Reviews
Drew, went above and beyond.
Drew, went above and beyond. His communication and customer service is on point.positive attitude, and hard working. Definitely A+++
Drew, went above and beyond.
Drew, went above and beyond. His communication and customer service is on point.positive attitude, and hard working. Definitely A+++
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was clean, quiet and friendly.
It was clean, quiet and friendly. Made to feel comfortable and safe environment. Wonderful staff.
It was clean, quiet and friendly.
It was clean, quiet and friendly. Made to feel comfortable and safe environment. Wonderful staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Service rep Drew was awesome to work with.
Service rep Drew was awesome to work with. He kept me up to date on my truck repairers. His communication is A++++
Service rep Drew was awesome to work with.
Service rep Drew was awesome to work with. He kept me up to date on my truck repairers. His communication is A++++
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service rendered from River Town Ford since 2017 on
The service rendered from River Town Ford since 2017 on my F150 has been outstanding. The service keeps me bringing my vehicle because it keeps value to my vehicle and helps from wear and tear which will happen with time.
The service rendered from River Town Ford since 2017 on
The service rendered from River Town Ford since 2017 on my F150 has been outstanding. The service keeps me bringing my vehicle because it keeps value to my vehicle and helps from wear and tear which will happen with time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The service department has great customer service.
The service department has great customer service. They provide a very good explanation of the services they conducted on my vehicle.
The service department has great customer service.
The service department has great customer service. They provide a very good explanation of the services they conducted on my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I always receive great service when I bring my vehicle in
I always receive great service when I bring my vehicle in for service. Gary did a great job explaining what took place during this visit.
I always receive great service when I bring my vehicle in
I always receive great service when I bring my vehicle in for service. Gary did a great job explaining what took place during this visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Gary to be so supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
Drew checked me in and out.
Drew checked me in and out. Really nice and was helpful in answering some questions I had. Recommend him and the dealership.
Drew checked me in and out.
Drew checked me in and out. Really nice and was helpful in answering some questions I had. Recommend him and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
No issues at all with this service department.
No issues at all with this service department. Service advisor is attentive to customer’s needs. The service manager & technicians had smiles on their faces (at least the ones I could see lol). On top of all that, my vehicle was ready the same day, which was not expected. Outstanding department, all in all.
No issues at all with this service department.
No issues at all with this service department. Service advisor is attentive to customer’s needs. The service manager & technicians had smiles on their faces (at least the ones I could see lol). On top of all that, my vehicle was ready the same day, which was not expected. Outstanding department, all in all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review. We are happy to pass along your comments to the team here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Service writer met us on arrival and performed a
Service writer met us on arrival and performed a professional and efficient checkin. During service he texted an update on progress along with a service approval form. Service was completed as promised. Vehicle pickup went smoothly. We really appreciated being kept informed throughout. All in all a super pleasant experience.
Service writer met us on arrival and performed a
Service writer met us on arrival and performed a professional and efficient checkin. During service he texted an update on progress along with a service approval form. Service was completed as promised. Vehicle pickup went smoothly. We really appreciated being kept informed throughout. All in all a super pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Everyone was very courteous and attentive to our needs.
Everyone was very courteous and attentive to our needs. We would definitely recommend RIVERTOWN to others. We are especially appreciative of Chantel who was our sales person
Everyone was very courteous and attentive to our needs.
Everyone was very courteous and attentive to our needs. We would definitely recommend RIVERTOWN to others. We are especially appreciative of Chantel who was our sales person
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.