealership and purchasing experience. Nobody is perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandon was absolutely excellent. He really helped me...
Brandon was absolutely excellent. He really helped me pick out a car I wanted and was extremely reasonable and fair in the 'negotiations.' He even helped me with my payment schedule where I was really inflexible - I would HIGHLY recommend people buying a new Buick to visit this store and ask for Brandon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andy Mohr- 10 out of 10!!! I came to this dealership...
Andy Mohr- 10 out of 10!!! I came to this dealership first to purchase a new GMC truck,and made the drive some 35 or so miles from my home town to get:A good deal on a truck,and very,very FAIR price for my trade in truck!.,and after my daughter has bought two cars here,and was made to feel very comfortable through the whole process,including some minor warranty work on one vehicle. We both are very pleased,and impressed that a great Low pressure dealership still exsists. The mood here is "Can we help?" and they certanly do! After "shopping" several other dealerships and having that ol super high pressure routine shoved at me, I must say that it truly was a great feeling to have gentlemen like Branden Doller,and Douglas Shepherd asisting me with my trade! My work takes me away from home more than not,and Branden was very helpful and cooperative,and worked hard to see this deal through! Awesome! I highly recomend this dealership!! Nice building,but its the people here that make it happen. I'll be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice and clean dealership
I work for a company that specializes in keeping a clean enviroment. I notice things that most people do not about a business and the way they keep their property. This dealership takes great pride in their curb appeal and it shows. Its the small things I look for that will either turn me off to the business or turn me on to buying something. In this case a used car. I got the impression from the sales staff that I was just another "kid" without money and they treated me this way. Its expected because I am only 23 years old, but when I told the sales associate I had $5000.00 cash on me his tone changed and suddenly I was a worthy adult with money. Like I said this is expected because I know I am a kid in some peoples eyes.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryan Couperthwaite, Internet Sales, made my sales...
Bryan Couperthwaite, Internet Sales, made my sales experience (GMC Sierra 1500) at Andy Mohr very easy and quick. I appreciate the follow up calls about my experience and requests to improve for future buyers. Thanks again, Dave Redlin
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
