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Dick Hannah Subaru

(2,704 reviews)
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2017 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,704 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Subaru from DealerRater.

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First Time Purchaser

This was my first time ever purchasing a car in my own name. The process was smooth fast and worry free. I went in knowing exactly what budget I wanted to stay in and the salesman was very respectful of that. He went above and beyond the sale to make a great deal. My daughter will be needing a car soon and I plan on purchasing her car from the dealership also. Would recommend Dick Hannah Subaru to friends and family. Thank for making my car buying experience so great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service,

I recently came to buy my first car, and I was very happy with the brand new least option I decided to go with. Ather Munson was very helpful and patient through the whole process. He was very thorough and helped me understand everything. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike Krewi and Kamal Chaer Are the Best!!!

Both Mike and Kamal made the car buying experience an enjoyable breeze. They were super knowledgable, super patient, willing to go the extra mile for us and answer any and all questions. We've already been back for some follow up questions with Mike and he treated us like family. We would definitely go back and buy from them again! Thanks Mike and Kamal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lease Upgrade

I recently upgrade my 2014 Crosstrek to a 2016 Legacy and am very happy with the decision. Jeremiah was very helpful and patient during the whole process. We went in for an oil change and to see what our options down the road might be for an upgrade might be but ended up getting upgraded that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy car buying experience

Came in last Sunday after reserving my 2016 Forester online through their Virtual Deal service. After arriving at the dealership, I took a test drive with Bassam Aamoudi and he pointed out various things to know about the vehicle. I was already convinced that this was the car I wanted, so there wasn't really a hard sale. After the test drive, we started the paper work in a very relaxed setting. The process was a bit more time consuming than I was expecting, but went very smoothly. Didn't feel pressured to buy a bunch of extras I didn't want and walked away paying the exact price I expected based on the online quote. If you know what you want, I would recommend going through internet sales as the whole process was dead simple. Everyone I interacted with was kind and polite and made the whole experience pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brand new Subaru... "Whoo, Hooo!!!"

A car shopping experience can be very stressful. We've had some very trying times... But when we came to Dick Hannah Subaru, we found a comfortable, low pressure atmosphere where we met a salesman named Ather Munson. This guy not only got us the car we came for, but he also aided in our cleaning out our trade-in! It was pouring rain, and Ather got us a spot outta the rain to transfer our stuff! Awesome! All the staff, respected our time, and completed the transaction as quickly as possible. ..... RCOMMENDED!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our New Subaru

Just replaced our 2014 Subaru Outback with a new 2016 - wow, we just love these cars. We would like to thank Ather Munson, Curtis Etchandy, and Ammar Njoum at Dick Hannah Subaru for answering all of our questions and making the process of buying a new car very positive. We recommend everyone at Dick Hannah to you, and encourage you to visit Dick Hannah Subaru if you are looking for a dealership that puts the costumer first and has quality personnel in sales and service to take care of your driving needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks for the Service

I'm pretty satisfied with my purchase. Jeremiah helped me and he's a pretty cool dude, very relatable. Ali was pretty cool too. He was very friendly and patient. They both made buying a car a lot easier from previous experiences. I was the last customer out for the day, and I felt bad for making them stay past closing, but they assured me it was ok. When I was all done with finance, and ready to clean out my old car, Jeremiah had already cleaned out my old car for me, so I didn't have to lift a finger! It was pretty rad. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Loved how quick the process took!

The whole experience was great, our sales person, Jerimiah was great, and I made the right choice with the Cross Trek and Dick Hannah Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience!

We only planned to look and get information. But the deal was so good, we bought on the spot. Huyen Hoang was VERY helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.