Reviews
Miller
Great customer service, I was updated on everything they needed to do with my suv and checked my recalls also
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! The Modern Nissan of Lake Norman Team
Like visiting family
Ray and Sherri are always awesome! They make every single visit and issue I have had there like visiting family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out Hillary! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. The Modern Nissan of Lake Norman Team
Excellent service as always!
I love the customer service .they always keep me up to date on my vehicle. I love that they wash my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammy, we are glad to hear you enjoyed your recent visit to our service department. At Modern Nissan of Lake Norman we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! The Modern Nissan of Lake Norman Team
Great service
It was a great service by everybody especially Crystal who assisted me with my purchase and Maria who helped with the warranties.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bobbi, thank you for your kind review; we are happy to pass along your comments to the team here at Modern Nissan Of Lake Norman! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Linda Clancy. Customer
I got a loner which is nice ,because I had no other transportion. I wanted the new rug but there was not one available so I got the Romano it was nice but it was too big for me I wanted to drive the rogue so I could see if I wanted to buy it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! The Modern Nissan of Lake Norman Team
Great Service
Comfortable waiting room, fast service and understandable explanation of service details. Friendly and courteous personnel. Very pleased with this visit to service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. The Modern Nissan of Lake Norman Team
Unmatched professionalism
The professionalism and courtesy displayed by your staff are unmatched by any dealer and I lease a luxury automobile. Hats off to your staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Modern Nissan of Lake Norman Team
Recall visit
Customer service...attentive, detailed,and cordial. Special thanks to Ms. Butcher. She was very diligent and cordial. The waiting room facility is very claen and hospitable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. The Modern Nissan of Lake Norman Team
Awesome & timely service!
Always courteous, friendly, quick and professional! I choose this location every single time & I’m never disappointed. Even when my service advisor is not available, his colleagues always take great care of me as well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Crystal, thank you so much for your positive comments about Modern Nissan Of Lake Norman! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Impeccable service
From start to finish Friendly service and attention to detail was great. Speed of service and updates on progress were great. All the issues were repaired and all services were perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bradley, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Modern Nissan of Lake Norman Team