Reviews
Valet service was excellent pick up and return with no
Valet service was excellent pick up and return with no issues…all a GOOD JOB!
Valet service was excellent pick up and return with no
Valet service was excellent pick up and return with no issues…all a GOOD JOB!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Call multiple times and also text and didn’t hear back so
Call multiple times and also text and didn’t hear back so I had to text again and after over an hour I get a call back that I could come a pick my vehicle up that they could not find nothing.
Call multiple times and also text and didn’t hear back so
Call multiple times and also text and didn’t hear back so I had to text again and after over an hour I get a call back that I could come a pick my vehicle up that they could not find nothing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Dealer & Service departments.
Great Dealer & Service departments. Thanks Tom and service department for the outstanding job performance. My Bronco?s oil change and tire rotation was completed quickly.
Great Dealer & Service departments.
Great Dealer & Service departments. Thanks Tom and service department for the outstanding job performance. My Bronco?s oil change and tire rotation was completed quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we're happy you found Tom to be so supportive during your experience here at Group 1 Ford of Rivertown. If you have any further questions, please don't hesitate to reach out!
Great job by Katelyn.
Great job by Katelyn. Excellent customer service and open communication. Technicians are competent and qualified. Excellent service bays. All needs resolved. Make Rivertown Ford your #1 choice
Great job by Katelyn.
Great job by Katelyn. Excellent customer service and open communication. Technicians are competent and qualified. Excellent service bays. All needs resolved. Make Rivertown Ford your #1 choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bob, we're happy you found Katelyn to be so supportive during your experience here at Group 1 Ford of Rivertown. If you have any further questions, please don't hesitate to reach out!
I always receive Amazing service!
I always receive Amazing service! Every time I take my Bronco they are quick, reliable, communicative, and are able to diagnose the problem (if any) and repair and service fast.
I always receive Amazing service!
I always receive Amazing service! Every time I take my Bronco they are quick, reliable, communicative, and are able to diagnose the problem (if any) and repair and service fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ashlan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great staff nice facilities and timely.
Great staff nice facilities and timely. All wins. I will never take my vehicle anywhere else
Great staff nice facilities and timely.
Great staff nice facilities and timely. All wins. I will never take my vehicle anywhere else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just wanting to make sale, no help after the sale was
Just wanting to make sale, no help after the sale was made. Management and sales rep were not helpful
Just wanting to make sale, no help after the sale was
Just wanting to make sale, no help after the sale was made. Management and sales rep were not helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mackenzie has always gave me great recommendations on my
Mackenzie has always gave me great recommendations on my car even thought I didn?t buy from them, since day one she has been honest and gave me her genuine insight. I look forward to seeing her every time I have questions or concerns about my baby. (IM LOVING MY NEW TIRES)
Mackenzie has always gave me great recommendations on my
Mackenzie has always gave me great recommendations on my car even thought I didn?t buy from them, since day one she has been honest and gave me her genuine insight. I look forward to seeing her every time I have questions or concerns about my baby. (IM LOVING MY NEW TIRES)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Reagan, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Feel free to reach out to us if you need anything. Have a wonderful day.
My service of my F-150 was great the lead on my vehicle
My service of my F-150 was great the lead on my vehicle Andrew did a excellent job keeping me updated Thank You Andrew
My service of my F-150 was great the lead on my vehicle
My service of my F-150 was great the lead on my vehicle Andrew did a excellent job keeping me updated Thank You Andrew
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
They were courteous reasonable and fast I arrived at 7:30
They were courteous reasonable and fast I arrived at 7:30 and was leaving by 9:30 the representative kept me in the loop of what was going on with my vehicle
They were courteous reasonable and fast I arrived at 7:30
They were courteous reasonable and fast I arrived at 7:30 and was leaving by 9:30 the representative kept me in the loop of what was going on with my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.