Reviews
Great service, and advice about the car. Friendly attitude and respectful conversation with both my wife and l.
Great service, and advice about the car. Friendly attitude and respectful conversation with both my wife and l.
- Customer service
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- Buying process
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- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So far so good,am interested in a car there.Seems like a nice guy. Have not meet in person yet. Planning a trip to see him and the car in person.
So far so good,am interested in a car there.Seems like a nice guy. Have not meet in person yet. Planning a trip to see him and the car in person.
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent experience, communication & delivery! Bought the car with no hesitation based on the interaction with Mike.
Excellent experience, communication & delivery! Bought the car with no hesitation based on the interaction with Mike.
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No response I dont think they want to sell it or they might not even have it
No response I dont think they want to sell it or they might not even have it
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Do not buy a car from them my first car I bought drove off the lot needed front and back brakes had to come out of pocket for it and now I come back for a second car first they didn’t let me pick a car I get there they say this is ur car first thing I find weird 2 s ame problems needed front rotors and rear rotors and the same day I drove off the lot I called and text and told them something feel wrong with the transmission his worker in the front texted and said bring it by when I have time I get home my wife drives it and she say something wrong with the transmission so I drove 45 mins there for Mike to get in the car for a test drive so when the car shift out of first gear act funny mike gonna say it has to learn my driving pattern so I found that funny so I’m going what said so I didn’t think of anything a month go by called and told them it still doing it they said keep driving it here is five months later car gives out on the highway get it towed to the dealer and the dealer tells me it needs a transmission I called mike and told him that driving pattern never worked it was the transmission the whole time I think they new the transmission was messed up that’s why they never let me pick a car they just threw me with this car so Mike tells me we have to see what code the dealer has like it’s my job to call the dealer and ask them about the codes when it should be his job I came to him the same day I got off the lot with this car now he saying I have to come out of pocket to get the car towed to the north east so one of his guys can take a look at it and if it’s the transmission then I should call the loan people where I got the car from and give it back how u gonna tell someone that told u about the problem not once but more then once told u the day I got off the lot and u gonna tell me some sorry xxx excuse it has to learn ur driving pattern so now I have to call the people I got the loan from and give the car back so my credit xxxxed and I’m left with paying the reminding balance after they sell car and I’m out of 300 for paying ford to look at the car so if I was u I would stay away from this place they just trying to get a come up and leave u in the whole and mess ur credit up the place was good when Alex was there don’t go to Mike u better off going to Philly auto they look after they customer Mike just trying to get paid and mess people credit up learn ur driving pattern there Mike and I will call the loan people and I have the text from ur employee when I told him the day I got off the lot something was wrong with the transmission and when he said bring it in I will forward all that to the loan people u mess me over with this one but I hope u don’t get any customer u can reply all u want what goes around comes around karma will get u one day im not gonna waste my time and hear ur wack response im gonna see what i can do on my end with a lawyer before u buy a car anywhere always read the reviews I should of did that from jump They nice when they want ur money but when a problem comes that u been telling them about ur left by ur self u will thank me later go somewhere else u see all the reviews they have are old when Alex used to work there that should tell u right there
Do not buy a car from them my first car I bought drove off the lot needed front and back brakes had to come out of pocket for it and now I come back for a second car first they didn’t let me pick a car I get there they say this is ur car first thing I find weird 2 s ame problems needed front rotors and rear rotors and the same day I drove off the lot I called and text and told them something feel wrong with the transmission his worker in the front texted and said bring it by when I have time I get home my wife drives it and she say something wrong with the transmission so I drove 45 mins there for Mike to get in the car for a test drive so when the car shift out of first gear act funny mike gonna say it has to learn my driving pattern so I found that funny so I’m going what said so I didn’t think of anything a month go by called and told them it still doing it they said keep driving it here is five months later car gives out on the highway get it towed to the dealer and the dealer tells me it needs a transmission I called mike and told him that driving pattern never worked it was the transmission the whole time I think they new the transmission was messed up that’s why they never let me pick a car they just threw me with this car so Mike tells me we have to see what code the dealer has like it’s my job to call the dealer and ask them about the codes when it should be his job I came to him the same day I got off the lot with this car now he saying I have to come out of pocket to get the car towed to the north east so one of his guys can take a look at it and if it’s the transmission then I should call the loan people where I got the car from and give it back how u gonna tell someone that told u about the problem not once but more then once told u the day I got off the lot and u gonna tell me some sorry xxx excuse it has to learn ur driving pattern so now I have to call the people I got the loan from and give the car back so my credit xxxxed and I’m left with paying the reminding balance after they sell car and I’m out of 300 for paying ford to look at the car so if I was u I would stay away from this place they just trying to get a come up and leave u in the whole and mess ur credit up the place was good when Alex was there don’t go to Mike u better off going to Philly auto they look after they customer Mike just trying to get paid and mess people credit up learn ur driving pattern there Mike and I will call the loan people and I have the text from ur employee when I told him the day I got off the lot something was wrong with the transmission and when he said bring it in I will forward all that to the loan people u mess me over with this one but I hope u don’t get any customer u can reply all u want what goes around comes around karma will get u one day im not gonna waste my time and hear ur wack response im gonna see what i can do on my end with a lawyer before u buy a car anywhere always read the reviews I should of did that from jump They nice when they want ur money but when a problem comes that u been telling them about ur left by ur self u will thank me later go somewhere else u see all the reviews they have are old when Alex used to work there that should tell u right there
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
These guys are professional and personable. They make the buying process a breeze and are upfront with their opinions and pricing. I highly recommend this dealer to anyone looking for a quality vehicle.
These guys are professional and personable. They make the buying process a breeze and are upfront with their opinions and pricing. I highly recommend this dealer to anyone looking for a quality vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
The location and facility are not your latest state of the art facility, but Mike and Ed are long time car business pros who look for high end quality cars. My experience was overall very positive and the car was just as good as advertised. There was no haggle on price. The trade in value and asking price were both fair. I got a great 2015 BMW with low miles and will certainly be happy to make another deal with Pro Auto in the future.
The location and facility are not your latest state of the art facility, but Mike and Ed are long time car business pros who look for high end quality cars. My experience was overall very positive and the car was just as good as advertised. There was no haggle on price. The trade in value and asking price were both fair. I got a great 2015 BMW with low miles and will certainly be happy to make another deal with Pro Auto in the future.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 3.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase