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AutoNation Subaru Arapahoe

(2,155 reviews)
Visit AutoNation Subaru Arapahoe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 927-6053 (888) 927-6053
Used (866) 685-7613 (866) 685-7613
Service (877) 883-8455 (877) 883-8455

Reviews

(2,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Arapahoe from DealerRater.

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Leasing our Ascent was made much easier with the great

Leasing our Ascent was made much easier with the great help of Leandre and then with Bernice explaining all the technology on the dash! Recommend them for your use as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Nice people and good selection of cars.

Nice people and good selection of cars. Grant, my salesperson, was especially knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Susan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

AutoNation Subaru gave me the best price I could find in

AutoNation Subaru gave me the best price I could find in our area, and we couldn't be happier with our new Subaru! From the moment we walked in, Christopher and Ed were incredibly professional and made the entire buying process smooth and stress-free. They were knowledgeable, patient, and really took the time to understand our needs. I highly recommend this dealership for anyone looking to buy a Subaru. The team at AutoNation truly went above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Arapahoe! We appreciate your recommendation of AutoNation Subaru Arapahoe and we hope to be of service again in the future.

Got my broken windshield wiper fluid pump replaced.

Got my broken windshield wiper fluid pump replaced. A HUGE benefit is getting a free Lyft to & from my home which greatly reduces the stress of getting my car repaired, so thank you. :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! If you ever need help, just give us a call. Happy motoring!

WE just leased a new Subaru Ascent Limited and had a good

WE just leased a new Subaru Ascent Limited and had a good experience with our salesman, Leandre and the finance person, Forester. Then the tech lady, Bernice, came and walked us through a lot of the techy stuff! Been back a couple of times for more techy training and again all have been very helpful. Thanks out to all who have helped us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Amazing customer service and attention to detail.

Amazing customer service and attention to detail. Diana Nicole at AutoNation Arapahoe made this the best car buying experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Kelly, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

My appointment was scheduled @ 8:00A, I arrived very

My appointment was scheduled @ 8:00A, I arrived very early (7:45A). When I arrived Nathaniel check and verified all my information of my vehicle. The service was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I selected a Honda Passport, completed my paperwork, and

I selected a Honda Passport, completed my paperwork, and provided $1000 in payment that same day. I brought a $14000 cashier's check in to pick up my vehicle. Manager processed my check THEN reported that the sales rep who sold me the car had been arrested for DUI and was caught with the car key in his possession. It was reported that key was confiscated and now in possession of police. The dealership denied having a second key. I requested that the key be reprogrammed once recovered for my safety. I was refused. I requested a loaner car to give them time to recover and reprogram my key. I was refused despite having just paid for the car and completed all paperwork. I was late to work despite clearing a 1.5-hour block. I informed finance ahead of the serious time constraints around my job. They took my money and drove me home no clear plan for recovering my car or funds. I received a brief call and was told that the best they could offer was to terminate the purchase because reprogramming my key was not an option for them. I was not given any form of written documentation of the cancelled sale to accompany the news that day. I spent my day with police and the bank. Wait times were inappropriately long, in my opinion (nearly 8 hours to buy the car), I was given inaccurate information about their ability to work with my bank, and the car itself had not been cleaned when I arrived for my appointment. In my experience, this dealership did not demonstrate what most would consider to be appropriate service. I experienced disruptions to my job, was faced with my bank's 90 day waiting period to recover my $14000, I faced a lack of clear documentation on the dealership's plan for cancelling the sale. It took three attempts to finally get appropriate documentation to protect myself. I am now going through my accounts placing safety measures in place to ensure no further harm occurs. I would strongly recommend bypassing this dealership. Also, I was contacted by the dealership and was offered a $500 bribe to delete my Google review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I had a wonderful experience at AutoNation.

I had a wonderful experience at AutoNation. The staff was very friendly and professional and pleasant to work with. The dealership was also very clean and organized and I'm 100% satisfied. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

Both Ryan and crew were great in my trade up to the 2025

Both Ryan and crew were great in my trade up to the 2025 Outback . I would highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Arapahoe. If you ever need help, just give us a call. Happy motoring!