Audi Las Vegas

Maddy in service is a treasure. She is always extremely helpful at helping to navigate the difficult decisions on how to best care for my car.

Curtis was my service representative and he was phenomenal! My car was going to be in the shop for about 2 weeks and he found me one by the end of business day. He kept me up to date on the repair process and found me a deal on the repairs. Thank you so much!

This particular dealership has always been very timely on their service expectations, and as always left my car, clean and better than when I dropped it off as far as the maintenance and function of my vehicle

?I brought my vehicle to Audi Las Vegas for an oil change and was thoroughly impressed with the level of service. This experience was significantly better than my previous visits. ?My service advisor was incredibly knowledgeable and professional. During the multi-point inspection, a minor issue was found. She took the time to explain the issue in detail, outlining what problems might arise from it in the future and providing a clear breakdown of why the labor for the repair was priced as it was. Most importantly, there was absolutely no pressure to get the work done immediately. ?This transparent and customer-focused approach was a refreshing change from my regular experiences at Audi Henderson. Because of this outstanding service, Audi Las Vegas has earned my future business. I will definitely be returning for all my service needs.

Considering that my purchase was transacted remotely from the New York area, the team at Audi Las Vegas were at the same time very professional and responsive.

Its a clean and good dealership tje service dept is awesome also the service advisors

I can not say enough great things about the service department at the Audi Las Vegas! I have been taking my Audi A8 for the past 3 years to them. From the time I pull in to drop off my car from the way I get greeted to have a loaner ready is amazing. I get a detailed breakdown on the issue on hand with my car and when I get my car back it runs great. Because of our great relationship and I trust them. I took my 2012 Hyundai Sonata that I bought 9 month ago because my check engine light came on and was running slow. After checking it out the technician who had a relationship with the Hyundai service department he ended up taking my car to the Hyundai service department and dropped off my car and Mike McBride the Audi service department general manager notified me that my engine is shot and need a new engine. He informed me that the code on the check engine light was a common with that model and put me together with Bryan service advisor at Las Vegas Hyundai. Bryan notified me that he sent all the information needed to the factory to get it approved to replace my engine under the warranty even though my mileage was 103,500 on 13 years old car. Long story short I got my car back in 32 days with a new engine. I can?t thank them enough for Bryan and the Hyundai service department! But what is even more amazing and priceless is what Mike McBride, Kai my Audi advisor and technicians at Audi of Las Vegas service department did. I took a 13 years old Hyundai Sonata a non Audi car to an Audi service department and they cared enough and realized the code was a common issue that they took my car to a Hyundai dealership service department! Who does that! They could have just told me that my engine is shot! Tell me a story about another service department that went this far to take care of you! I am waiting! So if they can do that for me then imagine what they could do for you! You can?t put a price to what they did for me! I can only pray for God to bless them in their lives and their success ! So please go and see them when you need service because you won?t find a better place! I feel lucky to have them on my corner knowing that when and whatever I need I have a team that are honest and caring on my corner! It is a reflection on Mike McBride leadership and the tone and the atmosphere he creates that has the entire service department operating in a high level! Dawit

I was treated well by the dealership. They went above and beyond to make sure I was taken care of.

Sahian had amazing customer service!! I will purchase all of my vehicles through him! Justin in the finance department was wonderful and made the process very easy!

Had a good experience and my sales person Seth Anderson is a very knowledgeable and helpful person.