Reviews
They fix my car on time and it?
They fix my car on time and it?s fixed. I went on vacation. I want say thank you very much. I will always take my car to the Ford dealer in Columbus, Georgia
They fix my car on time and it?
They fix my car on time and it?s fixed. I went on vacation. I want say thank you very much. I will always take my car to the Ford dealer in Columbus, Georgia
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Loretta, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was great costly but great .
It was great costly but great . The service advisor was nice and knowledgeable and helpful and kept me in formed of what was going on
It was great costly but great .
It was great costly but great . The service advisor was nice and knowledgeable and helpful and kept me in formed of what was going on
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The manager Donnie was a great help, he listened to what
The manager Donnie was a great help, he listened to what the problem is and fixed it. I told him what happened at the time of my service.
The manager Donnie was a great help, he listened to what
The manager Donnie was a great help, he listened to what the problem is and fixed it. I told him what happened at the time of my service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eddie, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! We are always more than happy to assist you if anything else comes up. Take care!
Lacey was wonderful to work with yesterday.
Lacey was wonderful to work with yesterday. She went above and beyond making sure that my car was given the best service. She was also so kind and helpful.
Lacey was wonderful to work with yesterday.
Lacey was wonderful to work with yesterday. She went above and beyond making sure that my car was given the best service. She was also so kind and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you
Tom was my service advisor and he was very nice and
Tom was my service advisor and he was very nice and helpful he keep me updated on the progress of my car.
Tom was my service advisor and he was very nice and
Tom was my service advisor and he was very nice and helpful he keep me updated on the progress of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you
Check in was courteous and smooth.
Check in was courteous and smooth. And the wait was not long., about a couple of hours which allowed me to do some work online with my phone.
Check in was courteous and smooth.
Check in was courteous and smooth. And the wait was not long., about a couple of hours which allowed me to do some work online with my phone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
My sale rep Terry was great.
My sale rep Terry was great. He walked me through all the steps making sure I under at every point. The staff at Group 1 Ford of Rivertown are top notch. Thank you for such a great buying experience and the next time my family or I need another vehicle we will be coming back to see Terry.
My sale rep Terry was great.
My sale rep Terry was great. He walked me through all the steps making sure I under at every point. The staff at Group 1 Ford of Rivertown are top notch. Thank you for such a great buying experience and the next time my family or I need another vehicle we will be coming back to see Terry.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! Please don't hesitate to reach out if there's anything additional we can do for you.
Very organized and responsive.
Very organized and responsive. Got my purge valve fixed in a quick manner. My car was recalled and they fixed it with no extra charge. Efficient communication.
Very organized and responsive.
Very organized and responsive. Got my purge valve fixed in a quick manner. My car was recalled and they fixed it with no extra charge. Efficient communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Julia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I am very pleased with my experience at Rivertown.
I am very pleased with my experience at Rivertown. Jordon did a great job with the purchase. I came in from Nashville to buy my F250. I would whole heartedly recommend Rivertown
I am very pleased with my experience at Rivertown.
I am very pleased with my experience at Rivertown. Jordon did a great job with the purchase. I came in from Nashville to buy my F250. I would whole heartedly recommend Rivertown
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I love this dealership.
I love this dealership. Everyone is so nice,professional, and helpful. Tom assisted me when I received maintenance on my car and he was amazing.
I love this dealership.
I love this dealership. Everyone is so nice,professional, and helpful. Tom assisted me when I received maintenance on my car and he was amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.