Reviews
The person that serviced me when I arrived deserves a
The person that serviced me when I arrived deserves a raise she was helpful, respectful, and got me out of there quickly! I will continue to go there for those reasons.
The person that serviced me when I arrived deserves a
The person that serviced me when I arrived deserves a raise she was helpful, respectful, and got me out of there quickly! I will continue to go there for those reasons.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom did a great job!
Tom did a great job! He kept me abreast with videos and calls. Thanks everyone on the Group 1 team. I had my struts and control arms replaced., along with an oil change.
Tom did a great job!
Tom did a great job! He kept me abreast with videos and calls. Thanks everyone on the Group 1 team. I had my struts and control arms replaced., along with an oil change.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service manager met me at the car and verified what I
Service manager met me at the car and verified what I wanted. He checked for any recalls. Very professional.
Service manager met me at the car and verified what I
Service manager met me at the car and verified what I wanted. He checked for any recalls. Very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diagnostic.
Diagnostic. Service department went above and beyond to service my vehicle. Service writer was very helpful. Service manager personally spoke with me about my vehicle.
Diagnostic.
Diagnostic. Service department went above and beyond to service my vehicle. Service writer was very helpful. Service manager personally spoke with me about my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi George, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Very Good prefect Services Department are hard work
Very Good prefect Services Department are hard work great I love ford # 1 ‘s d
Very Good prefect Services Department are hard work
Very Good prefect Services Department are hard work great I love ford # 1 ‘s d
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rivertown Ford has a superb device department.
Rivertown Ford has a superb device department. Very friendly, courteous, knowledgeable of the work they do. Their facilities are clean and comfortable. I was a drive in ( no appointment). They were very accommodating and helpful. I will always go to this dealership for purchasing and service. We have another Ford dealership in the area, but they are not as good as this one. You will always be treated with respect at Rivertown Ford
Rivertown Ford has a superb device department.
Rivertown Ford has a superb device department. Very friendly, courteous, knowledgeable of the work they do. Their facilities are clean and comfortable. I was a drive in ( no appointment). They were very accommodating and helpful. I will always go to this dealership for purchasing and service. We have another Ford dealership in the area, but they are not as good as this one. You will always be treated with respect at Rivertown Ford
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good service.
Very good service. I want to recognize my service tech Mckenzie for being so kind and pleasant. She always listen and tries her best to please the customer. Very nice personality. I would recommend a friend to this dealership.
Very good service.
Very good service. I want to recognize my service tech Mckenzie for being so kind and pleasant. She always listen and tries her best to please the customer. Very nice personality. I would recommend a friend to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I am very pleased with my experience with Group 1 Ford of
I am very pleased with my experience with Group 1 Ford of Rivertown from the first phone call to the transfer of my property from the trade-in vehicle to the new, was totally spectacular and refreshing. I am so thankful for the attention “Wanda Morris” rendered with assistance and care she displayed through out my entire time at the dealership. Wanda is truly a valuable staff member. Thank you, Henry collins
I am very pleased with my experience with Group 1 Ford of
I am very pleased with my experience with Group 1 Ford of Rivertown from the first phone call to the transfer of my property from the trade-in vehicle to the new, was totally spectacular and refreshing. I am so thankful for the attention “Wanda Morris” rendered with assistance and care she displayed through out my entire time at the dealership. Wanda is truly a valuable staff member. Thank you, Henry collins
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Henry, we're happy you found our staff Wanda to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks to your entire work force, everyone I met or conversed with were exceptionally courteous .
We presented a presumed problem.
We presented a presumed problem. Their technicians discovered it was something different and far less expensive. Every interaction we have ever had with them has been exceptional
We presented a presumed problem.
We presented a presumed problem. Their technicians discovered it was something different and far less expensive. Every interaction we have ever had with them has been exceptional
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Deborah, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Always a wonderful experience.
Always a wonderful experience. I'm never blindside with the price or any issues that may arise. While, I purchased my car from Car Max; I chose to have the actual dealership to service if I sale my car to help the next owners in the decision to purchase her.
Always a wonderful experience.
Always a wonderful experience. I'm never blindside with the price or any issues that may arise. While, I purchased my car from Car Max; I chose to have the actual dealership to service if I sale my car to help the next owners in the decision to purchase her.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deardre, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!