Reviews
Everything was explained in a thorough manner by the lady
Everything was explained in a thorough manner by the lady who checked me in for my appointment.
Everything was explained in a thorough manner by the lady
Everything was explained in a thorough manner by the lady who checked me in for my appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor Brittany provided excellent service
My service advisor Brittany provided excellent service from start to finish. In a word,superb.
My service advisor Brittany provided excellent service
My service advisor Brittany provided excellent service from start to finish. In a word,superb.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I can’t say enough about Steve Greco.
I can’t say enough about Steve Greco. He meet my expectations and exceed them.
I can’t say enough about Steve Greco.
I can’t say enough about Steve Greco. He meet my expectations and exceed them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was fast friendly visit I came for an oil change was
It was fast friendly visit I came for an oil change was great fast and got the service I was looking for will come back
It was fast friendly visit I came for an oil change was
It was fast friendly visit I came for an oil change was great fast and got the service I was looking for will come back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zach, my Service Advisor, was awesome.
Zach, my Service Advisor, was awesome. He kept me informed throughout the service on my vehicle. Excellent customer service. I definitely recommend this dealership and service department.
Zach, my Service Advisor, was awesome.
Zach, my Service Advisor, was awesome. He kept me informed throughout the service on my vehicle. Excellent customer service. I definitely recommend this dealership and service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Eric, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Rivertown Ford kept me informed on progress, inspected,
Rivertown Ford kept me informed on progress, inspected, and changed the rear camera per recall. Bob was professional and has always been easy to work with.
Rivertown Ford kept me informed on progress, inspected,
Rivertown Ford kept me informed on progress, inspected, and changed the rear camera per recall. Bob was professional and has always been easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Allen, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As usual the service received was outstanding and I
As usual the service received was outstanding and I commend my service advisor for listening and providing excellent communication and service to address my concerns.
As usual the service received was outstanding and I
As usual the service received was outstanding and I commend my service advisor for listening and providing excellent communication and service to address my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The purchase process was seamless, efficient, and
The purchase process was seamless, efficient, and refreshingly free of unnecessary delays. The staff were courteous, professional, and attentive throughout, creating a welcoming and reassuring atmosphere. They were clear, responsive, and respectful of my time, making the entire experience straightforward and genuinely pleasant. Overall, it was an excellent purchasing experience from start to finish. Thank you, Willie.
The purchase process was seamless, efficient, and
The purchase process was seamless, efficient, and refreshingly free of unnecessary delays. The staff were courteous, professional, and attentive throughout, creating a welcoming and reassuring atmosphere. They were clear, responsive, and respectful of my time, making the entire experience straightforward and genuinely pleasant. Overall, it was an excellent purchasing experience from start to finish. Thank you, Willie.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership has always taken care of me and just
This dealership has always taken care of me and just recently my last service visit, Service Advisor Lacey Dawson was very professional.She definitely went above and beyond. I have dealt with service, parts and sales at the dealership and never had a problem.
This dealership has always taken care of me and just
This dealership has always taken care of me and just recently my last service visit, Service Advisor Lacey Dawson was very professional.She definitely went above and beyond. I have dealt with service, parts and sales at the dealership and never had a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
tony.woodard86 This dealership has always taken care of me and just recently my last service visit, Service Advisor Lacey Dawson was very professional. She definitely went above and beyond. I have dealt with service, parts and sales at the dealership and never had a problem.
Dropped off for a repair.
Dropped off for a repair. When I picked my truck up my side mirror was broken. Of course they denied responsibility. I do NOT recommend them.
Dropped off for a repair.
Dropped off for a repair. When I picked my truck up my side mirror was broken. Of course they denied responsibility. I do NOT recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
You are welcome to come visit us at the store and review the video of you arriving at the dealership with a broken mirror before we did any work to your truck. Skye Bardill General Manager - Group 1 Ford of Rivertown sbardill@Group1Auto.com