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Dick Hannah Subaru

(2,702 reviews)
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2017 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Subaru from DealerRater.

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Jeremiah was my salesperson.

Jeremiah is a really nice guy and he made the sales experience easy and fun. The whole process was stress-free for me. Curtis, the sales manager is also really nice and has a great sense of humor. They made the transaction seamless and easy. It was very relaxed, and not the high stress experience you would find other places.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2016 Outback

I worked with Jeremiah to upgrade my 2011 Outback for a 2016 version & came away totally satisfied. Jeremiah showed me several models with various option packages until I found what I needed/wanted but nothing I didn't. I bought my 2011 from Jeremiah too & will be back in a few more years when it's time to upgrade again. Ammar was very helpful & easy to work with on the financial side of things too. Great dealership with great employees. What's not to like?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ursula's Red car

We started our visit with a greeting from Jerimiah who took us to three different Hannah shops. We checked out each car and eventually settled on Subaru. My wife wanted and all wheel red car. Jerimiah was trying to source a car from another dealer. We finally settled on a red Legacy with some help from Jerimiah. My wife is delighted and as the saying goes "Happy wife Happy life". Thanks for a job well done. Larry ands Ursula

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pressure Free Experience

I bought my Subaru Legacy from Dick Hannah this weekend and it was a wonderful experience! My initial contact was with Shawn and Max through the online email. They answered my questions honestly and thoroughly! Once I arrived on the lot, I was immediately greeted by Mike! Mike accompanied us on the test drive and was very knowledgeable about the car and answered all my questions. When it came down to discussing possibly purchasing the car, he was very understanding and did not pressure us at all when we told him we were not looking to buy that night and would be going home to mull over our options as we were also interested in another car. We indeed opted to buy the Dick Hannah Legacy and Mike again greeted us with a smile upon arrival. The negotiation process began and after we signed the papers Mike began to go over the options in the car and Oli, the finance guy, came over and said there was a mistake in the figures and it was actually in MY favor!! Thanks for the honesty! :) I drove away in my new Legacy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

I just bought a car from Bassam Aamoudi with Dick Hannah Subaru. I had a great buying experience, was happy with the price I paid, and was really impressed with the level of integrity demonstrated at the dealership and by Bassam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

got exactly what my wife wanted.

overall a great experience. Very friendly salesman. I would gladly com back and deal with him again. The price was great. We paid cash which made the processing quicker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Bought my new Subaru just a few days. Love the car. Subaru is just awesome. Abdul helped with the purchase process. The entire process was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service!

My parents and I purchased a Subaru Forester through Dick Hannah Subaru with the help of Sue Heath. Sue was incredibly friendly and helpful, making us feel very welcome. She was well informed, giving us more information than we could ever hope for about the different Subaru models. She went above and beyond during the test drive, allowing us to experience the features about the Forester that were important to us. She was happy to answer all of our questions, sought out answers she was unsure of, and helped guide us to the car that was right for us. She was timely in her response to our queries, and followed up consistently after every interaction. Everyone else at the Dick Hannah dealership were equally engaged, making this an excellent car buying experience. We would recommend Dick Hannah Subaru to any perspective customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Time Purchaser

This was my first time ever purchasing a car in my own name. The process was smooth fast and worry free. I went in knowing exactly what budget I wanted to stay in and the salesman was very respectful of that. He went above and beyond the sale to make a great deal. My daughter will be needing a car soon and I plan on purchasing her car from the dealership also. Would recommend Dick Hannah Subaru to friends and family. Thank for making my car buying experience so great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service,

I recently came to buy my first car, and I was very happy with the brand new least option I decided to go with. Ather Munson was very helpful and patient through the whole process. He was very thorough and helped me understand everything. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.