Reviews
Service department trying to rip you off
I was there for diagnostics and at the end of the day I have received proposal to repair my car for $4500 ($2100 parts and $2400 labor) plus taxes. I have never seen such kind rip-off. The parts are mopar genuine and they are triple priced at the dealership then I have to pay to swap few sensors for $750 worse of work besides $700 for sensors. I have bought mopar genuine sensors myself for a price of $167 from Amazon and went to my mechanic who replaced them at $75. Here is simple math where they are trying to rip you off. Stay away from them as I highly recommend it.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear Ildar, We checed your car from bumper to bumper and we complied a list of all recommended repairs. We did not state that these repairs we mandatory but for your safety we inspect the entire vehicle. The amount you were quoted was for ALL repairs including but not limited to chasis work, wiring, suspension, tune up and so on. If you would like to further discuss, Bob Kennedy is always available to speak with a customer. Thank You
Bob is going to call you personally to discuss this. Thank You
Dear Bob Kennedy, what are you talking about? I was given list of mandatory repairs in order to fix my car because the engines stop itself and transmission is not working properly. Also, I went to my mechanic and he stated that last person worked on my transmission did not put correctly gasket and oil is leaking from transmission. Do you think service people at Bayside well trained, then this is mistake. The amount I have been quoted for is not for chasis, wiring, suspension, tune-up as I was clearly told the amount for parts and labor. To replace sensors does not take longer than 1.5 hours of work and I was quoted for 4.5 hours.
Patrick sold me a Jeep Wrangler
Nice and patient agent who helped me a lot. Finally got what i want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new Wrangler from Patrick! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Juan helped me get into a lease...
Juan was the best car sales person I ever dealt with. He went above and beyond to help me get a lease on a new car. I was denied before with other car dealers, but he made it possible for me. He was very courteous and knowledgeable and I had the best experience. I am very grateful for what he was able to do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Juan! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Quick & Pleasant
I went here needing a car and was not looking forward to the process at all. However to my surprise Tyler helped me and made the process fast, easy, and stress free. This is a great dealership and I would recommend them and Tyler to anyone of my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your used vehicle from Tyler! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Customer Loyalty
Bayside Jeep Dodge Chrysler: This is a service station that stands behind its service! Customer - Service department relationship is EVERYTHING when caring for your jeep; thanks guys!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juan helped me buy 2016 Cherokee
Juan was great in every aspect in the car buying experience. He helped my husband and I into the car that we exactly wanted!!! If you need a car, don't hesitate to come to Bayside for the perks and great service!! Thanks again Juan!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Juan! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Pleasure doing business
Recently made the trip down from upstate to Bayside Chrysler Jeep for a Wrangler Unlimited with the exact options I wanted. I dealt with Sal Faraci and Adeel and both were a pleasure to work with. They worked hard to get me the price I wanted and everything worked out great. Will do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Sal and Adeel! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
sales consultant
excellent salesman got me into the vechicle I wanted did a great job I would definetly recommend him to all my friends...thank you lymus you rockkkkkkk!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Turgo Tropnasse
A friend of mine who knows that I was shopping for a Jeep refers me to Bayside Jeep, advised me and insisted that when I come to ask for Turgo. And I did. I must say that he had described Turgo to a T, everything he told me about him turned out to be exactly like my friend described. It was a nice buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Turgo! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Patrick Ju Review
Very helpful, personable and efficient. Made the entire buying experience enjoyable. Also very knowledgeable about the vehicles on the lot and had a positive attitude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your used vehicle from us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager