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Bayside Chrysler Jeep Dodge RAM

(16,709 reviews)
Visit Bayside Chrysler Jeep Dodge RAM
Sales hours: 8:00am to 9:00pm
Service hours: 6:00am to 10:00pm
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Sales Service
Monday 8:00am–9:00pm 6:00am–10:00pm
Tuesday 8:00am–9:00pm 6:00am–10:00pm
Wednesday 8:00am–9:00pm 6:00am–10:00pm
Thursday 8:00am–9:00pm 6:00am–10:00pm
Friday 8:00am–9:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 state dealer award
View 3 awards
2023 state dealer award 2023 state dealer award
2023 consumer dealer award
New (888) 259-7484 (888) 259-7484
Used (888) 566-8962 (888) 566-8962
Service (718) 530-0322 (718) 530-0322

Reviews

(16,709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayside Chrysler Jeep Dodge RAM from DealerRater.

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Follow up not good

In the beginning as with all sales people, Steven was nice. But the follow up calls were not followed up. It was a disappointing experience and will not deal with Bayside nor would I recommend Bayside to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Keutho, Based on the context of this review and your user name we can not locate any info regarding your visit. If you can please contact us directly and speak with Sal Fazio (general manager) or private message us your contact info he can call you to discuss your experience.

Matthew Lopez

Matthew was so wonderful, he answered every question, explained every detail of the car and made sure the process went smoothly. I 100% recommend him to help you finding a car and I will definitely be referring him. Thank you so much for all the time you put into this transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review! Thank you for purchasing your new vehicle from Matthew! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager

jay in service

For the last few months, I have had consistent transmission issues with my 2014 Cherokee. When I originally contacted the purchasing dealer, they refused to service my car in a timely manner. I immediately contacted Bayside Jeep which was my local dealer and was put in touch with Jay. From the moment I spoke to him, he assured me that my car would be seen as quick as possible and he was true to his word. Every time since the first service, Jay has gone above and beyond to make sure that I walked out of the dealership with a smile on my face. Even though the car itself has had multiple issues, Jay has made the experience at Bayside one that was professional and courteous. Thank you Jay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the Great Review! We really do appreciate you servicing your vehicle here at Bayside Chrysler Jeep Dodge Ram! Thank you, Michael Campanella General Manager

jay in service

The only reason why I continue to come to this location to get my car worked on, is because of the incredible customer service I continue to receive from Jay at the front desk. He's on top of his customer service, and continue to make me feel confident that my car is in good hands. That's important for me as a customer. An incredible, hard worker he is. I appreciate his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the Great Review! We really do appreciate you servicing your vehicle here at Bayside Chrysler Jeep Dodge Ram! Thank you, Michael Campanella General Manager

Juan A helped me lease a jeep wranlger

Juan gave GREAT customer service will be referring my friends to Juan the sale person very forward and truthful. Juan explained step by step of the processed of leasing a vehicle at Jeep in bayside. THANK YOU for the service and will be coming back here to lease another car in 3 years when mine is over. Happy to leave with my dream car. JEEP Sport wrangler .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for your review! Thank you for purchasing your new vehicle from Juan! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager

Juan helped me get into a GREAT NEW CAR!!!

Great customer service, Juan was very knowledgeable about the vehicle. He made me feel comfortable through the this whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for your review! Thank you for purchasing your new vehicle from Juan! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager

Jeep Renegade

The Salesman Terry is very helpful & very friendly to customer, I appreciated his attitude & he give us very good deal in pricing. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review! Thank you for purchasing your new vehicle from Terry! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager

Jeep Grand Cherokee

Stopped by on a Saturday 2 hours before closing. My husband and I were interested in trading in our car at the moment for a new vehicle. As soon as we entered we were greeted by a salesmen here at Bayside Chrysler whom was Luis and he helped us through the whole process. We were here passed there closing time which was 6 and they had no problem. We worked out numbers and were satisfied so we made a deposit and came the following day and picked up our new vehicle. So far very happy with the purchase. Will be coming back soon to get another vehicle for my father in law. Thanks Luis! Would definitely recommend this place to friends and family. Luis is the guy to go to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Thank you for purchasing your vehicle from Luis and for the recommendation! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!

Very Helpful, friendly staff

It was a good experience. Our sales person Adeel was very pleasant. Also Reginald the business manager was very nice also. I would highly recommend this dealership, although parking can be a little tough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Thank you for purchasing your vehicle from Adeel! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!

Brand New Jeep Limited Renegade!!!

The service at Jeep Bayside was great. Juan helped me buy my first brand new car. I didn't know what to expect when I came here but I am glad I choose this dealership. I am already in the process of tell all of my friends to come here for there jeep needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review! Thank you for purchasing your new Renegade from Juan! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager