Reviews
Rachelle is very knowledgeable and worked to inform me of
Rachelle is very knowledgeable and worked to inform me of needed repairs - as well as getting me familiar with a car that is new to me.
Rachelle is very knowledgeable and worked to inform me of
Rachelle is very knowledgeable and worked to inform me of needed repairs - as well as getting me familiar with a car that is new to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear Rachelle was able to make your experience a great one by informing you of the needed repairs and helping you get familiar with your new car. We appreciate you choosing us and look forward to the opportunity to help in the future!
Just bought my second car with Josh.
Just bought my second car with Josh. He is always professional and answers all my questions. It's always great working with him.
Just bought my second car with Josh.
Just bought my second car with Josh. He is always professional and answers all my questions. It's always great working with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're glad to hear that Josh was able to make your car buying experience a great one. We appreciate you choosing us again and look forward to the opportunity to help in the future.
I had a great experience at Mercedes-Benz of Columbus!
I had a great experience at Mercedes-Benz of Columbus! The entire process was fast and efficient. A big shoutout to Evelyn, she truly made the difference. She took her time, answered all my questions, and made sure I was completely satisfied before anything moved forward. Her excellent customer service and knowledge made the whole process smooth and enjoyable.
I had a great experience at Mercedes-Benz of Columbus!
I had a great experience at Mercedes-Benz of Columbus! The entire process was fast and efficient. A big shoutout to Evelyn, she truly made the difference. She took her time, answered all my questions, and made sure I was completely satisfied before anything moved forward. Her excellent customer service and knowledge made the whole process smooth and enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Mercedes-Benz of Columbus and that Evelyn played such a pivotal role in ensuring your satisfaction. Her dedication to providing excellent customer service and her attention to detail truly make a difference. We're glad the process was smooth and enjoyable for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Mercedes-Benz of Columbus!
Rachelle was a delight to work with she made my
Rachelle was a delight to work with she made my experience effortless ! I had a SVC B done along with 2 new tires and windshield wipers! Dropped my car off first thing in the morning and it was ready by 3pm! Thank you Mercedes Benz of Columbus for all my car needs!
Rachelle was a delight to work with she made my
Rachelle was a delight to work with she made my experience effortless ! I had a SVC B done along with 2 new tires and windshield wipers! Dropped my car off first thing in the morning and it was ready by 3pm! Thank you Mercedes Benz of Columbus for all my car needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We're thrilled to hear that Rachelle made your service visit effortless and that you were pleased with the efficiency of the process. It's great to know that your SVC B, along with the new tires and windshield wipers, were completed to your satisfaction and ready by 3pm. We appreciate your trust in Mercedes-Benz of Columbus for your car needs. If there's anything else we can assist you with, please don't hesitate to reach out. Safe driving!
I cannot say enough good things about MB of Columbus.
I cannot say enough good things about MB of Columbus. They picked up my vehicle exactly on time, left me with a new 2026 loaner vehicle, completed the scheduled work and returned my vehicle shiny and clean at the end of the day. They are a game changer. No longer have to take my vehicle in and wait for service to be completed.
I cannot say enough good things about MB of Columbus.
I cannot say enough good things about MB of Columbus. They picked up my vehicle exactly on time, left me with a new 2026 loaner vehicle, completed the scheduled work and returned my vehicle shiny and clean at the end of the day. They are a game changer. No longer have to take my vehicle in and wait for service to be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your exceptional experience with Mercedes-Benz of Columbus! We're delighted to hear that our team provided you with timely and convenient service, making the process seamless by picking up your vehicle and providing a new 2026 loaner. It's great to know that your vehicle was returned to you shiny and clean, and that our service has made a positive impact on your experience. We strive to make vehicle maintenance as hassle-free as possible, and we're glad to hear we achieved that for you. If you need any further assistance, please feel free to reach out. Safe travels!
The Service Department Was Really Good With Customer
The Service Department Was Really Good With Customer Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well
The Service Department Was Really Good With Customer
The Service Department Was Really Good With Customer Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your kind words and look forward to serving you again in the future!
Earnest was very helpful and patient while I looked at
Earnest was very helpful and patient while I looked at many cars before making my final decision.
Earnest was very helpful and patient while I looked at
Earnest was very helpful and patient while I looked at many cars before making my final decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're glad to hear you're enjoying the vehicle and that Earnest was able to welcome you to our family!
Excellent staff and service.
Excellent staff and service. They treat you well and get the job done on time.
Excellent staff and service.
Excellent staff and service. They treat you well and get the job done on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy!
We traveled from Michigan for our purchase, and Josh made
We traveled from Michigan for our purchase, and Josh made the entire process smooth. He was courteous, professional, and straightforward with me the whole time. Having spent several years selling cars myself, I really appreciated his honesty and pragmatic approach.
We traveled from Michigan for our purchase, and Josh made
We traveled from Michigan for our purchase, and Josh made the entire process smooth. He was courteous, professional, and straightforward with me the whole time. Having spent several years selling cars myself, I really appreciated his honesty and pragmatic approach.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're grateful to have customers who are so thoughtful and kind. We appreciate you choosing us and look forward to the opportunity to help in the future!
Everything went nice and smooth from check in to check
Everything went nice and smooth from check in to check out. I didn’t have any issues
Everything went nice and smooth from check in to check
Everything went nice and smooth from check in to check out. I didn’t have any issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're glad to hear everything went nice and smooth from check-in to check-out. We appreciate you choosing us and look forward to the opportunity to help in the future!