Reviews
They always do a great job.
They always do a great job. The staff is always kind, curtious, and proffesional. They communicate effectively throughout the entire process. Extremely great service, thank you.
They always do a great job.
They always do a great job. The staff is always kind, curtious, and proffesional. They communicate effectively throughout the entire process. Extremely great service, thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Professional, courteous, and efficient service.
Professional, courteous, and efficient service. What more could you ask for? Thank you for your professionalism.
Professional, courteous, and efficient service.
Professional, courteous, and efficient service. What more could you ask for? Thank you for your professionalism.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rivertown Ford as always, did a great job.
Rivertown Ford as always, did a great job. Even picked up my truck from my house. Lacey was super helpful and ready to answer any question I had.
Rivertown Ford as always, did a great job.
Rivertown Ford as always, did a great job. Even picked up my truck from my house. Lacey was super helpful and ready to answer any question I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Zachary Morris was very professional kept me updated
Zachary Morris was very professional kept me updated throughout the process of repairing my vehicle. Coordinated vehicle for me to drive while my Bronco was being repaired.
Zachary Morris was very professional kept me updated
Zachary Morris was very professional kept me updated throughout the process of repairing my vehicle. Coordinated vehicle for me to drive while my Bronco was being repaired.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had warranty work on a 2022 Ford F-150.
Had warranty work on a 2022 Ford F-150. Service advisor was very professional and stayed in touch throughout the whole process. The work was done right and ahead of schedule.
Had warranty work on a 2022 Ford F-150.
Had warranty work on a 2022 Ford F-150. Service advisor was very professional and stayed in touch throughout the whole process. The work was done right and ahead of schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The person that serviced me when I arrived deserves a
The person that serviced me when I arrived deserves a raise she was helpful, respectful, and got me out of there quickly! I will continue to go there for those reasons.
The person that serviced me when I arrived deserves a
The person that serviced me when I arrived deserves a raise she was helpful, respectful, and got me out of there quickly! I will continue to go there for those reasons.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tom did a great job!
Tom did a great job! He kept me abreast with videos and calls. Thanks everyone on the Group 1 team. I had my struts and control arms replaced., along with an oil change.
Tom did a great job!
Tom did a great job! He kept me abreast with videos and calls. Thanks everyone on the Group 1 team. I had my struts and control arms replaced., along with an oil change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debbie, thank you for your kind review; we are happy to pass along your comments to Tom here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service manager met me at the car and verified what I
Service manager met me at the car and verified what I wanted. He checked for any recalls. Very professional.
Service manager met me at the car and verified what I
Service manager met me at the car and verified what I wanted. He checked for any recalls. Very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Please don't hesitate to reach out to us if there's anything more we can do!
Diagnostic.
Diagnostic. Service department went above and beyond to service my vehicle. Service writer was very helpful. Service manager personally spoke with me about my vehicle.
Diagnostic.
Diagnostic. Service department went above and beyond to service my vehicle. Service writer was very helpful. Service manager personally spoke with me about my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi George, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Rivertown Ford has a superb device department.
Rivertown Ford has a superb device department. Very friendly, courteous, knowledgeable of the work they do. Their facilities are clean and comfortable. I was a drive in ( no appointment). They were very accommodating and helpful. I will always go to this dealership for purchasing and service. We have another Ford dealership in the area, but they are not as good as this one. You will always be treated with respect at Rivertown Ford
Rivertown Ford has a superb device department.
Rivertown Ford has a superb device department. Very friendly, courteous, knowledgeable of the work they do. Their facilities are clean and comfortable. I was a drive in ( no appointment). They were very accommodating and helpful. I will always go to this dealership for purchasing and service. We have another Ford dealership in the area, but they are not as good as this one. You will always be treated with respect at Rivertown Ford
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!