Reviews
All of the work performed in a timely manner was ready on time! I have never been disappointed with the service on my 2025 Bronco.
All of the work performed in a timely manner was ready on time! I have never been disappointed with the service on my 2025 Bronco.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The process of scheduling, drop off and performing the work was seamless on this visit. The primary desired tires were not available and had a three day wait time which required me to buy a more expensive tire that was available.
The process of scheduling, drop off and performing the work was seamless on this visit. The primary desired tires were not available and had a three day wait time which required me to buy a more expensive tire that was available.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Just the best; enough said. Ask for Robbie in Service and enjoy the most professional experience and deal with a real pro. Worth traveling from anywhere close by in Alabama and Georgia
Just the best; enough said. Ask for Robbie in Service and enjoy the most professional experience and deal with a real pro. Worth traveling from anywhere close by in Alabama and Georgia
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard, thank you for taking the time to leave a review for us at Group 1 Ford of Rivertown. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I like to commend my Ford representative, Robbie and the actual technician whom made repairs to my 2015 F150 Lariat 4x4 pickup truck. Yes it cost more than expected but that wasn't Fords fault. I borrowed the money to pay for repairs but at least it was Ford whom I trusted once more. I'm thankful to the entire staff and Techs whon put customers 1st as I was again. Thank Robbie and my Ford Tech for keeping me going safely.
I like to commend my Ford representative, Robbie and the actual technician whom made repairs to my 2015 F150 Lariat 4x4 pickup truck. Yes it cost more than expected but that wasn't Fords fault. I borrowed the money to pay for repairs but at least it was Ford whom I trusted once more. I'm thankful to the entire staff and Techs whon put customers 1st as I was again. Thank Robbie and my Ford Tech for keeping me going safely.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to leave a review for us at Group 1 Ford of Rivertown. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The customer representative was professional the whole time and let me know about updates on my truck including additional services through text message which made it convenient for to easily be in control of any additional services.
The customer representative was professional the whole time and let me know about updates on my truck including additional services through text message which made it convenient for to easily be in control of any additional services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Robbie was very courteous and helpful, The service department did a great job servicing my F250. It was complete in less than 2 hours.
Robbie was very courteous and helpful, The service department did a great job servicing my F250. It was complete in less than 2 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you have any further questions, please don't hesitate to reach out!
Pleasing experience, good sales person very knowledgeable about the vehicle. No high pressure. Vehicle was clean.It was as good an experience as buying a car can be!
Pleasing experience, good sales person very knowledgeable about the vehicle. No high pressure. Vehicle was clean.It was as good an experience as buying a car can be!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
This is one of the best dealerships that I ever dealt with. True professionals, from the door to the door
This is one of the best dealerships that I ever dealt with. True professionals, from the door to the door
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Mr. Robbie Andujar& Ms. Jennifer McVay was absolutely wonderful, they gave us the most caring awesome customer service in our distressed time. Much Appreciated.
Mr. Robbie Andujar& Ms. Jennifer McVay was absolutely wonderful, they gave us the most caring awesome customer service in our distressed time. Much Appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.
All fine except trying to contact CS. Never did get in to talk to Serv mgr but they did call back and all was well
All fine except trying to contact CS. Never did get in to talk to Serv mgr but they did call back and all was well
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase